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Holiday Inn Express Walnut Creek

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529 Reviews from our TripAdvisor Community

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Showing 511: English reviews
South Lake Tahoe
Reviewed 28 May 2014

HI Express in Walnut Creek was perfect. My two young girls and I were attending a Lindsey Stirling concert in SF, and most hotels were full. Only availability was $300+ per night. This was also Bay-to-Breakers weekend. My husband, SF born and raised, suggested we stay in Walnut Creek and take Bart to SF. I was apprehensive of taking Bart...

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Helpful?
Thank tahoemomof2
Steve D, Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Tahoemotof2: Thank you for the great review and for your stay, we are happy to know that you enjoyed your stay to the fullest and those great news for our staff, we will share it with everyone for recognition, we hope you visit us again soon. Thanks again.

Pasadena, California
Reviewed 26 May 2014

Our daughter attended St Marys College in Moraga, and we have stayed at Holiday Inn Express Walnut Creek every time we visited her, which was many times in 4 years! When it came time for graduation and we were going to bring many family members, of course we knew the best place to stay. We reserved several rooms for the...

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Helpful?
Thank mandmcastro
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear mandmcastro: Thank you so much for staying at our hotel and for your kind feedback towards your recent experience at our Holiday Inn Express walnut Creek. We much appreciate you as a loyal guest and your kind comments. We hope to see you back soon.

Seattle, Washington
Reviewed 26 May 2014

With a student athlete at SMC, the Holiday Inn Express in Walnut Creek has always been our go-to accommodation during our stays. We have always enjoyed the friendliness and professionalism of the front desk and staff. They are quick to respond to any requests or concerns a guest may have . . . and always with a smile. This past...

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Helpful?
1Thank Sevib54
Steve D, Opearations Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Sevib54: Thank you for staying with us and for sharing your thoughts about your recent experience at our Holiday Inn Express Walnut Creek. We are glad to hear that we were able to deliver a great experience and we are sorry to hear that there was a misunderstanding fixed by Silvia. We will share your comments with Silvia for...

Reviewed 5 May 2014

To Brian the desk person who made the stay very OK. He was such a nice guy, so helpful & pleasant!! The Iron Horse Trail, the buffet, the wait people & the housekeeping staff also helped make it a good stay. Unfortunately, I had very noisy people above me which made sleeping difficult.

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Helpful?
1Thank Catherine C
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Catherine C: Thank you so much for staying with us and for your feedback, we are glad to hear that Brian, the breakfast and housekeeping attendants were able to deliver excellent service to you and sorry about the inconvenience caused from the noise coming from another guest room located near by your room, we hope that you still consider...

Washington, D.C.
Reviewed 24 April 2014

If you are traveling on government business avoid this hotel. I called this hotel directly to inquire about availability at the federal gov't rate. The manager who answered immediately transferred me to the main 1-800 number for reservations (most hotels will answer your questions and not immediately send you to the national call center). Her transfer attempt failed. I called...

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Helpful?
1Thank lindsay_D2007
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Lindsay_D2007: We are sorry to hear that we did not have the government available that night at the $117 and that we were not able to fulfill your request. We appreciate your feedback and we will share your comments with the staff. Thanks again.

Cody, Wyoming
Reviewed 23 April 2014

This hotel fit all of my needs and them some. The staff was courteous, friendly and attentive to our needs. They went above and beyond to make us feel at home and comfortable. The morning breakfast is excellent with many choices. The rooms were clean, comfortable and affordable. It was nice to find as it is right off of the...

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Helpful?
Thank cntryhrt56
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Cntryhrt56: Thank you so much for staying at our hotel and for for your review. We are happy to hear that you have enjoyed your stay to the fullest and that our friendly staff made you feel like you were at home. We hope we see you back soon. Thanks again!

Reviewed 11 April 2014

This was our first time staying at a Holiday Inn Express. Beds were comfy and firm, even with my chronic back pain. Only complaint was the bathroom was small for 2 people in a hurry getting ready to go to a wedding, let alone 4. The complimentary breakfast had a good variety, even a few items for a vegan like...

