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BEST WESTERN PLUS Heritage Inn

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553 Reviews from our TripAdvisor Community

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Showing 545: English reviews
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Santa Barbara
Reviewed 2 days ago NEW

This hotel has a great staff. They are friendly and helpful. The hotel itself however is a nightmare. The floors were filthy. The train is so close to the hotel sleep was impossible. The bed sagged in the middle. The air-conditioning/heating was so loud I didn't want to have it on. Nevertheless, the room was so cold and the blankets...

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Helpful?
Thank Kelly A
Ferndale, California
Reviewed 6 days ago NEW

The hotel rooms are nice staff honist & caring, there was food left in the fridge, I was woke up early by landscape crew hedging right outside my room. Breakfast on site but hotel guests still have to pay for food. Room was nice & clean bed great, grounds were pleasant. I am a BW Dimond member & given water...

Review collected in partnership with Best Western
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Helpful?
Thank B E
Tacoma, Washington
Reviewed 1 week ago via mobile

We always stay here when in town. It is a bit off the freeway but a nice landscaped BW. Has a pool and hot tub outside too. The rooms are clean and beds comfy too. They are renovating lobby and bar but it's still welcoming. They have a temp bar set up in kitchen area and we got our free...

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Helpful?
Thank Rene D
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you so much for giving us one of the kindest and informative reviews online. Everything you mentioned, from the clean rooms to the full breakfast, are all carefully considered when trying to provide the best possible stay in Stockton. We try to add those extra amenities to the property and accommodate those traveling with pets and service animals. I'd...

North Vancouver
Reviewed 1 week ago via mobile

We like this hotel as it is a little away from the main traffic and has a large variety of rooms. We wanted a room which had two sections so that each of us could sleep quietly in their own space. They did not have a two room for rent but we managed to get one where there was a...

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Helpful?
Thank Pacobeau1
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you for kindly reviewing our hotel. Aside from the peace of being not right next to the freeway, we are also located just two blocks from one of the best shopping and dining centers in town. Regarding your room type, please feel free to call ahead and ask our front desk staff what they can recommend to best accommodate...

Long Beach, United States
Reviewed 4 weeks ago

This hotel is not located in one of the best cities in California but it definitely goes above and beyond to create a hospitable environment for all guests. The hot breakfast buffet is great with items ranging from sausage and potatoes to the typical continental items. The staff is also very welcoming and will do anything to make sure your...

Review collected in partnership with Best Western
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Helpful?
Thank V4213GTdennist
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

I appreciate your kind words regarding our hotel. Every staff member we have is motivated to provide a 5-star stay. I'm happy to hear that you were able to enjoy our complimentary breakfast as well. Thank you again for the glowing review!

Arizona
Reviewed 4 weeks ago

-All staff we encountered were very friendly, helpful, and seemed to enjoy their job. -We reallllly appreciated the nice touches when checking into the room. The toilet paper end was folding into a fan, the towels were creative folded and hanging neatly on the rack, neatly arranged amenities on bath sink, extra coffee/tea packets, a nicely written "Welcome" written on...

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Helpful?
Thank 24trvls
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

I was lucky enough to help you during check out and I'm thrilled you took the time to write about your experience. These types of reviews go a long way in helping travelers make their final decision in where to stay in town. Please come back any time and I would be happy to provide another great stay. Thank you...

Vancouver, Canada
Reviewed 4 weeks ago

Spacious comfortable clean room in a good location. The complementary buffet breakfast has excellent quality items - much better than most hotels of similar ratings. The lobby entrance was being renovated but did not detract from our stay. Stockton is a way point on our Snowbird journey to and from the desert and we will stay here each time.

Review collected in partnership with Best Western
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Helpful?
Thank 198rexm
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you for your review. I'm glad to hear that the current renovations didn't negatively impact your stay. We would be happy to see you on a return trip with our completed lobby for you to enjoy!

