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    Hotel Shangri-La Santa Monica

    1301 Ocean Avenue, Santa Monica, CA 90401
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$535
    US$486
    US$535
    US$486
    US$535
    US$486
    Traveller (420)
    Room & Suite (361)
    Pool & Beach (112)
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    Overview
    • Excellent43%
    • Very good31%
    • Average13%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “rooftop bar” (118 reviews)
    “art deco” (66 reviews)
    “pool area” (70 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
    Shore Hotel
    2,820 reviews
    #2 of 36 hotels in Santa Monica
     
    Fairmont Miramar Hotel & Bungalows
    2,228 reviews
    #13 of 36 hotels in Santa Monica
     
    Viceroy Santa Monica
    1,557 reviews
    #5 of 36 hotels in Santa Monica
     
    The Georgian Hotel
    2,243 reviews
    #10 of 36 hotels in Santa Monica
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,109)
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    There are newer reviews for Hotel Shangri-La Santa Monica
    See the most recent reviews

    371 - 375 of 941 reviews

    Reviewed 15 May 2015

    The Shangri La is amazing. From the moment you walk in to the time you leave, they have friendly staff and excellent service. Steven, Meghan, and Juan in the bar take great of me and the front desk staff makes me feel at home.More

    1  Thank Tony L
    Response from David L, Front Office Manager at Hotel Shangri-La Santa MonicaResponded 16 May 2015

    Thank you for this spectacular review! I am so thrilled to see that you had an amazing experience at our hotel and our wonderful Suite 700 lounge. We were more than happy to provide you with excellent service during each and every stay and we...More

    Reviewed 13 May 2015

    ホテル滞在に関しては可もなく不可もなく、アメリカのホテルだからこんなものかと思います。 お願いしたことはやってくれますし、適度に放っておいてくれるので楽でした。オーシャンビューがウリですが、木が邪魔で期待したほどには見えませんでした。ルーフトップバーから見るサンセットはきれいなので行ってみる価値はあります。ウィークデーのほうが空いていてお勧めです。ホテルはサンタモニカのダウンタウンからはちょっと離れていて、静かに滞在できた点が良かったです。 しかし帰国後に問題が!!!チェックアウト後に知らない請求が追加されていました。アメリカのホテルでは電話代やミニバーなど、チェックアウト時に間に合わなかった清算をあとからチャージするのはよくあることらしいのですが、どちらも使っていません。少額ですが、金額の大小ではなく信用の問題です。せっかくの楽しい滞在が台無しです。過去のレビューを見ると同様のことが2011年と2012年にもあったようです。同じミスを何度も繰り返すようなホテルにはもう泊まらないと思います。この件についてホテルに問い合わせをしていますがまだ回答がありません。 Stay was no problem, comfortable room and good location. After I came home, I found an extra charge that I didn’t know on my credit card. It is small amount, but the problem is not an amount. The hotel used my credit...More

    1  Thank chataro69
    Response from David L, Front Office Manager at Hotel Shangri-La Santa MonicaResponded 16 May 2015

    Thank you for your post to TripAdvisor. I would like for you to contact us regarding this billing issue as we have not received an inquiry via our website. We would like to confirm that you indeed stayed with as we currently have not had...More

    Reviewed 10 May 2015 via mobile

    This is NOT part of the well known worldwide chain. It is very very low quality. I felt I was misled. The reception did not want to help and tried to make it difficult for me to leave. I had to fight with hotels.com to...More

    4  Thank Manish J
    Response from David L, Front Office Manager at Hotel Shangri-La Santa MonicaResponded 16 May 2015

    Thank you for your comment to TripAdvisor. I would like to personally apologize on behalf of our staff that our hotel did not meet your expectations but I would like to address the concerns you have mentioned in your posting. We at Hotel Shangri-La are...More

    Reviewed 4 May 2015 via mobile

    My husband, baby girl and I stayed here just under a week ago and cannot recommend this hotel highly enough for it's location, amenity and customer service. Prior to arriving in LA, the hotel had organised a transfer from the airport through SAA Transportation Limo...More

    2  Thank JarnahRMiller
    Response from Corina A, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 6 May 2015

    Thank you very much for taking the time to write this stellar review! I am so happy to read the beautiful comments on our incredible team here, with Chokri and Troy being the superstars! We are all very grateful for such great compliments, and we're...More

    Reviewed 1 May 2015

    Thumbs up! Hotel is awesome, service really good! Very nice people....the only thing is: rooms quite ran down... Especial for the taxi driver Chokri! I f you want to get picked up or brought to the airport ask for him. Joyful guy, knows everything about...More

    1  Thank Rochus W
    Response from Corina A, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 6 May 2015

    Thank you so much for the great review and for the recommendation! I am happy to read your comments on our excellent staff, we are fortunate to have an amazing team tending to our discerning guests, striving to always provide only the best in guest...More

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    The Georgian Hotel
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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$398 - US$1,383 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Family Hotel in Santa Monica
    • #11 On the Beach Hotel in Santa Monica
    • #12 Luxury Hotel in Santa Monica
    • #14 Romantic Hotel in Santa Monica
    • #16 Business Hotel in Santa Monica
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 71
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Cheap Tickets, Orbitz, Hotwire, Cancelon, HotelsforEveryone, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hotel Shangri-La Santa Monica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Santa Monica >
    • Santa Monica
    • Also Known As
    • Hotel Shangri La Santa Monica
    Add Photo Photos
    Traveller (420)
    Room & Suite (361)
    Pool & Beach (112)
    Dining (63)
    Hotel & Grounds (265)
    Bathroom (37)
    Family and Play Areas (2)
    Nearby
    Santa Monica
    Santa Monica is a coastal town that maintains a
    balance as a tourist destination and as an area with a
    thriving local culture. On the beach, bikers,
    roller-bladers, runners and walkers move along the
    famed bike path enjoying the beautiful Los Angeles
    weather. The solar-powered Ferris wheel at the Santa
    Monica pier spins high above the water, while park
    revelers scream with delight riding the roller
    ...More
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    SinCityTraveler
    16 July 2017|
    AnswerShow all 2 answers
    Response from Oleg S | Reviewed this property |
    There is Parking in the garage across the street. It's $22 a day I believe.
    1
    Vote
    Sally C
    13 March 2017|
    AnswerShow all 5 answers
    Response from Sibylle B | Reviewed this property |
    they have a valet one i remember but don't know if for free for guests
    0
    Votes
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    Oliveoyl59
    6 January 2017|
    AnswerShow all 5 answers
    Response from Stephan M | Property representative |
    Good Morning, We offer valet parking for $42/day with unlimited in and out privilege.
    1
    Vote
    Room Tips
    "make sure to get a room high up - and with a view"
    Read review
    "Choose 6th floor and above"
    Read review
    "Ocean view rooms are lovely, but not mandatory to get the full Shangri-la experience."
    Read review
    "Room with a beach view!"
    Read review
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