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I expected more from a Starwood property. Entire facility needs drastic overhaul. Overall grimy and worn. Ironically the elliptical and treadmill in the gym are brand new but the windows you look out while using them have 3 inches of dirt on them.
We had an overnight delay at the airport and needed to find a place to sleep. The room was clean and cozy, exactly what to expect from an airport hotel. While it is not a destination in and of itself, we were delighted by the...More
Response from Rhodora E, General Manager at Four Points By Sheraton San Francisco AirportResponded 19 April 2017
Thank you for the 5 star review and for sharing your experience with all of us. It is always nice to hear that we've met your expectations and made your day better. Lisa, is a gem and we are very lucky to have...More
I checked into the room around 8 o'clock pm and i noticed it was very hot so i turned on the ac and took a shower leaving my room around 9:00. i come back around 11:30 noticing my room is still very hot so i...More
Response from Rhodora E, General Manager at Four Points By Sheraton San Francisco AirportResponded 2 days ago
Thank you for taking your time to submit this review. I am sorry that you experienced service and AC problems during this stay. I understand how frustrating it is not to have comfort in your room. Your feedback paints a picture of where...More
Rooms ok, fire alarm went of at 6am -false alarm!
Disappointed at customer service/housekeeping - Forgot my sunglasses next to coffee maker in the room, called an hour after I checked out and they claim they cannot find them.
My Dad & I stayed here overnight to catch a flight out of SFA the next morning. Upon check in we were informed by the nice young lady that we had been upgraded to an executive suite, which means 1 king size bed & a...More
Thank Christina H
Response from Rhodora E, General Manager at Four Points By Sheraton San Francisco AirportResponded 3 weeks ago
Hello Christina H,
Thanks for sharing your review with us. I want to apologize for not having the extra pillows and blankets readily available for you during this stay. We recognize the importance of having a comfortable sleep, I am sorry if we fell short...More
US$142 - US$442 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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United States >
South San Francisco
Also Known As
4 Points By Sheraton San Francisco Airport ,
Four Points By Sheraton San Francisco Airport Hotel South San Francisco ,