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Doubletree by Hilton Torrance - South Bay

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Doubletree by Hilton Torrance - South Bay
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743 Reviews from our TripAdvisor Community

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Showing 671: English reviews
Boston, Massachusetts
Reviewed 5 days ago NEW

Room is a good size, Staff goes out of their way to accommodate guests. The upper floors were undergoing renovation during my stay. I was put on the floor below, even though at emphasized I don't like changing rooms, was assured noise wouldn't start until 8...but folks were upstairs making noise at 7:30. Renovation is much needed, There were three...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank alm5150
Paducah, Kentucky
Reviewed 1 week ago via mobile

Stayed here 2 nights for business. First of all when I opened the door to the room, I just about crashed the mirrored closet door right behind the door. Then the 2nd morning the fire alarm went off in my room due to steam coming from the bathroom. The breakfast was average (thank goodness it was free) and has expired...

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Helpful?
Thank mlchan
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Mlchan, Thank you for your review. We sincerely apologize that your stay did not meet your expectations and appreciate your feedback for alerting us to the door; there is meant to be a door stopper to prevent this from happening. If you would be willing to provide us with the room number in a private message we would sincerely...

Liverpool, United Kingdom
Reviewed 1 week ago

We stayed here prior to a flight at LAX. Having stayed previously we knew what to expect. Yes the corridors are a little dated and some of the rooms could do with a lick of paint. BUT it is always a lovely stay. The staff are very friendly and welcoming. The bar staff are great and the breakfast is magnificent....

Review collected in partnership with DoubleTree by Hilton
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Thank Margaret C
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Margaret, Thank you so much for the review. We are glad to hear you are taking advantage of our prime location near LAX, the massive Del Amo Fashion Center, and our pristine local beaches. We are happy to be your preferred hotel in the area and hope to welcome you into our newly renovated rooms on a future stay....

Reviewed 1 week ago

Overall the hotel was what you would expect from a Hilton property. They were undergoing some sort of renovation so one elevator was out of service and dedicated solely to construction use. The bathroom counter was very small by today's standards with barely any room to put any toiletries. I assume this will be addressed in the renovation as the...

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Helpful?
Thank Corey S
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Corey, Thank you for your review. Thank you for being a Hilton HHonors member. We are glad to hear you were able to take advantage of our digital check-in and digital key services. We hope you will join us again once our renovation is complete. We are indeed addressing counter space and look forward to providing a larger more...

Washington DC, District of Columbia
Reviewed 1 week ago

Surface-renovated, old hotel with premium prices. Not a good value. Good staff, inferior facilities. I stayed in the "newly renovated" section, because other reviews warned of the old, in-renovated tower.

Review collected in partnership with DoubleTree by Hilton
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Thank John C
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hi John, We have just began our tower renovation as of December 2017; our newly renovated rooms are not yet available. The Courtyard Annex you stayed in will undergo renovation following the rooms in the tower and we tentatively expect everything to be completed sometime this summer. Please check back with us soon. We have some really great features and...

Carlisle, Pennsylvania
Reviewed 2 weeks ago

We stayed here during our trip to see the Rose Bowl. The facility was clean and the staff was very polite and helpful. A downside was it was quite a ways from the city. I've stayed at better Hilton facilities though and had I not had points to use up, I probably would've stayed elsewhere.

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Thank L P
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello L P, Thank you kindly for your review. We are happy to have been your home away from home during your trip to see watch the Rose Bowl. We are delighted to hear that our staff and service met your expectations. We are currently renovating and hope you will stay with us again in the future and experience our...

Columbus
Reviewed 2 weeks ago

Decided to stay at this hotel even though it is a good distance from Pasadena. The hotel was under construction and we received a very good Hilton Honors members points exchange. The Hotel is in a good area close to a mall. The hotel staff is very friendly and helpful and upgraded us to a larger room. Great stay and...

Review collected in partnership with DoubleTree by Hilton
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Thank Rd4ney
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Rd4ney, Thank you kindly for your review. We are always excited to welcome our Hilton HHonors members and happy that we were able to provide additional benefits to members of our loyalty program. We are glad to hear that you enjoyed the Del Amo Fashion Center and the local area. We appreciate your feedback and hope we will see...

