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Crowne Plaza Silicon Valley North-Union City

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Room & Suite (50)
Dining (10)
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Overview
  • Excellent18%
  • Very good24%
  • Average19%
  • Poor19%
  • Terrible20%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (205)
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21 - 25 of 193 reviews
Reviewed March 28, 2017

As many have said, this hotel is not what you would expect when you hear "Crowne Plaza". This hotel is old and outdated. There are some modern touches, like a USB port in the wall to charge, and the mirror in the bathroom that is...More

1  Thank misterpretzel
Response from Travis N, Guest Relations Manager at Crowne Plaza Silicon Valley North-Union CityResponded March 30, 2017

Dear misterpretzel, Thank you for taking the time to provide us with feedback regarding your recent stay. Our guest rooms were recently remodeled in 2016, and our lobby, restaurant, and meeting spaces will be renovated this year. I am glad to hear that you enjoyed...More

Reviewed March 8, 2017

Pretty decent, clean hotel with a Great ! staff, Natasha (sorry if misspelled) was great checking us all in. My family and I had total of Seven rooms over a two day span. The first night in the bar area Paul was Great, second night...More

2  Thank Gamboa49
Response from Travis N, Guest Relations Manager at Crowne Plaza Silicon Valley North-Union CityResponded March 10, 2017

Dear Gamboa49, We are so glad to hear that you and your family had a great time, and that you found the staff to be accommodating and friendly. We will share your review with all the team members, as they love seeing their names mentioned...More

Reviewed February 9, 2017

we had two rooms for two nights. we checked in and were given our keys and were directed outside on an open sidewalk (in the rain) to get to our tower. we found out the next day the hotel tower was connected to the rest...More

1  Thank g d
Response from Travis N, Guest Relations Manager at Crowne Plaza Silicon Valley North-Union CityResponded February 14, 2017

Dear g d, I am very sorry to hear of your experience while staying with us at the Crowne Plaza Silicon Valley North-Union City. We value your feedback as it helps us to see where we may still need some work. We do hope that...More

Reviewed December 19, 2016

The room was clean but drab. The shower handle fell off because the design made too many travelers pull it outward instead of around. It looked around the edges like it had been glued on. The tub drain had rusted considerably. We had no bath...More

1  Thank lindymiles
Response from IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North-Union CityResponded January 6, 2017

Dear lindymiles, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling short of your expectations regarding the condition of the room you were given. We also regret the issues you had at...More

Reviewed December 12, 2016 via mobile

I am sorely disappointed! I expected so much more Crome Crowne Plaza. I paid almost $250 per night! There was no attention to detail at this place. It was I horrible disrepair and the food was garbage that I wouldn't feed my dog. They had...More

1  Thank Nathan W
Response from IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North-Union CityResponded December 27, 2016

Dear Nathan W, I appreciate the time you provided to leave a review about your recent stay with us. Comfortable accommodations has always been our goal and with that in mind, please accept my sincere apologies for the inconveniences you were met with particularly with...More

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About
Awards & Recognition
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Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Dry Cleaning
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
US$111 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$111 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (94)
Room & Suite (50)
Dining (10)
Pool & Beach (7)
Business Centre & Event Rooms (29)
Questions & Answers
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Room Tips
"not pool side unless you want the show!"
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"Room tip? Yeah, choose another hotel!"
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"Do not book here they are unfair on there cancelation policy"
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"Rooms on freeway side are a bit noisy."
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