Broken Arrow, Oklahoma
Reviewed 4 weeks ago

The front desk staff and breakfast staff is wonderful here. They are very helpful and accommodating. They are doing renovations in the front lobby. Hopefully they are updating the rest of the hotel as the carpets throughout the hotel are old, slightly smelly and are patched in some areas. The beds, however are very comfortable, rooms clean, nice large whirlpool,...

Review collected in partnership with Best Western
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Helpful?
Thank cadream2
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you for taking the time to review your stay! We do try to be as helpful as possible. And, yes, we do have plans for total renovation once the lobby is done. Hopefully you can return to enjoy the finished product. Thanks again!

Albany, New York
Reviewed 4 weeks ago

Only one waffle maker had people waiting. Only one bath towel in our room when we had three guests. Not enough blankets, was cold. Good safe and convenient location. Near to Delta College, UOP, shopping areas.

Review collected in partnership with Best Western
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Helpful?
Thank Elizabeth D
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

I appreciate your helpful review of our property. I've relayed the review to our general manager as well as the breakfast manager to make sure your needs are being met from in-room amenities to a complete breakfast. Please come back in the future so we can provide a superior stay. Thank you!

Reviewed 18 January 2017

I have stayed in various places around the city because I come in usually on the weekends for work. I have stayed at this hotel on two occasions and I intend to stay again. Great customer service and clean. Good quality for breakfast, larger than most menu. December 24 and 25, we had room 371-C, we requested a hairdryer and...

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Helpful?
Thank Angelina G
ThomasHuerta, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you for giving us such a kind and honest review. I do personally remember being able to respond to your needs on your stay and I'm happy to hear that you were able to enjoy the rest of the night peacefully. Also, thank you for the note about the water draining for your room- it has been forwarded directly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Closest Hotel to UOP, Delta College, Restaurants and the malls are just two blocks away. Full Service Hotel, with 203 Rooms, including 7 Suites, Pool and Spa, Business Center, Fitness Center, Restaurant and the Fireside Lounge, Rooms with Iron/ironing board, Coffee Maker, Refrigerator, Microwave, Wireless Internet available everywhere, Flat Screen TV's, Banquet and Meeting Facilities, 24 hrs. Front Desk. ... more   less 

Additional Information about BEST WESTERN PLUS Heritage Inn

Address: 111 E. March Ln, Stockton, CA 95207
Region: United States > California > Stockton
Price Range: $115 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Heritage Inn 3*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with HostelWorld, Booking.com, JackRabbit Systems, HotelsforEveryone, Orbitz, Priceline, Best Western and Hotels.com so you can book your BEST WESTERN PLUS Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Heritage Hotel Stockton
Holiday Inn Stockton
Stockton Holiday Inn
Hotel Style:
#1 Best Value Hotel in Stockton
#6 Business Hotel in Stockton
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Heritage Inn staff and other travellers.
2 questions
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Honolulu, Hawaii
2 days ago

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Questions? Get answers from BEST WESTERN PLUS Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far away from the train as possible”
 of 5 bubbles kellya887, 24 Feb 2017 | Read review
“Interior room (patio/pool view). Exterior have windows looking out to parking lot. Lower floor opens to the patio/pool.”
  • Towels/Amenities neatly arranged.
  • Folded into cute little fan
  • Queens beds are more the size of doubles, but VERY comfy.
  • Welcome note.
 of 5 bubbles 24trvls, 27 Jan 2017 | Read review
“Room 371-C at the end of the hall, but very quiet. Maybe I should keep this secret for myself!”
 of 5 bubbles 724angelinag, 18 Jan 2017 | Read review
“Avoid Building B”
 of 5 bubbles travellerJ7581QS, 9 Nov 2016 | Read review
“A nice handicap equiped room was available onrequest.”
 of 5 bubbles 345charlesv, 28 Oct 2016 | Read review
5 of 5