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Hotel Shangri-La Santa Monica

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Hotel Shangri-La Santa Monica
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979 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Shangri-La Santa Monica
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Showing 824: English reviews
Toronto, Canada
Reviewed 20 February 2014

We stayed for three days in February and were very pleased with the entire experience. From the moment we arrived until we left, the level of service was consistently above and beyond - and incredibly friendly and accommodating. The front desk arranged a rental car for us, and answered any query or need we had, immediately. The property itself was...

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Helpful?
Thank NW2014Toronto
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

I read your review, and then re-read it because it was so pleasing to hear about your wonderful stay with us. Our service is our top priority and an area of great pride. To read about many different departments providing the same level of guest service is so great to know. It is the type of experience we wish for...

Brisbane, Australia
Reviewed 19 February 2014

If you are going to Santa Monica you must stay here, at the very least visit for a cocktail at the rooftop bar!! Read on via the link below... Southern California.. Just as the movies depict. Sunny, friendly, and healthy with a touch of Mexican fiesta, all bathed in the desert sun. My time spent in Southern California was based...

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Helpful?
Thank Suze C
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for your incredible well written review! Just reading it, I was sold on the hotel. I'm so happy your experience with us was so pleasurable. The hotel has so much charm and history, it feels like it is right out of the movies. If you are in Los Angeles again, please come see us again, it would be...

Sooke, BC
Reviewed 18 February 2014

This was a perfect place to stay for some romance. Very nice pool and hot tub area with a fire place to sit by. Roof bar with good finger food and drinks. Our room was very comfortable and clean. The view on the ocean, a treat. The location is very central, we walked to the Cirque Du Soleil. The reception...

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Helpful?
Thank sookeod
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Romance is truly a great way to describe the Hotel Shangrila. There is so much history and style that gets matched with the gorgeous nature of Santa Monica. It truly cultivates a magical experience. It is also great to read that you felt our service was "big." We hope that the care and attention to detail we provide can play...

Reviewed 18 February 2014

There certainly isn't a better location than right on the Santa Monica beach, just north of the pier. But the deco vibe is really fun. I've stayed here several times, from a regular room to the suites with wrap-around balconies, and each time it has been a wonderful experience. While deco in vibe, the rooms are definitely modern and up...

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Helpful?
Thank Elaine D
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

It was so nice to read your review. This building really is a gem here in Los Angeles. It is, in fact, a historical monument. It gives us the unique opportunity to preserve the historical beauty of Art Deco, while infusing the hotel with an exciting modern experience. Please come back and see us again. Sharing this place with the...

San Diego, California
Reviewed 17 February 2014

I purchased this hotel based on the reviews I read but you just never know what you will get. For the most part, this hotel was great. I would definitely come back. First, the location is amazing. Right across the street from the beach and within walking distance from everything. Second, the hotel is very beautiful. The rooms are small,...

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1Thank Melissa D
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

It is so helpful to read reviews like the one you posted. It reminds us of our top priority: Service. If ever a guest of ours has a question or concern, we will stop at nothing to help create solutions that will allow the guest to have the stay the intended on having... and more. I'm so happy to read...

Hong Kong, China
Reviewed 16 February 2014

This is a beautiful little hotel in Santa Monica - very well located and great for the Third Street Mall, the Farmers' Market and restaurants. Also close to the bridge that spans the coast road, so that you can head to the beach easily. Staff are very friendly and helpful. Two small gripes: 1. The breakfast that you can choose...

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Helpful?
Thank J_Class_Travel
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

On behalf of all of us here at Hotel Shangrila, thank you so much for posting your review! We are so happy to read that you enjoyed your stay. We're so grateful to have the location we have. It not only allows you to access the beauty of Santa Monica, but also all of the exciting attractions it has to...

Newport Beach, California
Reviewed 12 February 2014

Beautiful boutique Art Deco hotel in charming Santa Monica providing a personal, friendly and professional level of services that surpass one's expectations. Their attention to detail was sublime and the staff was thoroughly charming. I look forward to my next opportunity to stay.

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Helpful?
Thank Mimi B
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your wonderful review. You've almost exactly stated our mission statement here in the front office department. Being a smaller, more intimate hotel, we have the opportunity to pay close attention to detail. We want to wow our guests by exceeding their expectations, and most importantly we want our guests to have a sublime stay. Please...

England, United Kingdom
Reviewed 11 February 2014

This was the last stay of our 2 and half week trip in America celebrating our Honeymoon. The staff were so welcoming and friendly, and this hotel was the only hotel during our whole trip to really recognise our special occasion by upgrading our room to the RNR room and also sending up champagne and strawberries. This was such a...

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1Thank M00n2006
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

First and foremost, congratulations on your recent nuptials! It's an honor for all of us here at the Hotel Shangrila to have you celebrate your honeymoon with us. It's so great to read that you enjoyed your stay. To read that we were welcoming and friendly is music to our ears. Each and every staff member is dedicated to the...

Wall Township, New Jersey
Reviewed 23 January 2014

Our 3 night stay at Shangri La was by far the highlight of a 2 & 1/2 week stay in 4 different hotels in the Southern California area. Staff was highly attentive & courteous. The rooms, the grounds and even the pure white hotel exterior were kept spotless & immaculately clean. Unique, tastefully done "art deco" interior was pulled off...

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Helpful?
Thank Dave D
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

We at the hotel are so happy to read your review! It gives us great satisfaction to know that guests of ours are comfortable, and excited about where they are staying. We have so much to offer here at the Shangrila, and it was a pleasure to share it all with you. We look forward to welcoming you back in...

Brussels, Belgium
Reviewed 20 January 2014

This hotel in the exclusive Santa Monica is the place to stay. Indeed, you don t have a direct Beach access, but this is santa Monica... So don t blame the hotel. For the rest... Wow ... Cozy lobby and pool with its 50th atmospher. a lovely plus for the elevators with its clock style "level showing" For the pool...

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Helpful?
Thank Nekeltje
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

The quote "You made it" makes us all feel so proud. Thank you for your feedback. Marissa, Luis, and all of us here so enjoyed serving you. Thank you for experiencing, and enjoying a lot of what we have to offer. It really is so incredible how accessible the stunning Santa Monica sunsets are for us. Please come back and...

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Region: United States > California > Santa Monica > Santa Monica
Price Range: $460 - $736 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Cheap Tickets, HotelsforEveryone, Travelocity and Jetsetter so you can book your Hotel Shangri-La Santa Monica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Santa Monica
Hotel Style:
#10 Family Hotel in Santa Monica
#11 Luxury Hotel in Santa Monica
#11 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Santa Monica staff and other travellers.
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Questions? Get answers from Hotel Shangri-La Santa Monica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My colleague had to pay a little more for a suite #306, but WELL WORTH IT!!!!!!”
 of 5 bubbles DreamtripperTexas, 11 Jan 2017 | Read review
“Do not miss the sunset from the roof terrace, which was breath taking.”
 of 5 bubbles jill_yelling, 11 Jan 2017 | Read review
“Terrace suites are to die for.”
 of 5 bubbles VMBinExile, 3 Jan 2017 | Read review
“Every room has a great view! Its Santa Monica!”
 of 5 bubbles DaceySinclair129, 29 Dec 2016 | Read review
“Don't pay for a room with a view, it's not worth it.”
 of 5 bubbles 263miraym, 22 Dec 2016 | Read review
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