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Extended Stay America - Los Angeles - Torrance - Del Amo Circle

113 reviews
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Traveller (25)
Room & Suite (19)
Dining (3)
Overview
  • Excellent18%
  • Very good23%
  • Average20%
  • Poor18%
  • Terrible21%
Travellers talk about
“house keeping”(4 reviews)
“oats”(2 reviews)
“internet speed”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Rooms
Mar. 6Mar. 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (113)Write a Review
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Reviewed 2 October 2017

What a great place to stay. The employees were very friendly and helpful in my stay. Loved that I could get a smoking room so I didn't have to go outside. Especially when I had some time in my room and had to get some...More

Review collected in partnership with this hotel
Thank greenwave19
Response from 00esa, Manager at Extended Stay America - Los Angeles - Torrance - Del Amo CircleResponded 3 October 2017

Thank you for sharing your wonderful experience at Extended Stay America. We are thrilled to see you loved the service provided by our courteous associates and were impressed with all that we offer. It was a pleasure hosting you, and we look forward to your...More

Reviewed 22 September 2017

You'll be OK here if you stay for less than a week or two at the most,. Any longer and you'll see why it is bare bones low end. Yes, you'll find over time that multiple repairs are needed for your room, but the real...More

Thank trippingusa2015
Response from 00esa, Manager at Extended Stay America - Los Angeles - Torrance - Del Amo CircleResponded 23 September 2017

I am very sorry we failed to deliver the exceptional stay you deserved. We're sorry you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments...More

Reviewed 2 September 2017 via mobile

I have traveled the world and I have never had a bad experience like I did when I stayed here. Dirty, awful customer service and corporate doesn't respond to complaints they just send you back to the hotel you complained about and ignore your emails...More

Thank Agentenaymorgan
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo CircleResponded 6 September 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 26 August 2017 via mobile

We selected this hotel due to its close proximity to our family....we would have been better off spending another $20/night and driving an additional 3 minutes. The "queen" bed is 4 inches less than a queen width -- we measured. No housekeeping for stays of...More

Thank Michael N
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo CircleResponded 27 August 2017

Michael, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appropriate teams to...More

Reviewed 16 August 2017

My family and I spent a nice time during our summer holiday and it was our second visit in this holiday. Everything is fine. It is safe, silent, close to many shopping places and quite comfortable. The car parking is easy, free and safe. The...More

Review collected in partnership with this hotel
Thank Aykutwi
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo CircleResponded 17 August 2017

Thank you for choosing to stay at Extended Stay America once again. It’s so nice to read our location was convenient for your needs and that our facilities and service were to your satisfaction. We value your business and look forward to welcoming you and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Meeting Rooms
Room amenities
Microwave
Details
Price range
US$115 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$115 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (25)
Room & Suite (19)
Dining (3)
Questions & Answers
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Wendell W
18 March 2016|
AnswerShow all 2 answers
Response from jeanneo243 | Reviewed this property |
As far as I know, the towels are changed only once a week or when a guest checks out if they stay less than a week. You can request fresh towels any time, though, at the front desk. There were 4 bath towels in my room when... More
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Sweetnao
17 November 2015|
Answer
Response from Sweetnao |
Myself and husband and 2 kids
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Votes
Room Tips
"Just go a floor up to avoid the ground floor mess."
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"If you've got a dog try to get a room on the first floor."
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"I don't understand the question."
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"The best rooms are the studio suites on the end facing East. Again, you're at their mercy!"
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