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Holiday Inn San Francisco - Intl Airport

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Holiday Inn San Francisco - Intl Airport
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615 Reviews from our TripAdvisor Community

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Showing 565: English reviews
Level Contributor
123 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 2 days ago NEW via mobile

Can't beat the convenience to the airport, but this place needs a major overhaul. Room was stuffy and dark. Even with all the lights on, it was too dark to read. Bathroom cramped and dingy. I wouldn't stay here again.

Helpful?
Thank Boejina
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you Boejina for sharing your review with us. Our sincere apologies we were unable to meet your expectations in regards to the accommodations you received. We understand when selecting a brand you trust, you expect the delivery of a great experience in both our service and product. We are currently working on getting our rooms brighter, therefore we hope... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Checked in and was charged an additional $11 for parking per night in addition to the nightly rate (over $125/night). It was ridiculous specially when we came back to the hotel and had such a hard time finding parking. There were so many cars parked in red zones. If you're going to charge for parking you should be guarantee a... More 

Helpful?
1 Thank Rita M
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you Rita M for sharing your review with us. Its through your eyes and feedback that allows us to determine our areas of opportunity and will relay your comments to our leadership team to address the parking situation and the few items you described for the room you occupied. We hope that despite of your recent experience, you will... More 

Ann Arbor, Michigan
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 4 weeks ago via mobile

The heat in my room blows air conditioning all night and there is no hot water in the hotel this morning. Plus the shuttle driver last night might be one of the rudest drivers I ever encountered. So there really isn't much else to say. I was cold all night and my shower will be the same. Only positive is... More 

Helpful?
1 Thank Juliet R
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you Juliet for sharing a review in regards to your most recent experience with us. It is understandable the issues you encountered are not a good reflection of our hotel or brand. We strive every day to deliver a great experience and are saddened we have failed as a team. We will address your concerns with our leadership team... More 

Nashville, Tennessee
1 review
Reviewed 4 weeks ago via mobile

I stayed one night at the holiday inn South San Francisco - it is literally right next to the airport and the rooms are nice, clean and up-to-date. The lobby is inviting & the people behind the desk could be a little bit more welcoming but other than that no complaints. Travel tip: if you are getting gas or refilling... More 

Helpful?
Thank mikekrinik
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you mikekrinik for taking the time to share your experience with us. We are pleased to know you enjoyed your accommodations and the convenience of our location. We look forward to welcoming you back in the near future! Warm Regards, JD Covarrubias - Operations Manager More 

Santa Clara
Level Contributor
3 reviews
Reviewed 28 October 2016 via mobile

Stayed overnight twice as this hotel was the most convient to my location. Plus I am a rewards member. Room and bathroom good, and restaurant is attached to hotel lobby. Nice to relax, gather my notes, and converse with my coworker in restaurant. Sports bar mostly, but easy to converse too. Near airport, with shuttle if needed.

Helpful?
Thank Kent S
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you Mr. Kent for such an amazing review! We are all pleased to read that we exceeded your expectations and enjoyed the convenience of our on-site restaurant. We look forward to impressing you again in the near future! Warm Regards JD Covarrubias - Operations Manager More 

Nigeria
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 October 2016

This is a hotel that is in need of serious rehab. The lifts are way too old, the walls are in need of a fresh coat of paint, especially in the hallways. My room was in a good state but I had to walk through so much disrepair to get to it. The highlight of my stay was the reception... More 

Helpful?
2 Thank KOYE O
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you Koye O for sharing your review with us! It's through your eyes and feedback that allows us to determine our areas of opportunity and will pass along your comments to the right team to ensure we are able to maintain ourselves to high standards when it comes to both our service and product. We are planning to renovate... More 

Santa Cruz, California
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 October 2016

We reserved a room (3 adults) as we were attending an event next door at the South San Francisco conference center which is right next door (a 1-minute walk). The staff members were pleasant. The room was clean. The bed was pretty comfortable. Includes free Wi-Fi. The hotel's restaurant, Houlian's, is very nice -- very good food and service. Parking... More 

Helpful?
Thank Beachwalker5
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank your Beachwalker5 for taking the time to share your review with us! We are happy to see you were pleased with both our service and accommodations. We look forward to seeing you again in the near future whether you are here on business again or for a quick getaway! Warm Regards, JD Covarrubias - Operations Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016 via mobile

Perfect overnight stay before flying, remodeled room was clean and spacious . Front desk friendly and attentive. Had happy hour at the restaurant, great food at a great value! Close to airport parking .

