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BEST WESTERN PLUS Grosvenor Airport Hotel

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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,842 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Grosvenor Airport Hotel
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Showing 1,696: English reviews
england
Reviewed 21 September 2015

we stay here twice a year on our motorcycle trips to the states our last trip was in june and we said we would be back in september,this was our 20th stayat the grosvenor and as usual every thing went perfect from checking in to leaving,this hotel is situated near the airport and provides an excellant shuttle service to and...

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Helpful?
Thank bosshog1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Bosshog from England! Always nice to have you all back here on your trips through the Bay Area! Thank you so much for taking the time to share your thoughts on your stay. We are very happy that you are pleased. We look forward to the next visit!!! Jim McGuire, General Manager

Auckland, New Zealand
Reviewed 18 September 2015 via mobile

We stayed here overnight as part of a month long road trip. Staff were good, room nice with reasonably comfortable bed, good shower and very clean. The only negative really was that the air conditioning was noisy and you could hear the aircraft taking off. The main reason the aircraft can be heard, apart from it obviously being close to...

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Helpful?
Thank darwin1905
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Darwin and thank you for your review. We appreciate your comments, and we hope you stay with us again. Jim McGuire, General Manager

Colfax
Reviewed 17 September 2015 via mobile

We stayed at this hotel for 1.5 weeks, and it was feeling like home away from home. The staff was friendly and helpful by answering questions about San Francisco tourism and by meeting our needs at the hotel. The room was clean, spacious and comfortable. The restaurant served a complimentary breakfast each morning, offering fruit, pancakes/french toast, eggs, sausage, cerials,...

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Helpful?
Thank Denise A
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Denise and thank you very much for sharing your nice comments on your recent stay. We are all very happy to read that you enjoyed your stay. Come back soon! Jim McGuire, GM

Bermuda
Reviewed 17 September 2015

We stayed here one night as we arrived late in the evening and didn't want to go into the city at that hour. The front desk staff were very nice and friendly and we had no issues at check in.The room was relatively spacious, clean and well maintained. The restaurant in the lobby was fine, we each got a drink...

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Helpful?
Thank Erin M
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Erin and thank you for your review. I am glad you enjoyed your stay - I will share your comments with the restaurant / lounge staff so they can work on a little improvement. Hope to see you again the next time you are here from Bermuda! Jim McGuire, GM

Phoenix, Arizona
Reviewed 14 September 2015

Very nice hotel with excellent staff. Bianca checked me in and she was a breath of fresh air - Very friendly, genuine, helpful and accommodating. The location is convenient to the airport, but there's not much within walking distance. Rooms are spacious and clean, beds are comfortable, complimentary wi-fi is dependable and decor is nice. My only two (small) complaints...

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Helpful?
Thank C-in-AZ
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thank you very much for your nice review. I am very pleased that you enjoyed your stay with us, and thank you for mentioning Bianca and Will! I will talk to the kitchen to double check orders. Please come back and stay again soon! Jim McGuire, General Manager

Saskatoon, Canada
Reviewed 11 September 2015

Stayed here one night for our return flight. Got a great price for the hotel on a Monday night (122.00 taxes in). Be warned prices fluctuate, otherwise would have also booked here on our arrival night. We flew into San Francisco and drove inland to visit family. Hotel was clean, staff friendly, good breakfast. Paid $7 for parking. Stayed on...

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Helpful?
Thank FromCanada2013
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Canada, and thank you for sharing your thoughts on your recent stay! I appreciate your thoughtfulness in mentioning our upgrades. Please come back and stay again soon! Jim McGuire, General Manager

Reviewed 10 September 2015

We booked this hotel online, last minute and it was wonderful, staff where friendly and professional. The hotels Restaurant was great, great food, a touch pricey, but I didn't Mind, Full bar and Room service. The rooms where Clean, quiet and comfortable, great size,decent sized Bathroom. All and all a great stay.

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Helpful?
Thank Roy C
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Roy C, thanks so much for sharing your thoughts on your recent stay! I am pleased that you enjoyed your time here. We hope to see you again soon. Jim McGuire, General Manager

Angeles City, Angeles, Philippines
Reviewed 10 September 2015

A good experience for a mid-range hotel. Apparently got charged for parking which I didn't expect as a Platinum member and the breakfast buffet was a little limited, but all in all quick check it and check out and the rooms were decent and clean.

Review collected in partnership with Best Western
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1Thank MisterYoungie
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you for your review, we appreciate your feedback. I am sorry if you overlooked our parking charge - we still charge the least amount for parking in our City. We hope to see you again soon! Jim McGuire, General Manager

Waikoloa, Hawaii
Reviewed 8 September 2015

We have stayed here several times. The location to the airport is great. The accommodations are above average and the breakfast is a welcome addition. Our special requests for room location were taken into consideration, which we were grateful for. The room prices range all over the place, though, depending on season. The same room can be $145 then at...

Review collected in partnership with Best Western
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Helpful?
Thank Mary P
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Mary and thanks so much for your nice review on our hotel. We appreciate your return visits! It's been a very busy year, and just like the airlines, hotels set their rates depending on demand and availability, so rates do fluctuate. We hope to see you again soon, and thank you again! Jim McGuire, General Manager

Reviewed 5 September 2015

Near airport, have shuttle bus. So, easy to get into the city as well by taking the train from airport. Okay for breakfast buffet line. Big room, quite old or looked old fashion. Sleep well. Also have easy for going out for have other food around.

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Helpful?
Thank Happy P
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Happy P and thank you for your review. I am not sure where the picture of the guest room came from that shows up in your review, but that photo is at least 7 years old, our rooms look nothing like that. We appreciate you taking the time to share your thoughts and hope to see you again. Jim...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Region: United States > California > South San Francisco
Price Range: $166 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Cheap Tickets, Travelocity, Best Western and Priceline so you can book your BEST WESTERN PLUS Grosvenor Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#3 Business Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport/street noise is heard throughout... turns into white noise after a while.”
 of 5 bubbles Krissy_hicks, 2 Mar 2017 | Read review
“Pay a small premium to ensure a room on the Grosvenor level.”
 of 5 bubbles kth0mps, 1 Mar 2017 | Read review
“Book a room on the top floors. They have been renovated”
 of 5 bubbles 367Tracy, 21 Feb 2017 | Read review
“In the flight path of SFO, try for a room on the backside of the hotel.”
 of 5 bubbles christopherr606, 14 Feb 2017 | Read review
“I have no comments on giving tips on choosing a good room!”
 of 5 bubbles cmelelina, 13 Feb 2017 | Read review
5 of 5