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Extended Stay America - Santa Rosa - South

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Traveller (27)
Room & Suite (21)
Dining (1)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
4 Jun 2018
“Don't Stay Here! Old and needs help”
16 Jan 2018
“No longer a cheap place to stay.”
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What's included
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
2 Star Hotel
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be...
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Location and contact
2600 Corby Ave, Santa Rosa, CA 95407-7867
Hotel website
13.4 km to Sonoma County Airport
40 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (110)
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1 - 5 of 109 reviews
Reviewed 3 weeks ago

I would rate the property / accommodations as 3.5-4; the lobby and room are simple but clean and inviting. The EXCELLENT rating is due to the outstanding level of customer service from the front counter staff and the fair room rates. Upon arrival I was...More

Thank pizzalover9673
Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded 3 weeks ago

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can’t wait to...More

Hotel's Favourite
Reviewed December 20, 2017

I'm very ocd about alot of things an since i've been here the staff have been very helpful an understanding.. My husband an I are here from out of state an the staff have been very helpful in helping me find my ways around here.....More

Thank newwomanfrankswo2017
Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded December 21, 2017

It was a pleasure to read your fantastic review of the Extended Stay America. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to our entire staff for the job well done while you were here. Thanks for the recommending...More

Reviewed 4 weeks ago

Hair on the counter in the bathroom (not ours)! Toothpaste droppings on the sink in the bathroom (not ours). Air conditioning worked, but was incredibly loud. Not even a glass to be had! Kitchen with no dishes. NO ICE ON THE PREMISES!! One tiny ice...More

Thank Jo An L
Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded 4 weeks ago

Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay,...More

Reviewed June 4, 2018 via mobile

We stayed here last night. First off, it was hard to get anyone at the front desk to check us in. Then at our 4 pm check in.. The front desk lady had to get the maid to go clean our room. So we had...More

Thank cocoabeachshark
Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded June 5, 2018

Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay,...More

Reviewed May 18, 2018 via mobile

This hotel is ridiculous. I specifically asked for a non-smoking room and was given a room that smelled like people had chained smoked in it for the last 15 years. It was already 11pm, there was a long line in the lobby, and I was...More

2  Thank Clamul6
Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded May 18, 2018

We sincerely apologize for falling short of your expectations for a comfortable and enjoyable stay. Your experience is shared with our housekeeping department to do a deep cleaning of the rooms. We have strict policies where we prohibit smoking in some areas so we appreciate...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$106 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$106 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (27)
Room & Suite (21)
Dining (1)
Questions & Answers
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Terry5083
November 4, 2014|
Answer
Response from Alan Y | Reviewed this property |
I did notice an odd smell in my room when the ventilation was off for a time, but I think it was from a cleaning product, not cigarettes.
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Votes
Room Tips
"Go somewhere else."
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"I checked. There were no good rooms."
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"Do yourself a favor and don't stay here."
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"lower floors have a/c that work great"
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