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Best Western Heritage Inn

286 reviews
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Traveller (31)
Room & Suite (6)
Pool & Beach (3)
Overview
  • Excellent27%
  • Very good33%
  • Average18%
  • Poor8%
  • Terrible14%
Travellers talk about
“clean room”(11 reviews)
“waffles”(12 reviews)
“freeway noise”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Heritage Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (286)Write a Review
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Traveller rating
77
86
52
24
40
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LanguageEnglish
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77
86
52
24
40
Show reviews that mention
All reviewsclean roomwafflesfreeway noisecoffee makerbathroom dooran older hoteleasy freeway accesssausagerooms are largenice breakfasta great place to staybusiness tripnut treedefinitely stay here againstaff was very friendlybay areasan francisco
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1 - 5 of 279 reviews
Reviewed 1 week ago

Very poorly managed hotel in a busy touristy area. The room was moldy and smelly and the carpet had stains that were pretty disgusting. Our reservation was lost and the front desk could not reach a supervisor even up to the time of our departure...More

Review collected in partnership with Best Western
Thank PaintonCanvas
Response from Kimberly B, Manager at Best Western Heritage InnResponded 1 week ago

Hello, We are sorry to hear that you had a horrible experience. Thank you for commenting on your stay at one of our Best Western Properties. We apologize for the inconvenience and aggravation this matter has caused to you. We thank you for your loyalty...More

Hotel's Favourite
Reviewed 3 weeks ago

Went to San Francisco for the day on New Years Eve & then drove out after fireworks and stayed here when we got out of the city (and traffic!). I got in after 3:00 a.m. and had a problem w/ my booking I made on...More

Thank saritaskr
Response from Kimberly B, Manager at Best Western Heritage InnResponded 2 weeks ago

Hello Saritaskr, We are sorry to hear that you had an issue with your booking. We understand that issues like this can make your stay frustrating. I am so excited to hear that Clarence was able to fix this issue for your and exceed your...More

Reviewed 4 weeks ago

It was a nice place to stay. For some reason the TV didn’t turn on, but we were tired and the quiet was good, but the walls are a bit thin, so could here the people next to us talking, and typically could here the...More

Review collected in partnership with Best Western
Thank Bendover2013
Response from Kimberly B, Manager at Best Western Heritage InnResponded 3 weeks ago

Hello, We are sorry to hear that you had an issue with the TV and issues with the noise. we understand that issues like this can make your stay frustrating. we apologize for any inconvenience we may have caused you and hope you will consider...More

Reviewed 8 December 2017

Parking lousy, spaces are tight and I had to park across the parking lot. Not a long walk but I had to pass two spaces that were closer to my room because of larger vehicles taking up the space. My son had to carry Hockey...More

Review collected in partnership with Best Western
Thank Raymond D
Response from Kimberly B, Manager at Best Western Heritage InnResponded 11 December 2017

Hello, We are sorry to hear that you did not get the experience that you deserved. We apologize for the issue with the internet. We are working on the issue. We are sorry to hear that you had issues getting the sleep you needed for...More

Reviewed 6 December 2017

fishing bum visits Putah Creek frequently, needs a nice flop after a challenging day on the water, Vacaville BW fills the bill. Nice people, clean room with exactly the amenities I need (microwave, fridge), decent breakfast, and stores nearby having everything I want for a...More

Review collected in partnership with Best Western
Thank D6578ATjohne
Response from Kimberly B, Manager at Best Western Heritage InnResponded 9 December 2017

Hello, We are excited to hear that you enjoyed the room and enjoyed your stay. We look forward to serving your hospitality needs on your next trip to Vacaville. Thank you for your business and hope to see you again soon.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$78 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$78 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (31)
Room & Suite (6)
Pool & Beach (3)
Hotel & Grounds (25)
Bathroom (3)
Questions & Answers
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Room Tips
"Avoid room 245"
Read review
"Ask for a downstairs room near the front of the hotel to avoid the freeway traffic."
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"Don't get a room at the back, you hear freeway noise."
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"If you're not a smoker, better stay at a 100% non-smoking hotel instead."
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