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Doubletree by Hilton Torrance - South Bay

21333 Hawthorne Blvd, Torrance, CA 90503
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Close 
  • Del Amo Fashion Center
    0.7 km
  • 3 star hotel
  • Free Wifi
Reviewed 25 May 2016
Wonderful staff!
Probably the nicest staff I've encountered anywhere - super... more
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744 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Torrance - South Bay
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Showing 672: English reviews
Las Vegas, Nevada
Reviewed 25 May 2016

A little expensive for the quality. Bed was uncomfortable, sink was dirty, and we only received decaf coffee packets, which took a long time to get fixed. The staff was nice, cookie was great, and check out was convenient though.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 102kacid
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello 102kacid, Thank you for your review. We apologize that you did not enjoy the SweetDreams bed and for not replenishing regular coffee in your room. We are glad you enjoyed the cookie and that your check out was convenient. Warm Regards

Wellesley, United States
Reviewed 25 May 2016

Probably the nicest staff I've encountered anywhere - super helpful and friendly. The hotel felt a little dated but was very comfortable and very clean. The pool area was small but nice and the breakfast was very good. I also appreciated the free parking!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lauren D
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Lauren, Thank you so much for your review and especially for the kind comments on our staff. We are glad you enjoyed breakfast and our free parking. We’ll be undergoing a renovation soon, so we hope we will see you back again to check out our new rooms in the near future. Warm Regards

Simi Valley, United States
Reviewed 25 May 2016

Wonderful experience this past three day weekend in Torrance, CA. Was in town for Torrance Armed Forces Parade. Hotel was situated close to dining, entertainment, shopping. Lounge was great, Steve was a great bartender/host. Hotel was in prime location. Will definitely stay again in the future.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Norman L
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Norman, Thank you so much for the review. We are happy to have been able to provide such an excellent stay and a location convenient to the City’s Armed Forces Day events and so many great restaurants and destinations. Thank you for visiting us in our bar and lounge. We are glad to hear Steve was able to make...

Walnut, California
Reviewed 25 May 2016

We booked with this hotel because it was close to the church and venue for my wedding. I had my friends and family book here as well and they all enjoyed their stay. Room was clean and roomy. Love the breakfast and brunch options.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank rowenat200
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Rownat200, Thank you for your review! We hope your stay was memorable and that the wedding was a blast. Glad you enjoyed our restaurant and hope you will join us again soon. Warm Regards

Philadelphia, Pennsylvania
Reviewed 23 May 2016

One of the best hotels. The staff is great and attentive to your traveling needs. I'm not happy when I can't get into the hotel. The hotel is clean, safe and centrally located to all of my business needs.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ed N
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Thank you so much for your review Ed, We appreciate your loyalty and the kind compliments on our staff and facilities. We are happy to have you as a regular guest and hope to see you again real soon. Warm DoubleTree Regards

Reviewed 23 May 2016

The absolute worst Hilton experience I have had and my suggestion is to avoid this hotel at all costs. The hotel staff was extremely rude and management was quick to avoid problems. Definitely not what I would expect from a Hilton branded property.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank iandV8425JA
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Torrance - South Bay, responded to this review

Dear iandV8425JA, We’re sorry we didn’t provide the high quality of services you deserve. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. We’ll be reaching out to you shortly to further assist. Thank you again for your feedback and we hope you’ll give us another opportunity to make...

London, United Kingdom
Reviewed 21 May 2016

I had a blood stained towel in the bathroom. When I called Housekeeping, they asked me if I'd like it to be replaced! I have never seen staff this untrained and disorganized. I can't treat this as a one-off incident! In general, there are no plug points in the room, that are within human reach to charge phones, laptops etc....

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Helpful?
1Thank AdiM86
Isidro-HiltonHelp, on behalf of the Doubletree by Hilton Torrance - South Bay at Doubletree by Hilton Torrance - South Bay, responded to this review

Dear AdiM86, Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms...

Vancouver, Washington
Reviewed 20 May 2016

I stay here every time I am in town. Hotel is very nice, staff is prompt and professional and its a convenient location! Beds are very comfortable, rooms are clean. Restaurant within of hotel is great.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 158nikkip
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello 158Nikkip, Thank you for your review and the 5-stars! We are so glad to be your preferred hotel and please to hear that you so enjoy the restaurant, staff and service. We look forward to seeing you again soon. Warm DoubleTree Regards!

