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Motel 6 Santa Rosa North

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Motel 6 Santa Rosa North
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83 Reviews from our TripAdvisor Community

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There are newer reviews for Motel 6 Santa Rosa North
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Showing 80: English reviews
Cambridge, Massachusetts
Reviewed 20 October 2015

While this is probably the nicest Motel 6 I have ever been in in terms of the look and upkeep of the property overall, there is something super sketchy going on with the management here, and there is a strong possibility that there is either cameras in the room, or there is some sort of corruption going on behind the...

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3Thank Sonja727
Reviewed 12 October 2015

The towels were dirty/stained. There was hair on the bathroom door and in the tub when we arrived. The a/c didn't work well and the cover panel was missing so we didn't know which way was on or off. The other person staying with me was given a hard time trying to get a new key when I wasn't around....

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1Thank Tabitha G
6Team, brand expericened team member at Motel 6 Santa Rosa North, responded to this review

Tabitha, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the key card issue and odor conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on...

Portland, Oregon
Reviewed 26 September 2015

The front desk staff were close to incompetent! They could not seem to complete the registration or get the keys programed to work on the room door. Took them 3 attempts to get the key to work. The front desk area was full of very unhappy guests who had been promised a room that was no longer available or told...

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1Thank g h
6Team, brand expericened team member at Motel 6 Santa Rosa North, responded to this review

Dear Guest, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service...

Reviewed 1 September 2015

A bit surprised to find the room had hardwood floors, not carpet, and room amenities did not include shampoo or hair dryer. The Wi-Fi was advertised as being a $2.99 charge, but when I requested a password during check-in they gave me a code for free access. Nice! Parking was easy, bed was comfortable, AC was lacking in efficiency but...

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1Thank ddrischell
San Francisco, California
Reviewed 31 August 2015

Room looked pretty nice -- renovated with hardwood floor, new sink/bathroom. But reeked heavily of cigarette smoke, which did not go away at any point during my stay, despite the fan/AC blasting on high. Check-in was also a drag, with the attendants being super slow and unable to speak clear English.

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1Thank TheBaseballTraveler
6Team, brand expericened team member at Motel 6 Santa Rosa North, responded to this review

Dear Guest, Thank you for posting your review. We apologize for the inconveniences you experienced with the availability of a non-smoking room. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details...

Reviewed 18 August 2015 via mobile

Filthy bathroom with no help from the front desk employees. Dirty rubber mats were across the bottom of the tub. Pictures below. The police were at the motel 2 separate nights. 3 squad cars at a time. Put Bulls chained up in front of motel. Awful!!!

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Thank Andrea K
6Team, brand expericened team member at Motel 6 Santa Rosa North, responded to this review

Andrea, Thank you for taking the time to post your review. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the noise concerns you describe. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. Please know the issues you describe...

Reviewed 1 July 2015 via mobile

I thought this was an affordable place for Napa Valley. It's truly the worst place I've stayed in America. As a woman I felt very unsafe and vulnerable. Which I wasn't expecting at all in Napa!! They had very unsavoury people staying here. That seemed to be drinking and shouting and making noise all night. Car engines revving and doors...

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Thank Esta M
6Team, Brand Experience Team member at Motel 6 Santa Rosa North, responded to this review

Dear Esta, Thank you for taking the time to post your review. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the noise concerns you describe. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. Motel 6 standards for quality...

San Francisco, California
Reviewed 29 June 2015

My husband and I checked in at Santa Rosa quite late, the reception guy (he was very nice, but a little confuse) took quite a while to find our reservation. Once we were back to the car, the guy run after us saying: "I am sorry, I put you on a smokers room, but I just realized you requested a...

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Thank Mari_ideiasnamala
6Team, Brand Experience Team member at Motel 6 Santa Rosa North, responded to this review

Dear Mari, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the odor concern you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. Our standards for quality rest on the...

Ukiah, California
Reviewed 21 June 2015

This isn't a high-end hotel, but it was nice. The room was clean and recently updated. It had laminate on the floor rather than carpet--which is nice because no musty smells you can get in hotels. The staff was very polite, too. We only stayed one night, but I'd definitely stay here again.

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1Thank r0xann
Redding, California
Reviewed 3 June 2015

I left my computer by accident in the room under the bed. I came back to the room and the maid was cleaning the room I asked about my computer and she said she didn't know what I was talking about, with a guilty look on her face. I looked for it and it was not in the room. I...

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Thank IGigiI
6Team, Brand Experience Team member at Motel 6 Santa Rosa North, responded to this review

Igil, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the circumstances you describe are an exception to our guest commitment and as such, we apologize for any inconvenience you experienced. Safety and...

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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Motel 6 Santa Rosa North CA is located near area restaurants and shopping. Play golf at Mountain Shadows Golf Course or enjoy Scandia Funland within 9 miles. Relax in our outdoor pool. Wi-Fi is available in all guest rooms for a fee. ... more   less 

Additional Information about Motel 6 Santa Rosa North

Address: 3145 Cleveland Ave, Santa Rosa, CA 95403-2118
Region: United States > California > Sonoma County > Santa Rosa
Price Range: $93 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Santa Rosa North 2*
Number of rooms: 119
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Also Known As:
Motel 6 Santa Rosa North Hotel Santa Rosa
Motel Six Santa Rosa
Motel 6 Santa Rosa North CA - Sonoma County
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Last building probably quietedt.”
 of 5 bubbles CarlosH17, 5 Jan 2017 | Read review
“Go someplace else.”
 of 5 bubbles 291gh, 26 Sep 2015 | Read review
“Ask specifically for no-smoking (or no-smoke-smelling)”
 of 5 bubbles TheBaseballTraveler, 31 Aug 2015 | Read review
“Lots of noise”
 of 5 bubbles IGigiI, 3 Jun 2015 | Read review
“Second floor rooms at the end of the corridors might be slight quieter.”
 of 5 bubbles branger, 16 Sep 2014 | Read review
5 of 5