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Hotel Shangri-La Santa Monica

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Traveller (490)
Room & Suite (433)
Pool & Beach (114)
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Overview
  • Excellent44%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible6%
Travellers talk about
“rooftop bar”(221 reviews)
“art deco”(71 reviews)
“pool area”(78 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,264)
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1,066 results
Traveller rating
464
319
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464
319
131
82
70
Show reviews that mention
All reviewsrooftop barart decopool areatwo bedroom suitefull kitchenocean viewperfect locationour honeymoonvalet parkingfarmers marketocean avenuethird street promenadelos angelesvenice beachpierconciergebathtub
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411 - 415 of 1,066 reviews
Reviewed November 4, 2015 via mobile

Stayed here recently on our honeymoon, this hotel is amazing! I don't know where to start! All the staff are really nice, happy, helpful and friendly, big shout out to Nita and Kevin M you guys were fab! The pool and surrounding area is really...More

Thank Teresa B
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded November 7, 2015

First and foremost, Congratulations on your honeymoon! It really is such a privilege for us to have some small part in such a momentous occasion. Making our guests feel welcome, important, and comfortable is our main goal, and we are so glad to read that...More

Reviewed November 1, 2015

Our stay at Hotel Shangri-La Santa Monica was wonderful! It happens that my third daughter is getting married in 2 weeks and she along with her two sisters and myself traditionally go somewhere together before the big day. Starting with the reservation department, Joy, was...More

Thank 007Victoria
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded November 7, 2015

There is a certain level of excellence in any company or group where communication allows the effectiveness of our business as a whole to be greater than the sum of its parts. Across departments our mission is the same. So at every step of our...More

Reviewed October 26, 2015

This hotel was perfect for us! I love the style it is decorated in the rooms were light and airy with the most fantastic view out across the golden sands to the sea absolutely Stunning... Breakfast was lovely the staff were so helpful nothing was...More

1  Thank Sarah S
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded November 7, 2015

Thank you so much for posting your review on TripAdvisor! Not only are we so glad to hear that you enjoyed your time with us, but we are so happy to see that we were able to make you feel special during your time here....More

Reviewed October 19, 2015

An excellent hotel in a brilliant location. The staff honestly just couldn't do enough to help. Particular thanks to Juan, Matt, Aubrey and Sheena (waitress on the upper floor bar) - thank you for all your help and for making our trip memorable. If we...More

1  Thank RhoandKev
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded October 24, 2015

Thank you so much for staying with us! We so appreciate you taking the time to post your feedback on TripAdvisor. Seeing so many staff members recognized in your review is a great joy for us all to read. Our front office staff and restaurant...More

Reviewed October 16, 2015 via mobile

All the staff have been very friendly and helpful. Beautifully kept Art Deco building and a lot if the original fittings I think. They have a cheese and wine afternoon Wednesday so make sure you're in the pool area for that. The roof top bar...More

1  Thank Jane M
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded October 18, 2015

Thank you so much for posting your review on TripAdvisor! First and foremost, we are so happy to read that you enjoyed your time with us, and that our staff was helpful and friendly. As for the building itself, it is indeed a historical building...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$374 - US$678 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#12 On the Beach Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$374 - US$678 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#12 On the Beach Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (490)
Room & Suite (433)
Pool & Beach (114)
Dining (63)
Amenities (28)
Family and Play Areas (2)
Nearby
Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
...More
Questions & Answers
Ask a question
Triplejay33
June 4, 2018|
AnswerShow all 2 answers
Response from Shangrila90401 | Property representative |
Hi Triplejay33, you are more than welcome to store your luggage with our front desk after check out. Thank you, Hotel Shangri-La Management
0
Votes
Louai_AZ
May 17, 2018|
AnswerShow all 4 answers
Response from Shangrila90401 | Property representative |
Hi Louai_AZ, the terrace suite living room has pull out couch that turns into a queen size bed. Yes, the room and living room is separated by a door. Please let me know if there are anything I can further assist you with... More
0
Votes
Mycca S
January 18, 2018|
AnswerShow all 6 answers
Response from Shangrila90401 | Property representative |
Hi Mycca S, the pool is open everyday from 7am - 11pm. Thank you, Hotel Shangri-La Management
0
Votes
Room Tips
"Better to book ocean view rooms, and to call to secure a guestroom so that you aren't subject to..."
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"Go for Ocean view rooms."
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"If our room was anything to go by, all rooms are quiet. Air conditioning was effective and inaudible."
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"Do not rely on sofa bed."
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