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Holiday Inn Express Walnut Creek

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Holiday Inn Express Walnut Creek
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534 Reviews from our TripAdvisor Community

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Showing 516: English reviews
San Dimas, California
Reviewed 22 October 2013

I booked a trip and came across unfortunate circumstances, Luis answered the phone and was more than understanding. We were able to work out a way to change the trip to help us both out. On a day that has been terrible for me to say the least, I at least had one great experience and it was dealing with...

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Helpful?
Thank David C
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear David C Thank you so much for taking the time to provide with such compliments to the service at our Holiday Inn Express Walnut Creek. We will make sure to pass on your positive comments and recognition to Luis. Thanks again for choosing our hotel and we hope we will see you sometime soon!

Carson City, Nevada
Reviewed 20 October 2013

I stayed here two nights and would come back. Everyone from the front desk to the maids to the dining room attendants were very friendly and pleasant. They serve a free breakfast which was better than most. The rooms were clean (although it could have been vacuumed better) and quiet. My only real "complaint" was that I was told the...

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Helpful?
Thank dogs4dusty
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear dogfordusty; Thank you so much for your business and review, we really appreciate your time to point out the excellent service, the great breakfast and the cleanliness at our Holiday Inn Express Walnut Creek. We hope we can host you again soon. Thanks!

Las Vegas, Nevada
Reviewed 17 October 2013

The hotel has everything we need, and we can also bring our little dog, which is another plus. The "buffet" breakfast is excellent, and the staff in the breakfast room (particularly Janus) are energetic, cheerful, and efficient. They start the day off right! Friendly, helpful staff.

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Helpful?
Thank kathiewood
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Kathiewood; Thank you for staying with us and for your kind review. We appreciate your kind comments about the excellent service Janus provided you with. We hope you visit us again soon.

Florida
Reviewed 15 October 2013

Stayed with 2 more couples and all of us expressed very good reviews. The rooms are clean and the reception staff are very friendly and courteous . Would stay there again! The hotel is about a mile or so close to shops and restaurants .

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Helpful?
Thank tesmics
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Tesmics; Thanks so much for your feedback on your recent stay and for choosing our hotel. We really appreciate your generous and kind words and hope you visit us back again soon!

Chester, United Kingdom
Reviewed 14 October 2013

My wife and i stayed here for two nights while touring north california and visiting son at uc Berkeley.Our room was a little bit dark but was well equipped and clean.The breakfast room had lots of choice,the room can get a bit crowed,but i think each day we timed it just about right before the queue for the eggs and...

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Helpful?
Thank gerard q
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Gerard Q Thank you very much for choosing our hotel, for pointing the cleanliness of the rooms, breakfast and selection of TV channels. Thank you for the time taken to write your kind comments about the hotel and hope to see you on your next trip to see your son.

Chesapeake, Virginia
Reviewed 12 October 2013

I spent a few days visiting friends in Walnut Creek and this hotel proved to be a nice option. There's a free shuttle everyday until 4 PM that will take guests to/pick guests up from anywhere within a few mile radius (which covers most of Walnut Creek), which I found to be the most noteworthy service. There are plenty of...

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Helpful?
Thank JustinTBrown
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear JustinTBrown Thank you for choosing our hotel among all the options in this area. Thanks for pointing our shuttle service, the restaurants in the area and our daily breakfast. My apologies for the cigarette smell in the room. let me tell you that very soon we will perform a special treatment to remove odors from a number of rooms....

San Francisco, California
Reviewed 9 October 2013

We were going to meet our son at UC Berkeley and made a reservation here. It was perfect for what we needed. The room was spotless, king sized bed with nice sheets and two loftiness-es to choose from in pillows. Great shower, quiet AC, desk, wifi, HBO - in short, everything you would hope to get in a hotel room...

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1Thank StillDoreen92
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear StillDoreen92; Thank you for staying with us and for your wonderful remarks about our internet, friendly service and cleanliness. We are sorry that our breakfast options did not meet your standards. We look forward to your next visit, hopefully soon. Thanks again!

