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BEST WESTERN Heritage Inn

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BEST WESTERN Heritage Inn
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253 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Comfort, Texas
Reviewed 2 weeks ago

We stayed 3 days & nites. It is a smaller motel but the staff is friendly & helpful. They gave us fresh towels each day as we did not need to have them clean the room each day. The maids were very friendly & did their best to please us.

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Helpful?
Thank Pam E
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Pam E, We are excited to hear that you enjoyed your stay. Our staff strives to make every guest happy and its a huge reward to hear back from the guests threw the reviews. Thank you so much for the great review. We hope to see to on your next trip to Vacaville.

Sonora, California
HOTEL’S FAVOURITE REVIEW
Reviewed 24 November 2016

This is a clean and comfortable motel. Close to many shopping places, and centrally located. You won't be disappointed in this Best Western motel. The staff was helpful, rooms clean, noise level at a minimum. My choice in motels when I travel to central California.

Review collected in partnership with Best Western
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Helpful?
1Thank mollyp473
About Hotel's Favourite Review
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Mollyp473, Thank you for your great comments. We are excited to hear that you have enjoyed your stay. It was a pleasure to have met you. We thank you for your business and hope to see you again soon.

Aberdee, United States
Reviewed 2 weeks ago

This place was ok for a BW. The rooms and building it's self is in need of some updating. The Breakfast was greats, but there was only one waffle maker and it took forever to get the all five of us a waffle to eat. The staff are rockstars and will take good care of you!

Review collected in partnership with Best Western
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Helpful?
Thank Brian D
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Brian D. , We are glad to hear that you enjoyed your stay. Our staff strives to ensure that our guests are taken care of and happy. We thank you for your business and we hope to see you again soon.

Redwood City, CA, United States
Reviewed 3 weeks ago

Because I travel with my dog, I am a regular BW customer. This was my first time at this hotel; other area hotels were booked. I will never go back. First of all, it's a concrete jungle on a busy road next to an outlet mall; there are no good places to walk or potty your dog. Not the hotel's...

Review collected in partnership with Best Western
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Helpful?
Thank J4598HKkatherinem
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello, We are sorry to hear that you had a bad experience. We understand that experiences like this can make for a very bad stay. We are looking in to the issue with the shower and have fixed the issue with the door lock. We apologize for all the inconvenience that you have experience. We thank you for your business.

ashland
Reviewed 19 March 2017

car broke down and i had to find a place to stay overnight. Stephanie was friendly and helpful, thanks so much. Room was fine, clean, everything ok. I would stay there again, and I recommend this Best Western.

Review collected in partnership with Best Western
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Helpful?
Thank nancyn2
Kimberly B, Front Desk at BEST WESTERN Heritage Inn, responded to this review

The staff and I would like to thank you for your kind compliments. We strive to satisfy our guests needs and were glad to be able to help you while your car was in the shop. We look forward to seeing you again the next time you are in town. Stephanie Front Desk Agent

Placerville, California
Reviewed 28 February 2017

I traveled to Vacaville for a Women's Meeting at a local church. Several women come a day early for meetings and fun! The hotel was chosen by the host church because of the price level and how close it is to the event. The hotel is older, but our room was clean and roomy. Staff made check in quick and...

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Helpful?
Thank Crystal N
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Crystal, We are glad to hear that you had a nice stay. We look forward to see you again the next time you are in the Vacaville area. Thank you for your business.

Mesa, United States
Reviewed 26 February 2017

This hotel is centrally located and close to everything with super easy freeway access. The staff goes above and beyond to accommodate their guests. They were incredibly friendly and helpful. Oh, and the breakfast has something for everyone! I will definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank 664karync
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for the grate review. We look forward to seeing you again soon.

CentralPoint, United States
Reviewed 4 February 2017

We typically only stay at Best Western Hotels. This was more like we would expect from a Motel 6. The room had a weird odor when we entered. The room was cold with no heat on when we entered. We sat around cold in coats for a couple of hours. Heating unit wasn't adequate for the room taking forever to...

Review collected in partnership with Best Western
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Helpful?
1Thank douglasw503
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello, We regret to hear that your stay was not adequate. We understand that issues with the lights and a fridge that was turned off along with the heat in the room can make for a horrible stay. We apologize for the inconvenience and hope that you would consider staying with us again int he future. Thank you for your...

Vacaville, California
Reviewed 29 January 2017

The rooms are falling apart, the place is a hot bed of criminal activity. The staff allows and acknowledges the crime. Hookers and counter lady are on a first name basis gap at front door so large a towel had to be used to slow the cold air from entering the room. Shower curtain falling off wall. Tub fixtures falling...

Review collected in partnership with Best Western
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Helpful?
1Thank B9795FVdavida
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Sorry to hear that you were not able to enjoy your stay. We apologize for the inconvenience that was caused to you. We thank you for your business and hope that your would consider us again the the future.

Vacaville, California
Reviewed 29 December 2016

I have had great service at this place. I will be working around here for a wile and I will ddefinantly stay here. There is a lot of good food options close by and the rooms are well cared for and clean. The staff is also great expetialy the lady named stephany.

Review collected in partnership with Best Western
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Helpful?
Thank Brian4414
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Brian4414, We are excited to hear that we make you feel at home. We strive to ensure your stay is comfortable and that your room is well kept. We thank you for your business and we hope to see you again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Heritage Inn

Address: 1420 E Monte Vista Ave, Vacaville, CA 95688-3016
Region: United States > California > Vacaville
Price Range: $129 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
Number of rooms: 41
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Also Known As:
Best Western Vacaville
Best Western Heritage Hotel
Vacaville Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a downstairs room near the front of the hotel to avoid the freeway traffic.”
CrystalN152, 28 Feb 2017 | Read review
“Don't get a room at the back, you hear freeway noise.”
752kathrynm, 29 Nov 2016 | Read review
“If you're not a smoker, better stay at a 100% non-smoking hotel instead.”
citySaigon, 25 Sep 2016 | Read review
“Like # 116”
540cir, 5 Sep 2016 | Read review
“All rooms looked nice”
dcary053103, 2 Aug 2016 | Read review
5 of 5