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Crowne Plaza Silicon Valley North/Union City

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Crowne Plaza Silicon Valley North\/Union City
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179 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Los Angeles, California
Reviewed 1 week ago

Good price for thanksgiving weekend, so we made a reservation here. Check in at lobby but you have to come out of there to go to another building for your room. Room was OK, appears to be recently renovated, does smell a little bit though. One of the two keys I was given didn't work, but I didn't remember which....

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Helpful?
Thank Jason Z
Jakarta
Reviewed 2 weeks ago

I stayed here only one night, but i found the room was clean and the bed was comfortable. The room was spacious enough for two of us. However, the location I think not suitable for tourist because it far from public interest or tourist spot.

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Helpful?
Thank Efdinal
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear Efdinal, Thank you for staying with us and for leaving a review. I am happy that you found our rooms and beds spacious and comfortable. However, I regret that our location seemed to be inconvenient for your travel needs. It is always motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope...

Roswell, Georgia
Reviewed 4 weeks ago

Had to stay here while in town for a meeting. This Crown Plaza is a holdover from the 90's. Everything about this place is old. Once I received my key and figured out how to get to my room, thru the rain. The smell was horrible. Thought it might just be the elevator, but it was on the entire floor....

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Helpful?
Thank Brad A
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear Brad A, We appreciate you choosing the Crowne Plaza Oakland South Union City, CA for your lodging needs and taking the time to share your experience. It is good to know that our location has been convenient for your business needs. However, it disconcerting to know that you find our property's cleanliness not up to par with your standards...

Lindenhurst, Illinois
Reviewed 26 October 2016

The Crowne Plaza is a great place to stay. I came in on business and found the staff to be extremely professional. The facilities were well maintained and the accommodations were outstanding. Crowne Plaza Silicon Valley North/Union City has my highest recommendation.

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Helpful?
Thank Jack R
Tokyo, Japan
Reviewed 21 September 2016

I stay at a lot of hotel for business and I have now found my number 1 worst hotel for 329.00 a night. Old, smells, towels are fraying, carpet dirty, no screens on windows, filled with tour groups on buses slamming doors all night and trash in hallways. All for the low price of 329.00 a night! Positive? Close to...

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Helpful?
Thank Shibs_12
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear Shibs_12, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and...

Las Vegas, Nevada
Reviewed 19 August 2016 via mobile

So after reading some reviews online about this place I was a little leary on staying here. I found that for the price it was GREAT. Very clean and extremely close to stores. I would definitely stay again.

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Helpful?
1Thank Chris G
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear Chris G, I appreciate the kind feedback we receive regarding your recent stay with us. We certainly do our utmost best to make your stay comfortable and pleasant, so we are very pleased to read that you were satisfied with the cleanliness of the hotel, the room price, and found the location convenient to your needs. Your feedback to...

Reviewed 17 August 2016 via mobile

Looks like the hotel is under renovations, but couldn't tell if our room was the older style or newer. We were suppose to have two queen beds, the beds were more like a double. We had breakfast one day at the restaurant there, it was horrible and very pricey. Location is good though, right off the freeway and many food...

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Helpful?
Thank Marie A
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear Marie A, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the convenient location of our hotel in the area. We would like to apologize you were not well satisfied with the size of your beds and the meals in our restaurant was not to your liking. Your comments are...

Reno, NV
Reviewed 4 August 2016

I stayed here on business in July 2016. Luckily, I only had to stay one night, but the one night I did spend there was not what I would call a relaxing, quiet hotel. From what I've been told, the hotel is undergoing renovation and if you get a room in their new tower, those are nice and new. But...

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Helpful?
1Thank Matt S
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear Matt S, Thank you for your feedback regarding your stay at Crowne Plaza Oakland South Union City, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the room condition, noise and pillow selection. We...

Rancho Cucamonga, California
Reviewed 29 July 2016 via mobile

DO NOT RECOMMEND, we've been staying here for 2 weeks due to my husband being on a business trip. We woke up only to find out that we had our car broken into in the upper lot next to the tennis courts, they took everything we had in the glove compartment, rummaged through our trunk. And even took personal docs....

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Helpful?
1Thank genguerra000
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear genguerra000, Thank you for taking the time to review our property. I’m very disappointed to hear about the parking lot incident on your recent stay. I would love the opportunity to regain your faith in our hotel and discuss your stay in further details. We have sent you a private message to obtain additional information regarding your stay. We...

Union City, California
Reviewed 28 June 2016 via mobile

We frequently stay here when we came to Bay Area. Every now and then, you can find a very good discount from Internet. It is convenient and clean. The staff is friendly and helpful. The location is only few hundreds feet away from highway which guide you to Silicon Valley quite easily.

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Helpful?
1Thank David H

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A sincere welcome to the Crowne Plaza Silicon Valley North - Union City, where you will find comfort and modern luxury at one of the most convenient locations in Union City. Whether you are traveling on business or pleasure, we are your home away from home! We are centrally located in the heart of San Francisco East Bay area, just a short distance from Silicon Valley, San Francisco and Oakland. Our central location provides an easy access from all major Bay area airports such as San Jose (SJC), Oakland (OAK), and San Francisco (SFO). Further, getting to the hotel is simply and easy as we are located directly off the 880 Fwy, at the Alvarado Niles Road exit. Whether you are coming to Union City for business or just for fun, your room at this hotel is your personal retreat after a long day of travel. Come and relax in our spacious luxury bedroom with stylish decor, loaded with lifestyle amenities you would expect from a top notch hotel. This room is the perfect way to end your busy day! Come and enjoy. The best of Union City is waiting for you at the Crowne Plaza Silicon Valley North Union City! ... more   less 

Additional Information about Crowne Plaza Silicon Valley North/Union City

Address: 32083 Alvarado Niles Rd, Union City, CA 94587-2942
Region: United States > California > Union City
Price Range: $131 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Silicon Valley North/Union City 3.5*
Number of rooms: 268
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Also Known As:
Crowne Plaza Oakland South Union City Hotel Union City
Crowne Plaza Union City
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Questions & Answers

Questions? Get answers from Crowne Plaza Silicon Valley North/Union City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for an upgrade and got a horrible room”
 of 5 bubbles Shibs_12, 21 Sep 2016 | Read review
“Our room on te 8f was quiet and had a good view”
 of 5 bubbles Gsl_9292013, 27 Jun 2016 | Read review
“Chose a room at a different hotel.”
 of 5 bubbles SeaToSeaTraveler, 26 May 2016 | Read review
“Ask for a room away from the freeway and not near the pool”
 of 5 bubbles terralbs, 20 Nov 2015 | Read review
“best views are from the large tower--floors 4 and above”
 of 5 bubbles 874michelles, 25 Oct 2015 | Read review
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