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Hotel Shangri-La Santa Monica

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Traveller (487)
Room & Suite (433)
Pool & Beach (114)
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Overview
  • Excellent44%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible6%
Travellers talk about
“rooftop bar”(218 reviews)
“art deco”(70 reviews)
“pool area”(77 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,254)
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Traveller rating
461
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461
316
130
82
69
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All reviewsrooftop barart decopool areatwo bedroom suitefull kitchenocean viewperfect locationour honeymoonvalet parkingfarmers marketocean avenuethird street promenadelos angelesvenice beachpierconciergebathtub
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11 - 15 of 1,058 reviews
Reviewed April 8, 2018 via mobile

Onyx bar is definitely worth the trip. Gretel was outstanding, making recommendations for just the right nosh. The vegetables on the humus platter were so fresh you felt like they had come from the garden. A glass of champagne and the perfect sunset ended a...More

Thank JerseyAmy
Response from Shangrila90401, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded April 9, 2018

Dear JerseyAmy, Thank you so much for such wonderful words! It was our pleasure serving you and we are overjoyed that you were so thoroughly accommodated and satisfied with your experience at the bar. The Onyx rooftop lounge is definitely as exclusive as lounges get....More

Reviewed April 1, 2018

This place is perfectly located within walking distance to everything. Friendliest people and the best valet I've ever experienced. Manny is way more than a valet, he touches people's hearts. Gonna miss him.More

Thank topit7
Response from Shangrila90401, Public Relations Manager at Hotel Shangri-La Santa MonicaResponded April 2, 2018

Dear Topit7, We are veritably grateful for your company and your kind words. Reviews like this go a long way toward not only making our job significantly more rewarding but also immensely improving the repute of our hotel, so please believe us when we say...More

Reviewed April 1, 2018

If you book a 6th floor suite, you have a nice balcony and beach view, along with a kitchen. Staff is very friendly and truly went out of their way to make our stay special. Book a private tour to LA with Chuck, a driver...More

Thank cctcecsc
Response from Shangrila90401, Public Relations Manager at Hotel Shangri-La Santa MonicaResponded April 2, 2018

Dear cctcecsc, Thank you so much for such a wonderful review and for taking the time to write! It is always outstanding to read this kind of review as it truly embodies the Shangri-La experience. Just as you couldn't praise the hotel enough, we likewise...More

Reviewed March 30, 2018

So I booked late at night after my flight was cancelled and got what I thought was a good deal on a suite. When I arrived, I was taken to the Rock'n'roll suite, which at normal costs, is over $1000 a night. (I didn't pay...More

Thank CAROLINE H
Reviewed March 30, 2018

Room and location great! Located right in front of the beach in the heart of SM. Loved the property and the front desk staff. Many great food spots in walking distance. My only hang up was the jerk at the bar early evening 3/27/18. You...More

Thank B C
Response from Shangrila90401, Public Relations Manager at Hotel Shangri-La Santa MonicaResponded April 3, 2018

Dear B C, Thank you for taking the time to share your feedback with us, we are sorry that your experience at ONYX fell short of expectations. The rooftop lounge is definitely as exclusive as lounges get. Whether it be due to the opulent appurtenances...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$365 - US$799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#13 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$365 - US$799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#13 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (487)
Room & Suite (433)
Pool & Beach (114)
Dining (63)
Amenities (28)
Family and Play Areas (2)
Nearby
Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
...More
Questions & Answers
Ask a question
Louai_AZ
May 17, 2018|
AnswerShow all 3 answers
Response from Shangrila90401 | Property representative |
Hi Louai_AZ, the terrace suite living room has pull out couch that turns into a queen size bed. Yes, the room and living room is separated by a door. Please let me know if there are anything I can further assist you with... More
0
Votes
Mycca S
January 18, 2018|
AnswerShow all 6 answers
Response from Shangrila90401 | Property representative |
Hi Mycca S, the pool is open everyday from 7am - 11pm. Thank you, Hotel Shangri-La Management
0
Votes
DeborahHa
September 14, 2017|
AnswerShow all 3 answers
Response from Kelvin M | Reviewed this property |
I think you are allowed to leave your cases in receptiom and pick them up when It is time to leave. Or ask reception for an extended stay till after lunch,they may oblige, what you dont ask, you don't getting
2
Votes
Room Tips
"Go for Ocean view rooms."
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"If our room was anything to go by, all rooms are quiet. Air conditioning was effective and inaudible."
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"Do not rely on sofa bed."
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"6th floor suites are spacious and offer great views"
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