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I stayed at ocean park hotel in santa monica. One day they said I was out until 3 that I had to change rooms due to bookings. And I had already stayed 3 days into trip when I got back from the beach at 4 my room that he gave me a key for. I went to room and they still hadn't cleaned room. I went to ask another room they said sorry you got wait. I didn't get into room until 9 pm yet I had paid for a week stay and was out am entire day not just once twice because they booked the room I was staying in although I had to pay full price. The staff was extremely rude. And they stole stuff that was in my room we accidentally left because kept kicking us out. Bad stay. Never again. They lie about microwaves in rooms mine didn't have one. Loud and people fight.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Xcaret, Atención al huésped/Recepción at Ocean Park Hotel
Responded Jun 3, 2023
Dear Y9342MRaliceh, We regret to learn that your experience was very negative, we suggest you relocate this review to the correct property as I´m sure they will find your constructive criticism very helpful. We look forward to welcoming you to the Mexican Caribbean and Hotel Xcaret Mexico where we can hopefully offer you a different and more desirable experience. Sincerely, Guest Service Management Hotel Xcaret Mexico
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I liked this place. No frills but 3 x cheaper than most hotels in SM. It's more of a hostel, but own room. Clean too. Best thing about is the location. About 10 minutes drive from the pier and loads of places to eat and all sorts of shops/businesses nearby. Starbucks and Subway about 2 minutes walk. Mcdonalds about 10 minutes walk. A pharmacy open until 9pm about a mile away. In a lovely area. Very well to do. I'm writing this from my next stop (LA) and Santa Monica feels like another world away. It's only an hour on a bus. I'd recommend staying in Santa Monica and bussing it/driving into LA tbh. It's such a more laid back area and this motel is the same price as the cheapest LA ones but feels safe. I'd definitely recommend.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was ready for an early check in which was unexpected but very nice. Straight forward check in which was appreciated. The room was nice. Working fan and ability to open the window. The hallway was way cooler than the room but I’m pretty sure room location had more to do with that than anything. Private bathroom was worth the extra cost. Fridge. No microwave. Comfortable bed. Close to coffee and restaurants. A short drive to the pier. Pretty sure you could walk to it…? Overall, great location.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip:Ample parking. Quiet neighborhood.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Horrifying false advertising... and a staff to match it! Dubious they've ever stayed in a hotel, much less been trained for hospitality. Like a garage conversion with more mis-matched furnishings off a curbside discard the last day at college.
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Date of stay: April 2022
Rooms
Location
Service
Trip type: Travelled on business
Room Tip:Don't bother
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Place is nice and clean. It’s located not that far from Santa Monica pier, close to the street. The only problem that I had is that you could easily hear what is going on in other rooms. Other than that it’s very nice place to stay. Staff was very kind and helpful
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here 2 nights and really liked it. I had a good sized room and shared the bathroom down the hall. As a solo traveler I felt totally safe and secure in the hotel and neighborhood. I asked for a microwave and they brought one to my room. The bathroom was fine and every time I used it were no other guests in it. They have one set of washer/dryer for guest use and they worked fine. The price was very reasonable.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Room Tip:mine was on the main level and it was fine. No view but I didn't care.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place was better than I had expected! I arrvied late and check in was very easy took no more than 5 minutes to get my keys and I was very tired after a long flight so this was great. I was worried about the shared bathroom but they were very clean! Other reviews said that it was noisey which I couldn't understand I slept like a log with no problem I would say it was pretty quite and relaxed . good location coffee shops near by and traders joe supermarket about a 5 -10 min walk down the neighbourhood - a nice walk . Whenever I left a sighn for maid service it was always done nicley would stay here again hopefully it remains as clean as it was.
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 3 nights to experience Santa Monica in one of the cheapest but okay-rated hotels, bearing in mind that it is still quite expensive when you are on a budget. The room was small with a comfy bed, sink, fridge and microwave. There isn't a lot of space in the room for luggage but is enough to open up 2 suitcases. The bathroom were okay - 2 toilets and 2 showers in the ladies and males. In the ladies, one toilet kept blocking and one didn't lock. There was one hook by the showers. The cleaners decided to clean the bathroom at 9am everyday, at the busiest time everyone is wanting to shower! Told to go downstairs and use another bathroom and queue for ages. Then the bathrooms were dirty again after everyone was ready in the morning! Stayed over the weekend and it was quite noisey but quieter on monday. Overall, it was a bed to sleep in and the actual room was clean but 3 nights was enough.…
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smelly and noisy.no friendly, no private bathroom. do not recommend. In same area u can find much better places.if not , pay extra and get more than you will expect. will never stay in this hotel again.
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Date of stay: May 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My boyfriend and I stayed there over the weekend. The room was small but very clean and the shared bathrooms were also clean and didn’t smell. We also never had to wait to use the bathroom or take a shower. It was a 10 minute drive from the beach and along the way there were plenty of stores or places to eat. I really liked the mini fridge to keep water cold. We also enjoyed the OP cafe. They had great coffee and great food!! I would stay here again. The price was great.
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Are there any historical sites close to Ocean Park Hotel?
Many travellers enjoy visiting Will Rogers State Historic Park (6.7 km), Annenberg Community Beach House (5.6 km), and Virginia Robinson Gardens (7.9 km).