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Holiday Inn Express Walnut Creek

586 reviews
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Traveller (38)
Room & Suite (94)
Pool & Beach (21)
Overview
  • Excellent44%
  • Very good37%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
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Reviews (586)Write a Review
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All reviewsunderground parkingfront deskbiscuits and gravybreakfast roomchick filwednesday nightsoy milkroad noisewould stay here againfree breakfasthour fitnessyogurthot breakfastnice lobbysan franciscomain streetnice breakfast
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251 - 255 of 563 reviews
Reviewed 9 April 2014

We were very happy with our quick stay at this hotel. While in town for a college visit we just needed a place to put our heads down at night, but we feel like we received so much more. On the day of our reservation,...More

1  Thank JEG80
Response from Steve D, General Manager at Holiday Inn Express Walnut CreekResponded 11 April 2014

Dear JEG80: Thank you so much for your stay and for your highlights towards our staff Silvia and Luis. We really appreciate the time to provide our hotel with such a nice review about your recent stay . We hope that we will see you...More

Reviewed 7 April 2014

I had to extend my stay due to an ill family member and Donna at the front desk was more than helpful. Not only did she help me out understanding the room rates but every time I walked by she always asked about my ill...More

Thank Joeydps3
Response from Steve D, General Manager at Holiday Inn Express Walnut CreekResponded 9 April 2014

Dear Joeydps3: Thank you so much for staying at our hotel and for your feedback. We are glad to hear that Donna provided you with excellent service. We will share the comments with her for recognition. We hope that your family member is better now...More

Reviewed 4 April 2014

This is a good hotel is you have to stay for a few days in the city. All staff are very polite. The only thing that I think it will be better is put more fruits on the breakfast. The breakfast is very "american", with...More

Thank Djalma A
Response from Steve D, General Manager at Holiday Inn Express Walnut CreekResponded 7 April 2014

Dear Djalma A: Thank you for your stay and your feedback. We are thrilled to hear that you enjoyed your stay at our hotel and like to let you know that we have new breakfast look with more variety of healthy items like a new...More

Reviewed 18 March 2014

We really enjoyed our stay. The room was clean and very spacious. The bed was also really comfy. We especially enjoyed the warm delicious breakfast, which was very convenient for us and our kids, since we were in town for a Rugby Tournament that weekend,...More

Thank WayneNtarrah K
Response from Steve D, General Manager at Holiday Inn Express Walnut CreekResponded 20 March 2014

Dear hotel guest: Thank you for staying at our hotel and for your feedback . We appreciate the time provided to share your input and for highlighting the friendly service, our hot breakfast and the cleanliness in our hotel. We hope that in your next...More

Reviewed 5 March 2014

Clean, comfortable, quiet. The bed and pillows were very comfortable and clean. The bathroom towels were clean as well. Complimentary breakfast was better than most. Centrally located in Walnut Creek.

Thank Todd H
Response from Steve D, General Manager at Holiday Inn Express Walnut CreekResponded 7 March 2014

Dear Todd H: Thanks for staying at our hotel and for sharing your thoughts with the travel community. We appreciate the time provided for this generous review . We hope that you visit us again soon.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$121 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$121 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (38)
Room & Suite (94)
Pool & Beach (21)
Dining (3)
Amenities (18)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
alybrad
12 April 2017|
Answer
Response from H Richard S | Reviewed this property |
I have no knowledge of their refund policy
0
Votes
alybrad
12 April 2017|
Answer
Response from Norahoward | Reviewed this property |
Sorry I just saw your post. Did you book thru the hotel? when I booked thru them I got an email indicating I could cancel with no penalty 24 hours in advance.
0
Votes
Kelly C
6 February 2017|
AnswerShow all 2 answers
Response from PPlatypus | Reviewed this property |
The rooms open to an interior hallway.
1
Vote
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12
Room Tips
"We were in 501. It was large, comfortable, not a good view though if that's important"
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"First floor room was very quiet but had a little foot noise from above. Only two stories to hotel."
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"Don't go here"
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"make sure you are away from the main laundry room"
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