Helpful?
Thank Joetravellota
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you Joetravellota for sharing your great review with us! We are excited to hear you were pleased with your accommodations and our service. Having an on-site restaurant truly makes a difference in our guest's experience and look forward to impressing you again in the near future! Warm Regards, JD Covarrubias - Operations Manager More 

Dallas
Level Contributor
508 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 311 helpful votes
Reviewed 7 October 2016

This is an older well worn property that has had renovations. Definitely an older style. Employees were exceptional and I watched how they handled a large number of guests checking in and out and I was very impressed. Internet worked very well throughout the property. The restaurant on the property is better than average and there is an Ihop and... More 

Helpful?
Thank tangojohnDallas
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you for an amazing 5 star rating! Its because of the great reviews we read that keeps us all motivated to keep impressing our guests with both our service and product. We are pleased to see we succeeded in all areas from the restaurant, our front desk team, internet, and of course our location. We look forward to seeing... More 

Riga, Latvia
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 October 2016

It is just an excellent place for the stay if you are looking for the place which is close to San Francisco Airport. The rooms are perfectly clean, staff - polite and helpful. Really high standards! I recommend it for the stay close to SFO International Airport. It is really worth every dollar which we have spent!

Helpful?
Thank wegaland
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you wegaland for such an amazing review! These are the reviews that get us all excited and motivated to continue impressing our guests. We appreciate you took the time to share your experience and look forward to seeing you again in the near future! Warm Regards, JD Covarrubias - Operations Manager More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn San Francisco International Airport North is located in the birthplace of Biotech and ideally situated for travelers. It is adjacent to the South San Francisco Conference Center, just 1.5 Miles from the San Francisco International Airport, a short distance to DowntownSan Francisco, Less than 30 minutes from Silicon Valley, right off Highway 101, with easy access to Interstate 280 and 380. The hotel features 224 spacious rooms, a brand new lobby with marble floors, fireplace, and all accommodations are thoughtfully appointed with modern amenities such as Overnight Parking at $10.95 including tax, Free High Speed Internet Access,Free Airport Shuttle Service, and 24 Hour Fitness Room. Along with the South San Francisco Conference Center s 16,500 square feet of premium state-of-art Conference Facilities, we offer 6 additional rooms totaling 23,000 sq. Ft. Of Meeting Space. A friendly welcome awaits families and tourists at our hotel. We are located near many tourist attractions such as Fisherman s Wharf, Chinatown, Golden Gate Bridge, Harding Park Golf Course, SBC Park, home of the San Francisco Giants, Monster Park...Go 49ers!, Great America Amusement Park, and the Cow Palace. For business travelers, we are near Genentech, Amgen, Cell Genesys, and United Airlines Western Hub offices. ... more   less 

Additional Information about Holiday Inn San Francisco - Intl Airport

Address: 275 S Airport Blvd, South San Francisco, CA 94080-6703
Region: United States > California > South San Francisco
Price Range: $142 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Francisco - Intl Airport 3*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn San Francisco - Intl Airport Hotel South San Francisco
Holiday Inn San Francisco Airport
South San Francisco Holiday Inn
Holiday Inn South San Francisco
Hotel Style:
#4 Green Hotel in South San Francisco
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here”
 of 5 bubbles planestrainsandaut2s, 13 Aug 2016 | Read review
“if possible skip this hotel”
 of 5 bubbles jay19772015, 10 Aug 2016 | Read review
“Do not order room service food from the Hotel. It was the second worst hamburger I ever ate.”
 of 5 bubbles abrahamb2014, 21 Apr 2016 | Read review
“All rooms are noisy due to old construction and multiple nearby highways.”
 of 5 bubbles tazman1099, 9 Mar 2016 | Read review
“A bit difficult to fine from the airport but a snap to head back to the rental agency for an early drop off.”
 of 5 bubbles 364daveh, 23 Dec 2015 | Read review
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