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Hotel Shangri-La Santa Monica

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Traveller (478)
Room & Suite (433)
Pool & Beach (114)
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Overview
  • Excellent44%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible6%
Travellers talk about
“rooftop bar”(218 reviews)
“art deco”(70 reviews)
“pool area”(77 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,250)
There are newer reviews for Hotel Shangri-La Santa Monica
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Traveller rating
461
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461
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130
82
68
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All reviewsrooftop barart decopool areatwo bedroom suitefull kitchenocean viewperfect locationour honeymoonvalet parkingfarmers marketocean avenuethird street promenadelos angelesvenice beachpierconciergebathtub
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361 - 365 of 1,057 reviews
Reviewed 6 March 2016

We stayed for 2 sunny days in October. The service from all staff is superb and they made a special dessert for my husbands birthday. The bathroom is huge, thought the rooms are rather lond and narrow. The pool is very small and rather overlooked....More

Thank MrandMrsinManchester
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 12 March 2016

Thank you so much for posting your review on TripAdvisor! We are so honored to have been a part of a birthday celebration. I'm sure we said it back in October, but... Happy Birthday! We of course would love to have provided you with a...More

Reviewed 6 March 2016

Great Location, Great Service. We look forward to staying there again. The staff were extremely friendly and helpful. The pool and hot tub area great place to relax. The roof top bar was great - especially for watching the sunset.More

1  Thank Michael S
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 12 March 2016

Thank you so much for choosing Hotel Shangrila! We couldn't be happier to read that you were able to relax during your time with us. Our staff is truly honored to have had the chance to serve you, and it gives us great pride to...More

Reviewed 4 March 2016 via mobile

Stayed here with our 2 teenage daughters in January . Location is fabulous . Third street promenade a step away and right on Ocean ave. Bike share is on opposite corner if you feel inclined to grab one and ride to Venice beach. The staff...More

Thank Bozzababy
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 5 March 2016

Thank you so much for sharing your review on TripAdvisor! We are so happy to read that you enjoyed your time with us. It seems this hotel, and its architectural styles are right up your alley! Above all, we couldn't be more pleased and proud...More

Reviewed 3 March 2016

The Hotel is perfectly located overlooking the sea, with numerous amenities. We have stayed at 5* hotel around the world, rarely do you find beyond exceptional service, but this is defiantly the case at the Shangri-La. From the roof top lounge we enjoyed watching the...More

Thank Sawan S
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 5 March 2016

Thank you so much for choosing Hotel Shangrila! We know you have a lot of choices in Santa Monica, and we are honored to have had the opportunity to serve you. We couldn't be happier to read that you enjoyed your stay. Providing 5-Star service...More

Reviewed 3 March 2016 via mobile

We made our reservations online and we were really excited to stay here at this hotel. When we arrived with our two children under the age of two at 8 PM they we gave us the wrong room. I had reserved the king suite with...More

Thank Hailey F
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 5 March 2016

Thank you so much for taking the time to share your experience on TripAdvisor. First and foremost, you absolutely should've been given the room type you booked. There are no excuses to be given regarding this misstep. On behalf of the whole hotel, I would...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$364 - US$746 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#13 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$364 - US$746 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#13 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (478)
Room & Suite (433)
Pool & Beach (114)
Dining (63)
Amenities (28)
Family and Play Areas (2)
Nearby
Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
...More
Questions & Answers
Ask a question
Mycca S
18 January 2018|
AnswerShow all 6 answers
Response from Shangrila90401 | Property representative |
Hi Mycca S, the pool is open everyday from 7am - 11pm. Thank you, Hotel Shangri-La Management
0
Votes
DeborahHa
14 September 2017|
AnswerShow all 3 answers
Response from Kelvin M | Reviewed this property |
I think you are allowed to leave your cases in receptiom and pick them up when It is time to leave. Or ask reception for an extended stay till after lunch,they may oblige, what you dont ask, you don't getting
2
Votes
SinCityTraveler
16 July 2017|
AnswerShow all 3 answers
Response from Shangrila90401 | Property representative |
Valet parking is $42 per night with in and out privileges which is a really good value for the area.
0
Votes
Room Tips
"Go for Ocean view rooms."
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"If our room was anything to go by, all rooms are quiet. Air conditioning was effective and inaudible."
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"Do not rely on sofa bed."
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"6th floor suites are spacious and offer great views"
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