Louisville, Kentucky
Reviewed 9 October 2013

In early October, 2013, I received specialized medical treatment in downtown San Francisco. My husband and I needed lodging that was affordable, quiet, comfortable and close to the BART. The Holiday Inn Express at Walnut Creek exceeded all expectations! Our room was in the 'quiet zone' and allowed me much needed rest after my daily treatments. Each evening, we retreated...

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Helpful?
1Thank Lauren P
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear LaurenP; Thank you for choosing us and for your candid remarks about your positive experience at our Holiday Inn Express Walnut Creek. Our entire team is glad to hear that you liked the breakfast, the friendly service, the hot tub, the cleanliness in the room and that our hotel was close to the Pleasant Hill Bart Station, for your...

Irvine, California
Reviewed 4 October 2013

We stay in a lot of Holiday Inn Express hotels, and this one gets high marks from us. Of course most of these hotels are carbon copies in terms of linens, towels, toiletries, coffee, and even breakfast, so there's not much to add. However, we found the staff here to be especially nice and helpful. We also had an unfortunate...

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Helpful?
Thank SharonToji
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Sharon Toji; Thanks a million for choosing us and for your wonderful remarks about our hotel and our wednesday's manager's reception. We really appreciate the time provided to write such a nice review. Thanks again and we hope you visit us again sometime soon.

Aurora, Colorado
Reviewed 30 September 2013

Honestly, I was expecting a little more for the price. I thought maybe it was in the nice part of Walnut Creek. It wasn't. I thought maybe it would have nicer linens or a larger room. Nope. Just typical. Which was surprising considering the cost. I didn't save that much by staying at the Holiday Inn Express, but it was...

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Helpful?
Thank mollymhoon
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear mollymhoon; I am really sorry that your experience was not to your complete satisfaction and due to the price and location. We are 2 miles from downtown but there are a few new restaurants and car dealers close to us. Also you can find a better price by booking what is called an advance purchase reservation, a discounted price...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Walnut Creek the perfect hotel for business or pleasure in the East Bay area of San Francisco. The Holiday Inn Express has transformed into a warm and modern hotel featuring contemporary furnishings, a natural light conservatory and a relaxing library area. The Holiday Inn Express Walnut Creek, CA hotel, minutes from Concord, Pleasant Hill and Moraga, offers access to I-680 for access to Oakland, San Francisco, San Jose, and all parts of the San Francisco Bay Area. Or, if you prefer to avoid driving, BART is 3 blocks away and takes you to San Francisco within 30 minutes. Visiting St. Mary s College, Concord Pavilion, & the upscale Broadway Shopping Plaza of Walnut Creek are all easy from the hotel.If you re working in Walnut Creek, the Holiday Inn Express Hotel makes visiting PMI, Siemens Oncology, Kaiser Permanente or PG&E easy and stress-free. In Contra Costa County, the Holiday Inn Express Walnut Creek, CA is well known for being one of the only hotels in Walnut Creek to offer free high-speed Internet access, free parking, and free shuttle service within 3 miles. ... more   less 

Additional Information about Holiday Inn Express Walnut Creek

Address: 2730 N Main St, Walnut Creek, CA 94597-2732
Region: United States > California > Walnut Creek
Price Range: $149 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Walnut Creek 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Holiday Inn Express Walnut Creek Hotel Walnut Creek
Holiday Inn Walnut Creek
Walnut Creek Holiday Inn
Hotel Style:
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Walnut Creek staff and other travellers.
3 questions
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San Diego, California, United States
over a year ago
Manchester, United Kingdom
10 months ago

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Questions? Get answers from Holiday Inn Express Walnut Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they gave me a 'quiet room' they said - there was no road noise”
 of 5 bubbles 347ChuckM, 13 Feb 2017 | Read review
“Rooms on the courtyard side would be quieter”
 of 5 bubbles T9828EXleslies, 7 Dec 2016 | Read review
“Second floor NOT facing the freeway to have a quieter room.”
 of 5 bubbles deborah112016, 1 Dec 2016 | Read review
“Try to get a room directly above front desk. Some rooms are a long walk.”
 of 5 bubbles E7098XLdavidw, 27 Oct 2016 | Read review
“Second floor room seemed a bit quieter; not sure why.”
 of 5 bubbles mh999, 25 Oct 2016 | Read review
5 of 5