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Extended Stay America - Union City - Dyer St.

Booking.comUS$138*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Extended Stay America - Union City - Dyer St.
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92 Reviews from our TripAdvisor Community

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Showing 91: English reviews
San Diego, California
Reviewed 18 April 2016 via mobile

This place has mastered the art of screwing guest experience!!! Receptionist are not very accommodating. They will make you feel like you owe them a favor of by checking in this place. Try looking for some other decent place to stay if you don't want to ruin your trip.

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Helpful?
Thank IJN77
Auburn, Washington
Reviewed 31 March 2016

Stayed for 5 days in Feb, and checked out. Was to stay 90 days. The rooms are tiny and stink, the first room they put me in the Stove was completely torn apart.. the second, was not much better.. you have to request the basics for eating and cooking in your room and this is supposed to be a extended...

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Helpful?
Thank Anthony S
Visalia, California
Reviewed 21 March 2016

I stay at reasonably priced rooms that offer free parking, internet and breakfast. This isn't a bad place to stay, but breakfast was extremely meager. Coffee, pack of oatmeal, an orange, an apple and a muffin, is about the size of breakfast. I'm going to delete Extended Stay from the places where I'll be staying in the future. Never could...

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Helpful?
Thank L B
Reviewed 9 March 2016 via mobile

Poor: many VERY long hairs on the bed sheets / Fridge sounds like an aeroplane engine and never turns off, very loud / chair had many rather disturbing stains of a specific nature. Good: Clean bathroom and towels./ It's 8:25AM and housekeeping hasn't tried to open the door yet.

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Helpful?
Thank DarrenKyle
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will retrain our housekeeping staff and will make sure we are implementing deep cleaning and preventative maintenance procedures. Our team is committed to satisfying our...

Flagstaff, Arizona
Reviewed 27 February 2016

Visiting my husband's business associate in Union City we were glad to have easy access to bus/BART stations for our trips into San Francisco, Oakland and Berkeley. Our King bed room was fresh and comfortable, kitchenette convenient, we picked up our own groceries at walk-to grocery store in the adjacent mall. Staff was always friendly and helpful, and we were...

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Helpful?
Thank TravelersintheWorld
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you so much for posting a review of our property. It’s great to read that we were able to accommodate your needs with our convenient location and amenities! I’m so proud of our staff for providing you with exceptional customer service. Thank you again for your kind words. The staff and I would love to provide you with another...

Sarnia, Canada
Reviewed 23 February 2016

The Extended Stay America Hotel in Union City, California is part of a large chain of hotel for guests staying longer than the ordinary stay in a hotel. This Hotel in Union city is in the Union Landing Mall and shopping for groceries is quite convenient. There are various dining venues available close to the hotel. It is a four...

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Helpful?
Thank Rey M
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. Still, I am glad to read that we were able to accommodate your needs with a satisfactory stay overall. Once more, thank you for posting your review. We look forward to having you visit with...

Dallas, Texas
Reviewed 30 January 2016

First of all the room type was purchased as King non-smoking. When I got there they had me in a Queen smoking. What? Room was "moved" to a Queen non-smoking. When I got in the room it stunk of cigarette smoke. It was blatantly obvious that this was a smoker's paradise. The window sill and window sash was full of...

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Helpful?
Thank Allenman63
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for the feedback about your stay at our hotel. Please accept our most sincere apologies for all the inconveniences you encountered during your recent stay with us. Our goal is to always provide a home away from home experience to all of our guests and we are deeply sorry we failed in that mission. To prevent this from...

Jackson, Wyoming
Reviewed 10 December 2015

I've stayed at the Extended Stay America on two separate occasions, and had pretty much the same experience both times. The hotel is in a large shopping complex with easy walking distance to numerous chain restaurants, groceries, movie theatres, and other shopping. The hotel is set far enough from the main streets that I did not notice any traffic noise,...

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Helpful?
Thank RangeviewRay
Reviewed 29 November 2015

I was promised an invoice upon check out. But the counter staff couldn't do one that morning. I emailed and emailed again and again, and they kept sending back invoices with my wrong company details. How hard is it to copy and paste text? Besides that, the hotel is what I expected. Very very basic, budget option.

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Helpful?
Thank Kal K
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for taking your time to reach out to us. I sincerely apologize for the issues you experienced upon check-out. In response to your feedback, I will work with our front desk staff and review our check-out procedures to ensure your experience is not repeated. Thank you very much for bringing this to our attention. Please contact me, at...

Reviewed 15 October 2015

I will tell you why the title is appropriate: > The door did not lock well. It was a security issue. We even had to put a table to block the door. > room and hallway were reeking with cigarette smell. We had stayed there for one night with a toddler whose allergic to smoke. Front desk did not advise...

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Helpful?
Thank PV R
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Union City - Dyer St.

Address: 31950 Dyer St., Union City, CA 94587
Region: United States > California > Union City
Price Range: $159 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Union City - Dyer St. 2.5*
Number of rooms: 121
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Also Known As:
Extended Stay Union City
Union City Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Union City - Dyer St. staff and other travellers.
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Questions? Get answers from Extended Stay America - Union City - Dyer St. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the higher floor level is inundated with smoke smell”
dixiefran, 16 Aug 2016 | Read review
“Very good accessibility in bay area of CA”
455sujank, 16 Jul 2016 | Read review
“Go elsewhere!”
FlCaliGirl, 27 Jun 2016 | Read review
“Avoid room 413 at all cost....”
O8006ZVpaolor, 15 Oct 2015 | Read review
“First Floor / top level is best / quiet and have more sun light”
217ms, 21 Sep 2015 | Read review
5 of 5
Booking.com
US$138* /night
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TripAdvisorUS$138
ExtendedStayUS$138
PricelineUS$138
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Prices are for 1 room, 2 adults
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