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Holiday Inn Victorville

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57 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Victorville
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Showing 55: English reviews
Murfreesboro, Tennessee
Reviewed 27 August 2016

I stayed here for several days while on an assignment in the High Desert. PRO: Clean, comfortable, quiet rooms. I have no major complaints about my experience. For the price, it's a little above average. It appears the hotel recently underwent an extensive renovation. Service was great. CON: The biggest complaint, which is totally out of the hotel's control, is...

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Helpful?
Thank Axl D
Cypress, California
Reviewed 6 August 2016 via mobile

Victorville is never my first choice to travel to, but my boyfriend lives in Ventura and I am in Vegas, so it's a good 1/2 way point. The room here was very clean and comfortable and the pool area was clean and nice. Can't go wrong with a bar and room service, and about 5 min away there is a...

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Thank Amanda P
UK
Reviewed 21 July 2016

I stayed at this Holiday Inn for one night when passing through Victorville on the way to Needles/Las Vegas. I checked in late evening and was given my card and wifi instructions. On arriving in my room i tried to connect to wifi as per the instructions provided. The hotel was going through some network changes and the process had...

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Helpful?
Thank Aearin
IHGService, Guest Relations Manager at Holiday Inn Victorville, responded to this review

Dear Aearin, Thank you for writing a review about your recent stay with us. I am delighted to hear that you liked the modern and spacious rooms, nice amenities and overall cleanliness. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry to hear that there were certain aspects of your visit...

Reviewed 13 July 2016 via mobile

You cannot say enough great things about this new hotel it blows away the competition of all of the best hotels in the area which are a few but nonetheless I feel like a king every time I come here. This is primarily due to the front desk attendant Daniel who should be promoted overnight. Meanwhile if you've ever been...

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Helpful?
Thank Brian B
Newport News, Virginia
Reviewed 21 June 2016 via mobile

Stayed here for a couple nights for work. Was pleasantly surprised by the hotel. Rooms were clean and good sized. Staff was friendly and very helpful. When I did have an issue Wesley and Daniel were very helpful and professional. Would stay here again!

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Helpful?
Thank navylady0420
Daniel C, Manager at Holiday Inn Victorville, responded to this review

Thank you for your most recent stay with us and we are very pleased to hear the level of service that was provided met your needs. We look forward to your next stay with us and hope to see you soon.

San Francisco, California
Reviewed 8 June 2016

Staff at the front desk were friendly. However, even though check in time was 3pm, they could not give us rooms until after 4pm. Also, I was also getting bitten by some insects in the room. Breakfast there was dismal. Food was cold and pancakes were rubbery. We stayed for 2 nights and did not want to go back in...

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Helpful?
Thank Jazqn
Daniel C, Manager at Holiday Inn Victorville, responded to this review

Thank you for you time and for allowing us to address some of the issues outlined in your review. We will discuss the problems you experienced with the appropriate departments and make sure your next stay with us is nothing short of perfection. Thank you once again and see you soon.

Las Vegas, Nevada
Reviewed 27 May 2016 via mobile

The remodel made all the difference. The rooms were clean and tidy. The front desk clerks were friendly but professional. I asked for a noon check out and they obliged. Overall, it was a great experience. There is an onsite restaurant that was okay. We had breakfast there. They seemed short staffed as we had to wait for menus, beverages,...

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Helpful?
Thank Loretta L
Daniel C, Manager at Holiday Inn Victorville, responded to this review

Thank you for taking the time to write a review about your experience at our hotel. We are very pleased to hear that you enjoyed our rooms and that the front desk was able to assist you in a friendly and professional manner. We would also like to take this time to apologize for the wait times you experienced in...

Reviewed 4 May 2016

The room they gave me was on the 6th floor I believe it was 606 and it faced palmdale. it had a great view and I liked the room however it had a horrible smell.. I called the front desk and they were very nice and changed my room to the 5th floor. the room was clean and very comfortable....

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1Thank Carolyn T
Wesley Q, Front Office Manager at Holiday Inn Victorville, responded to this review

Carolyn, I am truly sorry to hear that your experience was less than perfect and would love to correct the issues that you've mentioned. As we want to correct the issues, I would truly appreciate it if you reach out to me at the hotel so that I can have my team investigate the issues with the keys and the...

Mascoutah, Illinois
Reviewed 27 April 2016 via mobile

Everything about this place was good, from the helpful and friendly front desk to the room to the bar / restaurant. Especially that you can order off the menu for you free breakfast! Pool looked great, but I didn't bring my suit.

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1Thank Wanda H
Daniel C, Manager at Holiday Inn Victorville, responded to this review

Thank you for your kind words and we are looking forward to your next visit to our hotel. And remember to bring your swimming attire so you can join us poolside and enjoy a delicious drink from our lounge.

Seal Beach, California
Reviewed 25 April 2016 via mobile

The room smelled stale. It was a noisy not clean. I would not recommend this place. I did not sleep well because of people next to me. Also a suprise to me they wanted a $75 deposit which I was unaware of. That was irritating to me I wish I would have known this. The food was good the bed...

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Helpful?
Thank Jodi V
IHGService, Guest Relations Manager at Holiday Inn Victorville, responded to this review

Dear Jodi V, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed cleanliness. However, we’re sorry we fell below your expectation regarding the room condition, sound proofing and room cleanliness. We will address these concerns. We take all reviews positive...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Start your morning off with a hot breakfast in The Community Table Restaurant with a free newspaper when you stay at Holiday Inn Hotel and Convention Center Victorville. We are located just off of I-15 in the High Desert and the closest hotel to Southern California Logistics Airport. This Victorville hotel is centrally located and minutes from the towns of Big Bear, Hesperia, Apple Valley, Ontario and Barstow. Come and experience our top-quality amenities for business travelers with over 13,000 sq ft of meeting space and catering. Let us take care of your business needs with a 24-hour business center, high-speed internet DSL and free Wi-Fi Internet access throughout the hotel’s facility. Have a good night’s sleep in our comfortable spacious rooms. Come, experience and taste thoughtfully prepared dishes paired with hand crafted cocktails in our restaurant and bar. From the hotel’s full service capabilities to exceptional service, we meet the needs of every traveler. Relax, It’s Holiday Inn! ... more   less 

Additional Information about Holiday Inn Victorville

Address: 15494 Palmdale Rd, Victorville, CA 92392-2408 (Formerly Ambassador Hotel)
Region: United States > California > Victorville
Price Range: $125 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Victorville 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Ambassador Hotel Victorville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Victorville staff and other travellers.
1 question
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9 months ago

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Questions? Get answers from Holiday Inn Victorville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“loved the room we had 629”
 of 5 bubbles leahtots, 5 Oct 2016 | Read review
“Avoid the bar lounge unless you are either have plenty of time to waist or you love being ignored.”
 of 5 bubbles mariocalderon, 2 Oct 2016 | Read review
“Any room in the hotel”
 of 5 bubbles r0nrr, 2 Oct 2016 | Read review
“Remove all valuables from vehicle, ensure room is double locked and latched”
 of 5 bubbles DrDru, 27 Aug 2016 | Read review
“Not 318. Too close to elevators (lots of noise) and leaky bathtub.”
 of 5 bubbles 338natel, 17 Apr 2016 | Read review
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