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Embassy Suites by Hilton Walnut Creek

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Embassy Suites by Hilton Walnut Creek
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1,075 Reviews from our TripAdvisor Community

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Showing 1,060: English reviews
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Houston, Texas
Reviewed 2 days ago NEWvia mobile

I have enjoyed my stay mostly because of the staff. Loulou and Briana have been wonderful and helpful. Breakfast is great on the weekends. Some of the best poached eggs I've had anywhere. We go to work too early for breakfast during the week. It can be hectic on the weekends since the hotel is almost always full. They have...

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Helpful?
Thank staceylh2016
Merced, California, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017

This hotel is conveniently located off the freeway and adjacent to a BART station. We booked this because I had an appointment in San Francisco in the early morning and couldn't get a decent priced hotel in the city. We are Hilton Honors members and patronize this brand. However, we have been disappointed in some Embassy Suites in some cities....

Review collected in partnership with Embassy Suites Hotels
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1Thank Marcia M
About Hotel's Favourite Review
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Thank you very much for your well stated experience at The Embassy Suites in Walnut Creek. The Valet price is $25 per night with full service. While you can find self parking in the area, only valet service will assure in and out privileges with no additional charge.

San Pedro, United States
Reviewed 2 days ago NEW

Rude and inattentive front desk staff Rooms with missing bath plugs and broken TVs Extremely loud rooms on 8th floor You can hear the sound of someone using the toilet on the floor above you We were told our room would be changed, and our bags placed in the new room, At last minute the change was delayed until the...

Review collected in partnership with Embassy Suites Hotels
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Thank keithfs
San Dimas, United States
Reviewed 2 days ago NEW

Great place! Lots of good food - both complementary and paid; easy to get in and out; great rooms; nice little gift shop for those things you always forget to bring and/or munchies. Can't wait to go visit that part of the family again!

Review collected in partnership with Embassy Suites Hotels
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Thank elizabethpR977WC
Lakewood, California, United States
Reviewed 3 days ago NEW

Weekend trip with sister in laws once a year. Unfortunately the couch in our room was really uncomfortable as the cushions that you sit on disappeared into the couch frame as soon as you sit down. The couch and chair were old.

Review collected in partnership with Embassy Suites Hotels
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Thank Liz T
Haddonfield
Reviewed 6 days ago NEW

This hotel is one of the best I've stayed in. The staff is very friendly and accommodating. The free breakfast is abundant and delicious. The rooms are clean and it's located extremely close to BART for easy access to into SF. We loved staying there.

Review collected in partnership with Embassy Suites Hotels
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Thank Toni A
Chicago, Illinois
Reviewed 1 week ago via mobile

This hotel is in a great location for burbs of the east bay, they have a pool, gym, free breakfast, and managers reception, which is nice. They only offer valet parking at 25 bucks a night, but could get a little backed up during busy check out times. We had some issues with the hotel housekeeping staff, but was told...

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Thank hart277
Reviewed 1 week ago via mobile

Multiple business visits to this comfortable business hotel. Great breakfasts and great ambience for evening drinks and meals. Location within walking distance of great restaurants. Friendly and efficient staff throughout the hotel.

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Thank Mark P
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Hi Mark, Thank you for the feedback and nice comments about our team members. We are very appreciative of you being our guest. Sincerely,

Basking Ridge, New Jersey
Reviewed 2 weeks ago

issues with noise due to construction, food quality was poor (eggs in morning were bad unless you got them at the cook to order counter). No coffee avail after 1030a, and my room smelled like someone had been smoking in it.

Review collected in partnership with Embassy Suites Hotels
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Thank purchasing2017
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Thank you for the feedback and I am sorry you had a poor experience. If a buffet isn't your thing, as you mentioned, we do offer a fresh made to order breakfast including omelets and eggs any style along with pancakes, hash browns, bacon and much more. Coffee is available, free of charge, in our atrium area in the mornings...

Porterville, California
Reviewed 2 weeks ago

We usually enjoy the Embassy Suites chain. However, this facility is showing its age. We have been staying at the Walnut Creek, CA hotel for many years and have seen it going through several changes. Some good, other questionable, but we always enjoyed staying there. This time, we reserved a premium room which included some snacks and nonalcoholic drinks which...

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Helpful?
Thank yosefg733
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Thank you for the feedback. We certainly appreciated the nice comments about breakfast and I am truly sorry that your room was not to your liking. I should point out that we are remodeling rooms as we speak and I am sure you will notice the update modern feel of our new rooms. Thank you for staying with us and...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Embassy Suites Walnut Creek hotel is ideally located in the beautiful East Bay of Northern California. We are convenient to Oakland, San Francisco and SFO airport and BART. Spread out in a two-room suite or upgrade to an Executive suite for extra space and amenities. Enjoy a complimentary cooked-to-order breakfast and evening drinks and snacks at the Manager's Reception. Host an event in our 7,000 sq. Ft. Of meeting space, or celebrate a special occasion in the eight-story tropical atrium. This hotel offers valet only parking for guests for $25/day. ... more   less 

Additional Information about Embassy Suites by Hilton Walnut Creek

Address: 1345 Treat Blvd, Walnut Creek, CA 94597-2173
Region: United States > California > Walnut Creek
Price Range: $188 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Walnut Creek 3.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Embassy Suites Walnut Creek
Walnut Creek Embassy Suites
Hotel Style:
#2 Green Hotel in Walnut Creek
#3 Family Hotel in Walnut Creek
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Walnut Creek staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Walnut Creek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not find the secret to a good room at this location yet.”
yosefg733, 11 Apr 2017 | Read review
“Check the room before you unpack”
Nerde, 18 Mar 2017 | Read review
“All rooms open onto balcony-like walkways overlooking the open lobby space.”
JeanneB203, 2 Mar 2017 | Read review
“We had a room right across from the BART noise and the new windows cancel out the noise others complained about.”
flansy, 20 Feb 2017 | Read review
“Book on the 7th or 8th floor”
meeggs, 30 Jan 2017 | Read review
5 of 5