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Hotel Shangri-La Santa Monica

Expedia.comUS$324*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Shangri-La Santa Monica
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1,074 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Shangri-La Santa Monica
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Showing 910: English reviews
Falls Church, Virginia
Reviewed 5 April 2015

Our family of 4 loved our stay at the hotel. We found everyone to be genuinely friendly (my 12 year old even commented about this). Everything we asked for (extra towels etc) was handled quickly and pleasantly. We were going to get a regular one bedroom suite, but they were sold out~ so we had the suite w/ the kitchen,...

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Helpful?
1Thank ajohnsonb
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for the five-star review of our hotel! We are all very happy that your family loved our hotel. We love taking good care of our guests traveling with their families. I'm glad to read that you appreciated the charm of our hotel, and it being, like you said, certainly not in the "cookie-cutter" hotels category. We...

Sydney
Reviewed 2 April 2015

Although not a part of the Asian Shangri-La Group, this boutique hotel, seemingly converted from early era apartments, is a unique and relatively good location to stay while in Santa Monica. Regular rooms are quite small, so upgrading is a big plus. Only 2 blocks from the shopping and restaurants, and just across the road from the beach access, with...

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Helpful?
Thank Leaddog83
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you very much for your review! We are happy you appreciated the unique ambience of our boutique hotel, and that you enjoyed watching the spectacular sunsets from your room. We absolutely appreciate your comments regarding our great staff, as we all strive to create an unforgettable, personalized experience for our guests. Thank you again for choosing us on your...

Sydney
Reviewed 30 March 2015

We were disappointed to discover that this hotel is not part of the Shangri-la hotel group. It is a very nice hotel in a great location however there is a roof top bar which seems to be the main focus here. We stayed with our young children so could not indulge ourselves up there, but over the whole weekend the...

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Helpful?
Thank LZSR
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you very much for writing the review. I am saddened to read that you did not enjoy your stay in all of its aspects, and I would like to apologize for any inconvenience you encountered. Thank you very much for mentioning that your family enjoyed the spacious suite and the great location of the hotel. Again, please accept my...

London, United Kingdom
Reviewed 30 March 2015

This Boutique Hotel in Santa Monica is just plain "Cool"! We ended our California trip here, and we had family suite, and the kids were in heaven. Great location, the front reception Staff, were great, the restaurant was delicious, and the lounging by the pool with the pool side bar/restaurant was the icing on the cake. This modern nouveau hotel...

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Helpful?
Thank Howard W
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you very much for writing such a great review. We are so happy your family had a great time, and that you enjoyed all of hotel amenities. Thank you for highlighting our wonderful staff as well, I would like to express my gratitude on behalf of everyone here for your comments. And if your kids are not successful in...

Abu Dhabi
Reviewed 18 March 2015

We stayed at the Hotel Shangri-La in Santa Monica in March 2015. The hotel is art deco and not modern but the rooms are large, clean and what has stood out is the outstanding service. Charmian at the Front Desk could not have done enough for us during our stay from the moment we made the reservation. The bell service...

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3Thank Sqweet
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for writing a review for our hotel! Thank you for complimenting our outstanding staff. We, indeed, are very fortunate to have a beautiful hotel, in an amazing location, but we are also very proud of our world-class staff and the personalized service we offer. I shared your compliments with Chamian, she is delighted she helped making your stay...

Watford, England
Reviewed 13 March 2015

Spent a couple of weeks travelling all over California with the family and this was our favourite hotel of the whole trip. It's a beautiful Art Deco building ideally located overlooking the beach. We had a spacious mini suite with two double rooms which meant our daughter had her own room and bathroom. The jacuzzi tub was great fun and...

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Helpful?
3Thank IanBoichat
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for writing a review for us! We are delighted and honored to read that Hotel Shangri-La Santa Monica was your favorite hotel in California, we know it is not a small feat! We're happy your entire family enjoyed the accommodations and the hotel amenities. I want to also thank you for mentioning our lovely staff. We...

Washington DC
Reviewed 11 March 2015

We spent two nights here. The pool area is one of the pluses (although the hot tub was cold and unusable), but the hotel rented it out one evening, and hotel guests could not access it. During that time we endured very loud music and couldn't really enjoy our room either. The hotel did comp us one night's stay, but...

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4Thank katzeiler
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for writing a review of our hotel. I am really sorry to read that we fell short of providing you with a memorable stay in every way, please accept my sincere apologies for that. We are saddened to hear that you decided not to visit us again, but, should your travels bring you again to Santa...

Mebane, North Carolina
Reviewed 7 March 2015

We spent 2 days at the Shangrila in February after a little business in California. The room was spacious, with an enormous bathroom and cool deco. We also had a great view of Santa Monica beach although it was on the first floor. The kitchen is stocked great but I was disappointed that there was a coffee maker but no...

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Helpful?
Thank rjr88
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for writing such a great review of our hotel! We are all delighted to read that our hotel was "the perfect way" to start your vacation! Thank you for your highlighting and appreciating the authentic atmosphere of our hotel, unique as it stands in a plethora of hotel options. I am happy to see that our...

Reviewed 4 March 2015 via mobile

I also want to express a very good opinion for the services of the driver Chokri who drove me perfectly and nicely to the aeroport. In general People were dedicated to please us Our stay was very pleasant

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Helpful?
1Thank Ouette3
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for writing a review of our hotel. I am thrilled to read that you found our staff to be devoted and our service to be perfect! Thank you for such a stellar review, we feel honored and are grateful to have the chance to meet and serve all our amazing guests. I will pass on your...

San Jose, California
Reviewed 4 March 2015

My mother used to stay here when she was a child. Beautiful, original Art Deco hotel right on the beach. Great Rooms with all Deco design. If you have a beach view room, street noise is a bit loud if you have the windows open But that is to be expected when your room is right on the boardwalk. Staff...

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Helpful?
Thank Kristen F
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for writing a review of our hotel. It is so heartwarming to read that our beautiful Art Deco hotel is the place to be - throughout generations! I am so happy and proud to read that our staff is amazing, we are indeed fortunate to have such a great group of people working here! We so...

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04/06/2017 05/06/2017
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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Region: United States > California > Santa Monica > Santa Monica
Price Range: $516 - $1,365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Hotel Shangri La Santa Monica
Hotel Style:
#10 Family Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#12 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Santa Monica staff and other travellers.
17 questions
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Questions? Get answers from Hotel Shangri-La Santa Monica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a beach view!”
, 22 May 2017 | Read review
“Two bedroom suites are perfect for a group travelling together”
56benjamins, 12 Apr 2017 | Read review
“Terrace Suites = BEST.”
555cliffl, 24 Mar 2017 | Read review
“higher floors better, ocean avenue very noisy”
snorkeler, 19 Mar 2017 | Read review
“I do not know how to choose a better room”
95sheilar, 27 Feb 2017 | Read review
5 of 5
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US$324* /night
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Prices are for 1 room, 2 adults
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