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Four Points By Sheraton San Francisco Airport

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Traveller (51)
Room & Suite (25)
Dining (3)
Overview
  • Excellent17%
  • Very good34%
  • Average27%
  • Poor11%
  • Terrible11%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
3 Star Hotel
All hotel details
Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)
There are newer reviews for Four Points By Sheraton San Francisco Airport
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31
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All reviewssmall hotel restauranteasy shuttlehotel gymcancelled flightrental caran overnight staycheck in was quick and easyrooms are quietguest laundrylate checkoutbetween flightsan excellent hotelsan franciscofitness roomthe ritzshuttle servicegood nights sleep
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11 - 15 of 170 reviews
Reviewed 11 January 2018

Stayed here as part of the SPG program. 1st room they put us in was recently renovated but they failed to hook up the tv. 2nd room there was no heat, 3rd room needed vacuuming and the bathtub was so stained and dirty I wouldn't...More

Thank NMHeat
Response from Rhodora E, General Manager at Four Points By Sheraton San Francisco AirportResponded 12 January 2018

Dear NMHeat, Thank you for sharing your feedback with us. First, I want to apologize for moving your room 3 times. I understand your frustration and appreciate your honesty. Please know that we have addressed all 3 issues and have repaired the TV and heating...More

Reviewed 31 December 2017

This is my go to hotel at SFO when I fly out early in the morning. It is only 10 minutes away from the rental car drop off and I have access to good restaurant choices on Grand Avenue. While the hotel looks dated and...More

Thank T W
Response from Rhodora E, General Manager at Four Points By Sheraton San Francisco AirportResponded 12 January 2018

Dear T W, Thank you for sharing your experience with us. I am glad to hear that you had another wonderful stay. We can't wait for your return and are excited to let you know that the hotel will have a renovation in 2018 so...More

Reviewed 14 December 2017

I have stayed at this location many times. Usually, it is your typical low price airport option--not glamorous but acceptable. This past trip, the first room I was given hadn't been cleaned. After swapping to another room and getting settled, I noticed tons of long...More

Thank AZBell
Response from Rhodora E, General Manager at Four Points By Sheraton San Francisco AirportResponded 18 December 2017

Dear AZBell, Thank yo for sharing your feedback with us. I am very embarrassed when I read your review. I am sorry about the negative experience that you had at our hotel, this is not something that lightly. I have shared this experience with our...More

Reviewed 6 December 2017 via mobile

During our travels around America for my dad's 60th Birthday we stayed in the Sheraton Hotel. The hotel is very clean and well kept. It is modern and the rooms are large and bright. Bathroom is a good size and modern too. It is a...More

Thank leetaylor22041983
Response from Rhodora E, General Manager at Four Points By Sheraton San Francisco AirportResponded 14 December 2017

Dear leetaylor22041983, Thank you for the nice review and for choosing our hotel for your Dad's 60th birthday. I am glad that you enjoyed the time you had at our hotel and that you find it convenient to get to SF and around town. We...More

Reviewed 5 December 2017 via mobile

Checking in bit slow, I take the free shuttle from SFO terminal 3. Every 30 mins you can see them. Internet with good speed. Everything is working. I got 2 bottles of free water while checking in. Just the hotel a bit old. That's it....More

Thank dailulu
Response from Rhodora E, General Manager at Four Points By Sheraton San Francisco AirportResponded 14 December 2017

Dear dailulu, Thank you for sharing your experience with us. I am glad that you were able to take advantage of our complimentary shuttle and we appreciate you for highlighting that and the cleanliness of our room. The team here are excited to get our...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Room Service
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$130 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$130 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (51)
Room & Suite (25)
Dining (3)
Questions & Answers
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Martha L
22 April 2017|
AnswerShow all 2 answers
Response from michelleannef23 | Reviewed this property |
Hi! I have no idea you would have to call them. Sorry
0
Votes
Tmamacita
8 July 2015|
AnswerShow all 5 answers
Response from jimbill | Reviewed this property |
Houlihans. But I'd get a cab and find better food. San Francisco has too much good food to compromise because of distance.
0
Votes
Room Tips
"away from the freeway"
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"Don't even go there."
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"The loft rooms seem nice, but bathrooms are upstairs with beds, so you must climb stairs. There is no..."
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"Might be better to face the service road (front of hotel)"
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