Kirkland
Reviewed 18 May 2016

Outdated hotel, with a dolled up lobby to mask the poor condition of the hallways and interior areas. Front desk staff is too busy texting, while standing at the front desk, to even acknowledge your presence while passing through the lobby. For the rate they charge, I would expect a better property and demand better customer attentiveness.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Frederick D
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Frederick, Thank you for your feedback. We are sorry that you experienced a front desk agent texting. We actually have a very friendly staff. Apologies and Kind Regards

Santa Ana
Reviewed 18 May 2016

It was a good experience for my first time at doubletree by Hilton. I went during the weekend and they service was very helpful at the front desk even though I had some issues with my card but they were very understanding and accommodating.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 309kirstenv
Linda A, Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello 309kirstenv, Thanks for taking a moment to share your review on TripAdvisor. We are glad our front desk was able to help out with your card. Thank you for staying with the DoubleTree, join us again soon. Warm Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Los Angeles South Bay, the DoubleTree by Hilton Torrance - South Bay is a full-service hotel situated between the city's own Restaurant Row, featuring a fine assortment of multi-cultural cuisines, and limitless shopping at The Del Amo Fashion Center, which is currently the 5th largest US shopping mall at more than 2.5 Million sq. Ft.Guests are welcomed with a warm signature DoubleTree chocolate chip cookie during check-in in the beautiful European style lobby, lavishly accented by two 250 gallon tropical fish tanks.This fully equipped DoubleTree offers a business center, a fitness center, an outdoor pool & whirlpool, an onsite restaurant, cafe, bar & lounge, and gift shop. Andre's Restaurant, the hotel's onsite restaurant, offers an award-winning brunch that captures rave reviews from guests and regular local patrons.With more than 16,000 sq. Ft. Of flexible meeting space and ballrooms, the catering and banquet staff are on-hand and ready to put on any type of event. Each elegant guestroom is furnished with 1 or 2 double-beds, a work-friendly desk, a 32-inch flat-screen television, and prepared with fresh signature towels and bedding for the luxurious mattresses provided for a perfect night's rest. Guests who upgrade to a suite can enjoy a complimentary breakfast and beautiful views of Torrance and the South Bay.•Complimentary parking•Complimentary WiFi in all guest rooms•16,000 sq. Ft. Of flexible meeting space with 2 penthouse-level ballrooms•Award-winning Sunday Brunch at Andre's Restaurant•Happy Hour in the Vintage Lounge daily from 4pm to 7pmVisit the beautiful Redondo Beach & Pier or Palos Verdes. Spend the day in the 'magic' of Disneyland(R) or Universal Studios(R). Practice your game on the Trump National Golf Course, watch a performance at the Torrance Cultural Arts Center, or catch a game at the StubHub Center. Attentive staff will be on-hand to answer inquiries and arrange guided tours. ... more   less 

Additional Information about Doubletree by Hilton Torrance - South Bay

Address: 21333 Hawthorne Blvd, Torrance, CA 90503
Region: United States > California > Torrance
Price Range: $189 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Torrance - South Bay 3.5*
Number of rooms: 371
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Travelocity, Orbitz and Priceline so you can book your Doubletree by Hilton Torrance - South Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Torrance
Doubletree Torrance
Torrance Doubletree
Hotel Style:
#2 Family Hotel in Torrance
#4 Business Hotel in Torrance
#4 Romantic Hotel in Torrance
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms that end in 7 or 9 are the best.”
 of 5 bubbles 313RickM, 2 Dec 2016 | Read review
“High floor for best views.”
 of 5 bubbles DV1950, 14 Nov 2016 | Read review
“Great accessibility, right next to 405.”
 of 5 bubbles GroverS605, 9 Nov 2016 | Read review
“High and facing West”
 of 5 bubbles 905iana, 6 Nov 2016 | Read review
“Great family rooms.”
 of 5 bubbles MarieA28, 24 Feb 2016 | Read review
5 of 5