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Hilton Garden Inn San Francisco Airport North

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836 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn San Francisco Airport North
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Showing 762: English reviews
wilmington, United States
Reviewed 19 November 2015

I visit the bay area fairly regularly and it is always a challenge to balance quality, convenience of location and cost. This hotel was very convenient and the quality of the rooms and service both in terms of breakfast and room service was very good.

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Helpful?
Thank David J
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for reviewing your recent stay with us David! We are happy to hear you enjoyed your time as our guest and found our location convenient.

California
Reviewed 17 November 2015

I have been staying now in this hotel for the 3rd time. The 3 different rooms I have stayed in were clean, standard equipped, functional. The TV is good and the internet is actually very good. The lobby is modern and a good place to relax, meet and socialize. The breakfast is better than most area hotels as they will...

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Helpful?
Thank lukcan
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for reviewing your recent stay with us. We are always happy to hear from our loyal guests. The guest rooms are actually scheduled for renovation in early 2016. We hope to see you again when your travels bring you back to the Bay Area.

centerville, california
Reviewed 17 November 2015

Outstanding hotel, clean, quiet, etc!! will stay there again. But having stayed in other Hilton Garden Hotels all are not equal. Great location, the older hotels that Hilton has taken over such as Double Tree tend to be more rundown.

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Helpful?
Thank Spearman33
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

We are happy to hear you had an outstanding stay with us and found the hotel clean and quiet!

Northport, New York
Reviewed 14 November 2015

This hotel provides the basic necessities for a comfortable stay; a clean room and a good bed. The hotel is located in a business area a short distance north of San Francisco airport. It is quick and easy to get to. The staff is friendly an efficient. The king bed was a delight to sleep in. The bathroom was well...

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Helpful?
Thank Michelin-Star-55
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for reviewing your recent stay with us! We are happy to learn you were comfortable while our guest and found our location convenient to the airport. We hope to see you again when your travels bring you back to the Bay Area.

Reviewed 11 November 2015

Very friendly and helpful staff. Clean and QUIET rooms. I requested a crib for my 9 month old son and they actually delivered it to our room which was a nice surprise. Other Hotels just hand it over to you expecting you to drag it with your luggage, baby, diaper bag, stroller, etc. Made my job as mom so much...

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Helpful?
Thank 466atlantal
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for commenting on your recent stay! We are happy to hear you appreciated the staff service and enjoyed your time as our guest.

australia
Reviewed 30 October 2015

We arrived quite late after a long flight from Australia. The room had a musty smell. The shower was tepid and not what you wanted after nearly a full day of travel. Thinking it was late and that was why the shower was cold had another go in the morning ...still cold. The breakfast was great and the shuttle service...

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Helpful?
Thank gghorse
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for sharing your comments regarding your recent stay with us. We are sorry to learn you were inconvenienced by a hot water issue. Please accept our apologies for any discomfort you experienced while our guest.

Greenwood, United States
Reviewed 30 October 2015

The Hilton promise is apparently empty. The air conditioning in the room was so loud that it was impossible to sleep so I had to turn it off. The front desk informed me all the rooms were as loud. The sink was stopped up so I had to space out washing my hands, washing my face, and brushing my teeth....

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Helpful?
Thank Diane M
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for reviewing your recent stay with us. I am sorry to learn the staff didn't compensate you for the inconvenience caused by the situation with the sink and air conditioner. We hate to see our guests leave unhappy and appreciate your candid comments.

Clifton, New Jersey
Reviewed 28 October 2015 via mobile

We stayed at the HGI to catch an early flight at SFO. Prior to that I stayed at another HGI in Fresno and I must say the staff in this hotel where great and friendly. The hotel room was very clean and smelled very fresh. The beds were very comfortable, I would definitely stay here again. And to not to...

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Helpful?
Thank InesDeJesus
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for reviewing your recent experience as our guest. We are happy to hear you found the staff friendly and your room clean. Hopefully we will see you again when your travels bring you back to the Bay Area.

Los Angeles, California
Reviewed 26 October 2015

I've spent 36 nights here this year, hosting business meetings over 4 days, and typically spend at least 12 nights a year here. We've been holding such meetings at this property since 2010, so that should give you some indication of what we think of the hotel and its employees. There is low turnover of the staff (as opposed to...

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Helpful?
Thank BJBrew
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

We are always happy to hear from our loyal guests! We value your well rounded feedback. The staff certainly appreciates knowing that their efforts have made a positive impact in your stay and you describe them as the "real strength of the hotel". Truth be told the staff is the heart of the hotel.

La Mirada, United States
Reviewed 26 October 2015

I enjoyed our stay here. They always had fresh water and fruit out complimentary which was awesome. Staff was very friendly. I wish they had better dinner options for kids, however the food was okay. The location was great because we did not want to be in the city, so we were just distant enough to have some quiet time....

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Helpful?
Thank Jennifer B
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for reviewing your recent stay with us Jennifer! We are happy to hear you found our location convenient and your family was comfortable during your time as our guests.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
The Hilton Garden Inn San Francisco Airport North is conveniently located off highway 101, just two miles from San Francisco International Airport (SFO), and provides easy access north to San Francisco and south to Silicon Valley. Travelers appreciate the complimentary shuttle service to SFO airport, and the nearby BART and CalTrain stations that connect you to the area's top destinations including AT&T Park, the Cow Palace, and Candlestick Park. This hotel provides the service and amenities to make it one of the top San Francisco Airport hotels by offering renovated guest rooms with free WiFi, Hilton's signature Garden Sleep System(R) bedding, flat-screen HD TVs, and in-room microwaves and mini-fridges. Guests also appreciate the onsite restaurant, the Great American Grille, which serves up a delicious combination of American favorites for breakfast and dinner. The brand new meeting rooms also offer the perfect place to conduct your next San Francisco business meeting, and provide flexible meeting space with complimentary WiFi, state-of-the-art A/V equipment, and a maximum capacity of 100 people. Choose the newly-renovated Hilton Garden Inn San Francisco Airport North, and enjoy the terrific location with modern amenities. ... more   less 

Additional Information about Hilton Garden Inn San Francisco Airport North

Address: 670 Gateway Blvd, South San Francisco, CA 94080-7014
Region: United States > California > South San Francisco
Price Range: $154 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Francisco Airport North 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hilton Garden Hotel South San Francisco
Hilton South San Francisco
South San Francisco Hilton
Hotel Style:
#1 Green Hotel in South San Francisco
#2 Romantic Hotel in South San Francisco
#4 Family Hotel in South San Francisco
#4 Business Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn San Francisco Airport North staff and other travellers.
17 questions
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Questions? Get answers from Hilton Garden Inn San Francisco Airport North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, clean room, AC/HEAT- no bother to sound.”
 of 5 bubbles RECENTSTAY1014, 29 Nov 2016 | Read review
“Would not stay here until they solve management and staff issues.”
 of 5 bubbles 6530bx4, 26 Nov 2016 | Read review
“Quiet room, well lit outdoor”
 of 5 bubbles dadia736, 25 Nov 2016 | Read review
“No bad rooms so far...”
 of 5 bubbles CharlesC918, 5 Nov 2016 | Read review
“Look at the hotel map before making a room choice.”
 of 5 bubbles StaciJ2, 24 Oct 2016 | Read review
5 of 5
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