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The Grand Hotel

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The Grand Hotel
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677 Reviews from our TripAdvisor Community

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Showing 665: English reviews
__tucson__
Reviewed 3 days ago NEW

Lovely hotel with beautiful landscaping. Room had comfortable bed and good hot breakfast. Would stay again. Staff was friendly and they are pet friendly. There was no hot water a couple of times during the week but it was fixed and manager offered one night free stay to make up for the issue.

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Helpful?
Thank F4397ZKnancyc
Espoo
Reviewed 4 days ago NEW

Great place! Clean room and helpful & friendly staff! Breakfast average (Omelet bar a big plus)! Good Location to commute Silicon Valley big companies or events. Also relatively close to CalTrain. No gym, but they offer access to nearby gyms. Swimming pool and tub available to help you relax

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Helpful?
Thank Tuomas P
Kolding, Denmark
Reviewed 5 days ago NEW

Thank you so much for a fantastic week at the Grand Hotel. It was a first experience in the States for my husband and I and we are more than satisfied and happy for our stay. Everything was just perfect. The staff was very friendly and helpful. The General Manager made sure that we had everything we needed at all...

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Helpful?
Thank kerestherec
____
Reviewed 6 days ago NEW

Won't be staying again, website that I booked with didn't say anything about a 200.00 deposit, I voiced it with them but then they only did a 100.00 deposit that took almost a week to put back in my account.

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Thank juliesT1082EU
Weston, Florida
Reviewed 6 days ago NEW

We stay here often as so convenient to everything & family. Great breakfast but need more tables. Staff friendly and helpful. Looking forward to Villas being renovated & brighter! We will be back as always

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Helpful?
Thank PaulineinFlorida
Vancouver, Washington
Reviewed 1 week ago

Nicely furnished hotel. Hotel has large bedrooms bathrooms with two sinks, shower and separate tubs. The hotel offers a nice breakfast with a fresh fruit selection (pineapple, and various melons) and made to order omelets.

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Helpful?
Thank Heather B
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Seattle, Washington
Reviewed 1 week ago

The Grand is a lovely hotel. Rooms were clean and comfortable. We found the breakfast to be slightly under-staffed, running out of coffee and some food items for extended periods. Overall, it was a great value for the area.

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Helpful?
Thank LaShon C
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, Our Chef was notified. We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Fort Bragg, California
Reviewed 1 week ago

We enjoyed our stay at the Grand. We normally stay at the Wittle Motel just down the street which is far more downmarket but very convenient for Murphy Street bars and restaurants. The Grand was actually cheaper on Booking.com and included breakfast. It is slightly further from Murphy Street but certainly not far enough to be a deal breaker. The...

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Helpful?
Thank fredfr12
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for the feedback and suggestions! We look forward to welcoming you back at The Grand Hotel. Kind regards, Claudio Bono General Manager

Boston
Reviewed 1 week ago

This was our second visit. We selected this hotel due to the proximity to friends in the area. Everything was fabulous! The service, the beds are comfy and continental breakfast and happy hour were included! The staff was friendly and accommodating! Can wait for next trip!

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Helpful?
Thank jojo4199
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Carlsbad
Reviewed 1 week ago

Heater didn't work. Hot water shower pressure was nil. Equaled cold showers. Employee came to unclog toilet (our fault) but left without telling us and didn't help us out by getting us new towels as we used ours to clean up mess. Then on the last morning an employee showed up at our door and just stood there. I guess...

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Helpful?
Thank Onewithnohair
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your review. At The Grand Hotel, we strive to provide the best customer service and in this case, we seemed to have failed. We truly apologize for any inconvenience caused. We would be happy to get in contact with you. Please feel free to email us directly at Cbono@cghotelgroup.com. Kind regards, Claudio Bono General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities

Additional Information about The Grand Hotel

Address: 865 W El Camino Real, Sunnyvale, CA 94087-1154
Region: United States > California > Sunnyvale
Price Range: $150 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Grand Hotel Sunnyvale
Hotel Style:
#9 Business Hotel in Sunnyvale
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel staff and other travellers.
1 question
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Leicester, United Kingdom
over a year ago

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Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seemed very nice throughout.”
 of 5 bubbles amazocon77, 2 Nov 2016 | Read review
“First floor had the rooms that were recently re-done.”
 of 5 bubbles RaraMaddie, 26 Oct 2016 | Read review
“Stay in main hotel, not villas”
 of 5 bubbles KevinBuildsWireless, 21 Sep 2016 | Read review
“less expensive on a Sat night.”
 of 5 bubbles roxanneg185, 11 Sep 2016 | Read review
“The king suite was very nice!”
 of 5 bubbles tennisb16, 14 Aug 2016 | Read review
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