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Extended Stay America - San Jose - Sunnyvale

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91 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Reviewed 1 week ago

The first room given us was not cleaned and had dirty stains on carpet. When we returned in the evening there was big water leak from AC and carpet was soaking. We were given another room. Next day evening when we returned to 2nd room, there was water leak from ceiling and bathroom was filled with water. We are now...

Thank Raum P
The Woodlands, Texas
Reviewed 17 November 2016 via mobile

I walked in and this is 1 PM local; early check in not available and room wasn't ready at all. It also took a good 2 minutes for someone to come to the front desk to tell me this. When I get to my room the bed had a jumping flea I had to kill. The soaps and shampoo are...

Thank Denny_C1
Reviewed 14 November 2016

It's like a "Residence Inn" - if everything is 20% worse. The fridge is smaller and noisier. The sound insulation is worse. They only change linens every 8 days. The internet is slow. The staff is slow and not very pleasant. The kitchen has no cutlery. It's _ok_, but just generally pretty meh. And nothing at all to walk to....

Thank ken f
Reviewed 13 September 2016 via mobile

we went to stay for 1 night.rude staff will welcome u😏.room size was small.stairs were dirty.Its not stroller friendly.breakfast was not even breakfast just cofee with very few stuff on reception.no place to sit

1Thank Tayyaba A
Reviewed 29 August 2016

The bed was disgusting. The service at front desk was terrible. I could hear the employees chatting in the room behind the lobby, took them about 15 mins to come out to the desk to check me in, and when he came out, I said "Hi. I just need to check into my room." and he let out a huge...

3Thank Greg M
Bengaluru, India
Reviewed 21 August 2016

I accompanied my husband on his business visit and detest our stay completely. I guess this is a 2* basic budget hotel and cant expect much. Rooms are dated and curtains were broken but their staff is responsive. Fixed it quick. No housekeeping even once during the stay..irrespective of the duration. If you are lone traveller, on a corporate visit,...

1Thank ranj k
Riga, Latvia
Reviewed 17 August 2016 via mobile

The place was clean, silent, everything in places. We were really happy to find that the room had a small kitchen where you could prepare your own meal. The breakfast are really basic. Anyway, the price was good. Really recommend that place for the short stay!

Thank wegaland
Manager_11525, Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review

I appreciate you taking the time to write a review of your experience with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I'm glad you found your room and accommodations suitable. If you have any additional feedback, please reach out to me at suv@extendedstay.com. We hope that you will give...

Los Altos, California
Reviewed 13 August 2016 via mobile

My husband and I arrived last Monday evening, very weary and ready for a comfortable night's rest. As we got out of our car, he noticed something metallic near the tire, then we saw the parking lot was strewn with nails and screws. Approaching our room we then saw a notice taped to the door stating that the A/C units...

4Thank Melanie J
Reviewed 25 July 2016

The worst hotel I have ever stayed !!!! No house keeping. Breakfast can't be simpler. The room is not so clean........ More important, there is ethic issue. I forget my iPad in the room which I stayed for 3 nights and noticed that on my way to airport. I asked my friend to go to Hotel to pick it up,...

1Thank Annabelle W
Manager_11525, Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry that you lost your iPad, however we did not find your iPad on the first day or any other day after that. Thank you very much for providing us with your feedback. If you have any additional feedback,...

Boise, Idaho
Reviewed 19 July 2016

I really enjoyed the nice walk and closeness of Baylands park, Remember, this is an extended stay hotel, and their isn't maid service every day. However, the staff was very friendly, accommodating and the room was quiet and I felt very comfortable their. I have changed my plans to stay there again.

1Thank 1travelinman2016
Manager_11525, Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review

We appreciate you taking the time to write a review about your stay with us. I'm glad to see our location near the park was beneficial for you and that our staff provided excellent customer service. Thank you again for your review, and we can't wait to accommodate you again.

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - San Jose - Sunnyvale

Address: 1255 Orleans Drive, Sunnyvale, CA 94089 (Formerly Homestead Sunnyvale)
Region: United States > California > Sunnyvale
Price Range: $135 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Jose - Sunnyvale 2.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Homestead Sunnyvale Hotel Sunnyvale
Extended Stay America Sunnyvale
Homestead Hotel Sunnyvale
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - San Jose - Sunnyvale staff and other travellers.
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Questions? Get answers from Extended Stay America - San Jose - Sunnyvale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, away from highway and other people”
 of 5 bubbles RockingTravelQueen, 7 Jul 2016 | Read review
“If you have a better choice, take it...this place is for a quick night over.”
 of 5 bubbles 389DavidJ389, 3 Apr 2016 | Read review
“its not worth of more then $100/day. Please cross verify the price. You get apple and coffee in breakfast.”
 of 5 bubbles amitkumarcn, 8 Sep 2015 | Read review
“I had a room on the south side and I have no complaints. Fantastic amenities, very quiet, great wifi and parking. Kind staff.”
 of 5 bubbles 200krystalm, 18 Aug 2015 | Read review
“Corner and away from freeway.”
 of 5 bubbles I9579LXgaryr, 1 Aug 2015 | Read review
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