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Sandman

3421 Cleveland Ave, Santa Rosa, CA 95403-2146
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Redwood Empire Ice Arena
    1.6 km
  • 3 star hotel
  • Free Wifi
Reviewed 1 week ago
Brand new rooms
Had to check in last min., found the sandman at a reasonable... more
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377 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Sacramento, California
Reviewed 6 days ago NEW

The building is OK but smells, There is construction everywhere with large trucks, water leaks in the rooms. One building had no water at all but they still booked the rooms and charged for dysfunctional rooms. The staff threatened us as we checked in, not one person working there smiled, no one said hello, no one tried to assist with...

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Helpful?
2Thank brucethomas164
Management response:

Mr. Thomas, Thank you for sharing your feedback. We are sorry your stay did not meet your expectations. Unfortunately during your visit we had an unexpected water leak which impacted several guests on Sunday morning. I am glad you were able to speak with our CEO, Karlene Holloman, so she could address your concerns directly and provide appropriate compensation. Sincerely,...

Vancouver, Canada
Reviewed 1 week ago via mobile

Had to check in last min., found the sandman at a reasonable rate. Showed up saw the lobby under construction & was bummed thinking it would be a real disaster of a stay. I was wrong! The rooms were all newly renovated, smelled like fresh paint and new carpet. Totally unexpected and enjoyable stay. Stay here!

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Helpful?
Thank james g
Reviewed 1 week ago via mobile

Good friendly service,clean. New paint. New lights,faucets and fixtures. New heater. Still has the bones of a basic cheap motel. Well worth the price, but could use a basic decorator. Blinds but no curtains, no wall pictures. Pool was closed. Exercise room closed. The web site did not represent this well. The web site was much more upscale than the...

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Helpful?
Thank GRANT P
Chatham County, NC
Reviewed 3 weeks ago via mobile

Ok, we are traveling cross country for Christmas, and we travel with our small dogs, so we need a nice place to spend the night that has good reviews and a nice, well lit place to walk the dogs. Sandman had all of that when we made reservations, and we made reservations for the return trip also. They failed to...

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Helpful?
Thank MissBBlue
Newcastle, California
Reviewed 6 December 2016

There is debris all over the place while they are remodeling and the rooms that have been redone have an odor from the new carpet that has been put it, it makes you cough and your eyes burn. We checked out the room and decided not to stay there. Also there were men hanging outside that were not workers or...

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Helpful?
Thank Cathy K
Woodstock, Georgia
Reviewed 28 November 2016 via mobile

The Sandman is a nice motel. I would have to agree with what most reviewers have said about the quality and comfort of the rooms. However, it is just a reasonably nice motel, nothing more than that, nothing special. They are charging as much or more than area hotels that are in a higher class, such as the Best Western,...

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Helpful?
Thank Penny D
Washington DC, District of Columbia
Reviewed 24 November 2016

Based on the reviews here, I booked a night's stay while passing through. Room was very clean and bed was comfortable; no complaints. Continental breakfast consists mainly of juices, coffee/tea and processed, store bought muffins and scones; nothing special but also not very appetizing, so I grabbed breakfast at a nearby restaurant. Def would stay here again and would recommend...

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Helpful?
Thank DCTim
Reviewed 16 November 2016

I was extremely satisfied with my stay here. Large rooms, ample parking, and a basic breakfast included. There were absolutely no problems, and the hotel met all of my needs. I definitely recommend this hotel if you are visiting Santa Rosa or the Sonoma wine country. **Booking Tip:** When booking, check the price directly with the hotel website. For the...

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1Thank KyleTheVoyager
Elk Grove
Reviewed 15 November 2016

Location was somewhat convenient. Queen bed and the room was nice. Housekeepers kept the room very clean. Continental breakfast was excellent. Quite a lot of room remodeling happening around our room. Travels be aware that this location is more like a Motel then a hotel.

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Helpful?
Thank Aubrey O
St. John's, Canada
Reviewed 4 November 2016 via mobile

This is definitely your old variety of motel. It appears to have been built in the 60s. Although it is old, it is clean and the beds and rooms were fine, but quite dark. You must have a car to stay here as there are no attractions or decent eating or entertainment facilities close by. The supplied breakfast is basic,...

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Helpful?
Thank Juanita K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Sandman is a mythical creature who brings good dreams by sprinkling magical sand on the weary eyes of those sleeping. In the city of Santa Rosa, the Sandman is a new incarnation of a roadside inn that brings a warm and offbeat experience to weary travelers. Situated at the northernmost edge (nearly within shouting distance of Sonoma's wineries) the Sandman's muted colors, warm woods, and relaxed design will welcome you in. Sink into the casual comfort of the lobby, lounge by the pool, or enjoy a local brew at Sandman's new poolside bar. ... more   less 

Additional Information about Sandman

Address: 3421 Cleveland Ave, Santa Rosa, CA 95403-2146
Region: United States > California > Sonoma County > Santa Rosa
Price Range: $137 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Sandman Hotel Santa Rosa
Sandman Motel Santa Rosa
Sandman Santa Rosa, CA - Sonoma County
Hotel Style:
#4 Family Hotel in Santa Rosa
#5 Romantic Hotel in Santa Rosa
#8 Business Hotel in Santa Rosa
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Questions & Answers

Here's what travellers have asked, with answers from Sandman staff and other travellers.
7 questions
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Questions? Get answers from Sandman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to check the hotel website itself when booking - they might have a better price than online hotel aggregators!”
 of 5 bubbles KyleTheVoyager, 16 Nov 2016 | Read review
“If possible take a 2nd story room. Will reduce the heavy walkers noise.”
 of 5 bubbles aubreyo0, 15 Nov 2016 | Read review
“All rooms good on freeway sound I never heard it in a front room too.”
 of 5 bubbles xfil911, 3 Oct 2016 | Read review
“Try to get a room in the away from the front road is possible to avoid noise from the 101.”
 of 5 bubbles Y5958EVeduardob, 25 Sep 2016 | Read review
“Stay in the back ask for upstairs room also”
 of 5 bubbles bynner, 18 Aug 2016 | Read review
5 of 5