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BEST WESTERN PLUS Grosvenor Airport Hotel

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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,845 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Grosvenor Airport Hotel
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Showing 1,698: English reviews
Arizona, United States
Reviewed 21 October 2015

I've never stayed at a BW before and was surprised by the accommodations. I will be back! Awesome people, great hot breakfast, room service was reasonable, quick, super impressed. I'm a Hilton guy but after this experience I will try BW again.

Review collected in partnership with Best Western
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Helpful?
Thank David L
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello David, and thank you so much for your nice review and also for trying our brand! I am very pleased you enjoyed your stay (and our breakfast!). We look forward to your next visit! Jim McGuire, General Manager

Long Beach, United States
Reviewed 21 October 2015

I chose to stay here because the conference I was attending said they had a block reserved for a lower rate. It was full and I had to pay full price but agreed. After only 1 night, I chose to leave because it was to noisy to sleep. The noise continued all night. I left the conference early and I...

Review collected in partnership with Best Western
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Helpful?
Thank Deanne A
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Deanne and thank you for your personal comments. I am sorry if thought our hotel was too noisy. We do hope you give us another try in the future. Jim McGuire, General Manager

Sacramento, United States
Reviewed 19 October 2015

The hotel is always accommodating and very clean, some times parking can be a challenge. Rooms are very clean, have actually never had any problems at this facility. I stay here at least 3 to 4 times a year.

Review collected in partnership with Best Western
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Helpful?
Thank Amy J
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Amy, first of all thank you for always choosing us and also thank you for sharing your nice comments! We really appreciate your feedback! Come back soon! Thanks again, Jim McGuire, General Manager

Reno, United States
Reviewed 19 October 2015

Stayed here for a temporary home base between customers. Staff is friendly and welcoming. Rooms are very clean and beds are comfortable with a large flat screen tv. They have a very good breakfast each morning which is included with your stay. I would stay again.

Review collected in partnership with Best Western
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Helpful?
Thank Richard S
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Richard, thanks so much for your nice review! We appreciate your feedback and we will see you again the next time you are in from Reno! Jim McGuire, GM

San Francisco, California
Reviewed 17 October 2015

Great location and value. Clean and well organized European style breakfast that is well done and tasty Overall excellent experience Easy to reach airport and SF etc Plenty of parking Close to convention Center made it handy to stay for exhibition there nice welcoming staff would return again next time appreciate the wifi and u[dated room and tv

Review collected in partnership with Best Western
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Helpful?
Thank stevanneSanFrancisco
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you so much for your thoughts on your recent stay! It sounds like you attended a meeting at the South San Francisco Conference Center, which is across the street and up the block - very convenient! We appreciate your feedback and look forward to your next visit! Thank you again for taking the time to share your thoughts. Jim...

Perth, Australia
Reviewed 17 October 2015

Review collected in partnership with Amoma.com
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Thank D2132WImarkr
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Reviewed 16 October 2015

Hotel is very well located near the airport. Check-in staff and other staff in the hotel were very friendly. Rooms were OK, looked clean, but I had problems with my allergies due to the carpet (I have this problem less in some hotels)... The restaurant only has a small choice for meals, we stayed for 2 days and I don't...

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Helpful?
1Thank Dany_C_71
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you so much for posting your thoughts on your recent stay with us - we appreciate your feedback! I'm sorry about the behavior of the shuttle driver - I will talk to the owner of the shuttle company. We appreciate your review and we look forward to your next visit! Jim McGuire, GM

Scottsdale, Arizona
Reviewed 15 October 2015

This hotel was very convenient for an early morning flight, besides a good price. They had breakfast available at 6AM. The room was nice with free Wi-Fi; the staff was friendly. We would definitely return.

Review collected in partnership with Best Western
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Helpful?
Thank Vicki L
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Vicki, and thank you for your nice review on our hotel! I am happy you enjoyed your stay! Are you from Lake George, NY? I am from Glens Falls! I would have loved to meet you in person. Please come back soon for a visit! Thank you again! Jim McGuire, General Manager

San Juan, Philippines
Reviewed 13 October 2015

I asked my friend to book me for a 3 night stay at any hotel in Shan Francisco and hIs best choice was Best Western because it was near the airport. At first i didnt like to be near the airport as it was far from the city and downtown but I was wrong. We were welcomed by the staff...

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1Thank CecileEsguerra
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you so much for your thoughts on you recent stay - we really appreciate your feedback, and we look forward to your next visit! Jim McGuire, General Manager

Summerville, United States
Reviewed 12 October 2015

Very nice hotel close to the airport, very clean rooms. Full breakfast included with price of room. Desk staff are very knowledgeable about the local area. IHOP restaurant next door to hotel. Shuttle bus available.

Review collected in partnership with Best Western
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Helpful?
Thank Marvin S
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Marvin, thank you so much for your nice review. Please come back and see us soon! Jim McGuire, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Region: United States > California > South San Francisco
Price Range: $164 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
Reservation Options:
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#3 Business Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport/street noise is heard throughout... turns into white noise after a while.”
 of 5 bubbles Krissy_hicks, 2 Mar 2017 | Read review
“Pay a small premium to ensure a room on the Grosvenor level.”
 of 5 bubbles kth0mps, 1 Mar 2017 | Read review
“Book a room on the top floors. They have been renovated”
 of 5 bubbles 367Tracy, 21 Feb 2017 | Read review
“In the flight path of SFO, try for a room on the backside of the hotel.”
 of 5 bubbles christopherr606, 14 Feb 2017 | Read review
“I have no comments on giving tips on choosing a good room!”
 of 5 bubbles cmelelina, 13 Feb 2017 | Read review
5 of 5