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Helpful?
Thank Ally M
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Guest: Thank you for your stay and your kind feedback. We are thrilled to hear that you enjoyed your recent stay at our hotel to the fullest. We hope that you visit us again soon.

Seattle, Washington
Reviewed 9 April 2014

We were very happy with our quick stay at this hotel. While in town for a college visit we just needed a place to put our heads down at night, but we feel like we received so much more. On the day of our reservation, we had driven from So Cal all the way up to Walnut Creek. We ran...

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Helpful?
1Thank JEG80
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear JEG80: Thank you so much for your stay and for your highlights towards our staff Silvia and Luis. We really appreciate the time to provide our hotel with such a nice review about your recent stay . We hope that we will see you back again soon!!

Denver, Colorado
Reviewed 7 April 2014

I had to extend my stay due to an ill family member and Donna at the front desk was more than helpful. Not only did she help me out understanding the room rates but every time I walked by she always asked about my ill family member. The hotel was jam packed all week long and for her to always...

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Helpful?
Thank Joeydps3
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Joeydps3: Thank you so much for staying at our hotel and for your feedback. We are glad to hear that Donna provided you with excellent service. We will share the comments with her for recognition. We hope that your family member is better now and if you are back in the area you visit us again.

Reviewed 4 April 2014

This is a good hotel is you have to stay for a few days in the city. All staff are very polite. The only thing that I think it will be better is put more fruits on the breakfast. The breakfast is very "american", with a lot of not healthy things. In general it's a good place to stay.

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Helpful?
Thank Djalma A
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Djalma A: Thank you for your stay and your feedback. We are thrilled to hear that you enjoyed your stay at our hotel and like to let you know that we have new breakfast look with more variety of healthy items like a new oatmeal station with healthy toppings and fat free creamers including a caramel macchiato that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Walnut Creek the perfect hotel for business or pleasure in the East Bay area of San Francisco. The Holiday Inn Express has transformed into a warm and modern hotel featuring contemporary furnishings, a natural light conservatory and a relaxing library area. The Holiday Inn Express Walnut Creek, CA hotel, minutes from Concord, Pleasant Hill and Moraga, offers access to I-680 for access to Oakland, San Francisco, San Jose, and all parts of the San Francisco Bay Area. Or, if you prefer to avoid driving, BART is 3 blocks away and takes you to San Francisco within 30 minutes. Visiting St. Mary s College, Concord Pavilion, & the upscale Broadway Shopping Plaza of Walnut Creek are all easy from the hotel.If you re working in Walnut Creek, the Holiday Inn Express Hotel makes visiting PMI, Siemens Oncology, Kaiser Permanente or PG&E easy and stress-free. In Contra Costa County, the Holiday Inn Express Walnut Creek, CA is well known for being one of the only hotels in Walnut Creek to offer free high-speed Internet access, free parking, and free shuttle service within 3 miles. ... more   less 

Additional Information about Holiday Inn Express Walnut Creek

Address: 2730 N Main St, Walnut Creek, CA 94597-2732
Region: United States > California > Walnut Creek
Price Range: $162 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Walnut Creek 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Holiday Inn Express Walnut Creek Hotel Walnut Creek
Holiday Inn Walnut Creek
Walnut Creek Holiday Inn
Hotel Style:
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Walnut Creek staff and other travellers.
2 questions
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San Diego, California, United States
9 months ago
Manchester, United Kingdom
6 months ago

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Questions? Get answers from Holiday Inn Express Walnut Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the courtyard side would be quieter”
 of 5 bubbles T9828EXleslies, 7 Dec 2016 | Read review
“Second floor NOT facing the freeway to have a quieter room.”
 of 5 bubbles deborah112016, 1 Dec 2016 | Read review
“Try to get a room directly above front desk. Some rooms are a long walk.”
 of 5 bubbles E7098XLdavidw, 27 Oct 2016 | Read review
“Second floor room seemed a bit quieter; not sure why.”
 of 5 bubbles mh999, 25 Oct 2016 | Read review
“can be a long walk around the courtyard to your room”
 of 5 bubbles 29catherinee, 21 Sep 2016 | Read review
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