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DoubleTree Suites by Hilton Santa Monica

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2,272 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Santa Monica
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Showing 1,969: English reviews
1 review
Reviewed 11 June 2015

Amazing location and Hotel Service. We found all of the staff to be extremely helpful, courteous and customer service oriented. They provided a service that inspires our admiration. Definitely it will be our destination hotel on our next trip to Santa Monica.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Z5807EYanar
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

'Unforgettable experience'. Thank you. We are proud and humbled by your wonderful comments. From the helpfulness of the team to the cleanliness of your room and we thank you for noticing and taking the time to let us know. Thank you for staying with us and we hope to see you back again soon. Brian Murphy General Manager More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 June 2015

A very good hotel for the price I paid. Free WiFi would have been a bonus. The Staff polite and helpful. I would stay there again if I was lucky enough to be back in Santa Monica. A short walk to Third Street.

Helpful?
Thank Tom C
Brian M, Front Office Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Dear Tom, Thank you for sharing your experience with us. I am glad you were able to experience our friendly staff as they all go out of their way to take care of each and every one of our guests. And yes, we do have a wonderful location next to the beach, 3rd street promenade and world famous Santa Monica... More 

salt lake city, United States
1 review
Reviewed 10 June 2015

Rooms are so noisy , Service at Front desk not very help full ,Looks like they don't have any power to help money . They just to stand and get the money , so after that I am not going to stay ; Because I like hilton nd they need to improve their service

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amaris Z
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Amaris, Thank you for taking the time to share your experience with us. I appreciate your feedback as this is a great tool for us to constantly improve our guest’s experience and overall service levels. I have shared your concerns with my team and all have taken this to heart. I have also spoken directly to my night auditor who... More 

LOS ANGELES, United States
1 review
Reviewed 9 June 2015

You can beat the location for ease to Downtown Santa Monica or quick hop onto the 10 Fwy to travel into Downtown LA. The staff were so accommodating on many levels. Parking guys were fast and great in bringing me my car and helping us to and from the room with luggage.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Leticia L
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Leticia, Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We are in a fantastic location near the beach, 3rd street promenade, Venice and world famous Santa Monica Pier as well as all the other sites and activities Los Angeles has to offer. And yes the team is wonderful as... More 

New York, United States
1 review
Reviewed 8 June 2015

I needed a hotel in Santa Monica that was reasonably priced and nice and got exactly what I was looking for. While this was not the high end red carpet type hotel, I would definitely stay here again. I had zero complaints. Everything was excellent.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Erin M
Brian M, Front Office Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Dear Erin, Thank you for sharing your experience with us. I am glad you were able to experience our friendly staff as they all go out of their way to take care of each and every one of our guests. Thank you for staying with us and we hope to see you back again soon. Jenny Sterger Front Desk Manager More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 June 2015 via mobile

Excellent hotel. Really good service. Also arranged for Mr Chris Cho to take is around all the sights. Very reasonable price and such a lovely, helpful gentleman. He took us to The Chinese Theatre, The Hollywood Sign, all around Beverly Hills and the surrounding areas. He even thanked us for listening to him!! What a lovely Man!!

Helpful?
Thank Traceyfuller
Brian M, Front Office Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for sharing your pleasant experience with us. I am glad you were able to relax and experience a great tour with our friendly driver Chris Cho as he goes out of his way to take care of each and every one of our guests. Thanks for staying with us and we hope to see you back again soon.... More 

Tamworth, United Kingdom
Level Contributor
114 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 2 June 2015

I stayed at "The Double Tree By Hilton" after a 2500 mile journey from Chicago to Santa Monica after a great four week trip long Route 66. Hotel room was very good along with pool and other amenities, however, at every other of the twenty or more hotel and motel rooms we stayed at along the way, we were provided... More 

Helpful?
3 Thank Jenxjenx
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to rate our hotel. Our team takes great pride in providing all of our guests a restful and relaxing stay and I am so sorry that you didn’t get to experience the hospitality that all of our other reviews speak to. I hope you will give us a chance in the future to take... More 

Zurich, Switzerland
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 June 2015

This hotel combines the expected Double Tree facility and services offerings with an excellent location. Easy walking distance to shopping, beach, pier and restaurants is key in a city where parking challenges and traffic delays go hand-in-hand. The suites are well appointed down to details of extra closet and drawer space to additional shelving in the bathrooms and a handy... More 

Helpful?
Thank kathyk-takes-a-trip
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Kathy, Thank you for taking a trip and sharing your great experience with us. We are very fortunate to have such a fantastic location, yet quiet, restful and relaxing, and when you combine this with our wonderful staff and large two room suites, we have all the ingredients to make your visit to Santa Monica unforgettable. Thank you for sharing... More 

Atlanta, GA
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 June 2015

Kudos to Haira and the team at the Doubletree for having an incredible knack for anticipating my needs. It's as if there's a staff of mind readers!! It's also incredibly quiet - a rare find these days

Helpful?
Thank CatheAtlanta_GA
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

What wonderful comments. Thank you for taking the time to share your great experience with us. I will be sure to share this with our staff that prides themselves in providing a first class experience for all our guests. Our rooms and large and very comfortable and when you combine this with our fantastic location, friendly staff and delicious culinary... More 

Great Yarmouth, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 June 2015

Close to the beach and Santa Monica pier, also close to downtown and the many shops and restaurants. Room was huge (a suite). Handy fridge, microwave and tea coffee making facilities. Wifi was paid which for a hotel in this price range is a bit of a rip off. In this technological age wifi should be free. Saying that I... More 

Helpful?
Thank Mickchambers
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for your wonderful comments. We are in a great location and our Chef puts together an incredible breakfast buffet along with tasty culinary delights. I am glad you enjoyed our restaurant providing the nutrition needed before venturing off to all the wonderful sites to see in Santa Monica including the beach, 3rd street promenade and world famous Santa... More 

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about DoubleTree Suites by Hilton Santa Monica

Address: 1707 Fourth Street, Santa Monica, CA 90401-3310
Region: United States > California > Santa Monica > Santa Monica
Price Range: $411 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Santa Monica 3.5*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Travelocity, Booking.com, Orbitz, Cancelon, Hotels.com, Cheap Tickets, Priceline and Odigeo so you can book your DoubleTree Suites by Hilton Santa Monica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Santa Monica Hotel Santa Monica
Doubletree Hotel Santa Monica
Doubletree Santa Monica
Hotel Style:
#5 Business Hotel in Santa Monica
#8 Romantic Hotel in Santa Monica
#8 Family Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Santa Monica staff and other travellers.
35 questions
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Questions? Get answers from DoubleTree Suites by Hilton Santa Monica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room as the view was lovely”
 of 5 bubbles 202emilyf, 30 Nov 2016 | Read review
“Ask for a room away from lift and atrium otherwise everyone walking past looks into your room, make sure you are not facing the highway.”
 of 5 bubbles BecFranks, 9 Nov 2016 | Read review
“Accessiblity and value for money”
 of 5 bubbles edwardmK1580QE, 25 Oct 2016 | Read review
“Do not book a poolside room if you would like privacy.”
 of 5 bubbles realtorjgreen, 17 Oct 2016 | Read review
“Because this is a busy area it might be noisy. I asked for a quiet room. The hotel was fully booked and our room was quiet anyway.”
 of 5 bubbles jwinsomerset, 10 Oct 2016 | Read review
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