Sacramento, United States
Reviewed 2 weeks ago

The shining aspect of my trip was the helpfulness of the staff. Letting me know that they were there to help me and to make sure that I had a comfortable stay. The staff were responsive through both phone conversation and text. Excellent room service as well. The location is prime; right across from the Del Amo mall. I recommend...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tadaok2017
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Tadaok2017, Thank you so much for your review. We are happy to hear that our staff was accommodating and made your stay memorable. Glad to know you took advantage of room service and enjoyed our prime location and the Del Amo Fashion Center. We appreciate the accolades and hope we will see you again soon! Warm Regards

Reviewed 2 weeks ago

I am a Diamond member and keep staying in many other Hilton Brand hotels. First time I took Double Tree and it was not at all met my expectation. The location was very convenient, hardly 5 miles from express way but the facility was not nice. I will never choose Double Tree.

Review collected in partnership with DoubleTree by Hilton
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Thank Reji C
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Reji C, Thank you for your review. We are glad to hear you enjoyed our convenient location. Sorry to hear that your stay did not meet your expectations. We usually do not receive this type of feedback. We will be following up with a private message simply requesting any additional information you would be willing to provide about your...

San Ramon, California
Reviewed 3 weeks ago

My husband and I enjoyed our stay at the Doubletree. Being from the area originally, we were familiar with the location and its proximity to the mall. The property was well maintained and the service we received was excellent. The pool facilities were very nice. The only downside was some of the noise we heard with our room facing the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Daniela G
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Daniela, Thank you for your review. We are glad to have been your home away from home in a familiar area. We apologize for the oversight regarding the early check in. We hope you will join us again soon after our renovation is complete to experience our newly upgraded rooms along with more of your favorite signature DoubleTree chocolate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Los Angeles South Bay, the DoubleTree by Hilton Torrance - South Bay is a full-service hotel situated between the city's own Restaurant Row, featuring a fine assortment of multi-cultural cuisines, and limitless shopping at The Del Amo Fashion Center, which is currently the 5th largest US shopping mall at more than 2.5 Million sq. Ft.Guests are welcomed with a warm signature DoubleTree chocolate chip cookie during check-in in the beautiful European style lobby, lavishly accented by two 250 gallon tropical fish tanks.This fully equipped DoubleTree offers a business center, a fitness center, an outdoor pool & whirlpool, an onsite restaurant, cafe, bar & lounge, and gift shop. Andre's Restaurant, the hotel's onsite restaurant, offers an award-winning brunch that captures rave reviews from guests and regular local patrons.With more than 16,000 sq. Ft. Of flexible meeting space and ballrooms, the catering and banquet staff are on-hand and ready to put on any type of event. Each elegant guestroom is furnished with 1 or 2 double-beds, a work-friendly desk, a 32-inch flat-screen television, and prepared with fresh signature towels and bedding for the luxurious mattresses provided for a perfect night's rest. Guests who upgrade to a suite can enjoy a complimentary breakfast and beautiful views of Torrance and the South Bay.•Complimentary parking•Complimentary WiFi in all guest rooms•16,000 sq. Ft. Of flexible meeting space with 2 penthouse-level ballrooms•Award-winning Sunday Brunch at Andre's Restaurant•Happy Hour in the Vintage Lounge daily from 4pm to 7pmVisit the beautiful Redondo Beach & Pier or Palos Verdes. Spend the day in the 'magic' of Disneyland(R) or Universal Studios(R). Practice your game on the Trump National Golf Course, watch a performance at the Torrance Cultural Arts Center, or catch a game at the StubHub Center. Attentive staff will be on-hand to answer inquiries and arrange guided tours. ... more   less 

Additional Information about Doubletree by Hilton Torrance - South Bay

Address: 21333 Hawthorne Blvd, Torrance, CA 90503
Region: United States > California > Torrance
Price Range: $185 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Torrance - South Bay 3.5*
Number of rooms: 371
Reservation Options:
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Also Known As:
Doubletree Hotel Torrance
Doubletree Torrance
Torrance Doubletree
Hotel Style:
#2 Family Hotel in Torrance
#4 Romantic Hotel in Torrance
#4 Business Hotel in Torrance
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms that end in 7 or 9 are the best.”
 of 5 bubbles 313RickM, 2 Dec 2016 | Read review
“High floor for best views.”
 of 5 bubbles DV1950, 14 Nov 2016 | Read review
“Great accessibility, right next to 405.”
 of 5 bubbles GroverS605, 9 Nov 2016 | Read review
“High and facing West”
 of 5 bubbles 905iana, 6 Nov 2016 | Read review
“Great family rooms.”
 of 5 bubbles MarieA28, 24 Feb 2016 | Read review
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