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All reviews march lane front desk living area five star rating fitness center was adequate bath suite pull out sofa basketball court full kitchen waffles lots of fresh fruit waffle maker hot items c unit an extended stay room was spacious and clean numerous restaurants
We were in Stockton to attend a function and decided to stay overnight here. Check-in was quick. I confirmed my check-in online, so when we arrived late night, our card keys and room assignment were already ready. The mini-suite was clean, the bed comfortable and...More
Response from iharness, General Manager at Residence Inn StocktonResponded 3 weeks ago
Thank you Pi_Beach for sharing your experience. We are glad to hear you enjoyed your say and suite was clean and comfortable. We look forward to seeing you again when you return to the area.
Comfortable. Good beds. Nice bathrooms. Suite hotel. If you are lucky, you will check in with MELANIE HAROLD. She is an excellent first impression and highly impressive person. From there, look for CLAUDIA in housekeeping. Great staff. Nice evening reception. Highly recommendedMore
Thank Jim A
Response from iharness, General Manager at Residence Inn StocktonResponded 4 weeks ago
Thank you so much for the great review! I am glad to hear that all was comfortable and our team was able to impress you. I will make sure to share your feedback with the entire team. We look forward to seeing you...More
The room and lobby are clean. This hotel was 12-14 years old, but the room, lobby, carpet and bathroom were clean and in perfect condition. It is definitely renovated. We had a suite with queen size bed, where microwave, utensils and kitchen were available. Refrigerator...More
Thank Joseph T
Response from iharness, General Manager at Residence Inn StocktonResponded May 29, 2018
Dear Joseph T,
Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.
Stayed here for a youth hockey tournament. We parked our truck behind the property and the next morning it sounded like a dragster. Some Stockton thug had gone under our truck and stolen the catalytic converter. $3500 and a week later, we had the truck...More
Thank Peter M
Response from Melanie H, Manager at Residence Inn StocktonResponded April 11, 2018
We would like to apologize for the inconveniences you experienced during your stay with us from the problems you faced with your vehicle to your room not being serviced. We understand you were staying with us for a youth hockey tournament and to...More
I stayed here on business for 4 nights. I am a loyal Marriott person, but my business partner, who is not, was upgraded to a 2 bed, 2 bath suite without asking. On the second day, I opened my dishwasher and a cockroach ran out....More
Response from Melanie H, Manager at Residence Inn StocktonResponded March 17, 2018
We are so sorry to hear your stay with us was not an exceptional one. Please accept our sincerest apologies for the inconveniences you experienced during your stay with us. We will share your feedback with the appropriate hotel team to ensure these...More