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Hampton Inn & Suites West Sacramento

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400 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Grants Pass, Oregon
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 days ago NEW

We were greeted at the front desk with smiles and good conversation. No sense of rush was felt only doing their job and trying to make us feel welcome and comfortable. We inquired about what was available (i.e. breakfast) and when. We also confirmed that the king size bed would be in our room as requested. Check out was easy... More 

Helpful?
1 Thank David R
Maria B, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

David R., I am so glad our team made you feel right at home with a great welcome to the Hampton Inn & Suites by Hilton West Sacramento! We will be sure to share your lovely words of our stellar team. Pleased to read that your visit from start to finish was a wonderful experience! We look forward to hosting... More 

San Diego
1 review
Reviewed 1 week ago

The staff was very friendly. The breakfast for the most part was delicious and the room was clean and comfortable. Only thing that could have been better was more channels on the tv but that is a non issue.

Review collected in partnership with Hampton

Helpful?
Thank ericsN5917AQ
Maria B, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

ericsN5917AQ, Thank you for the opportunity to host you during your visit to the Hampton Inn & Suites by Hilton West Sacramento! We thank you for the feedback and pleased to see you enjoyed our delicious breakfast with our array of options! We look forward to your next visit into West Sacramento at the Hampton! Maria B. - General Manager More 

San Francisco, United States
1 review
Reviewed 2 weeks ago

Awesome experience, customer service was superb. The rooms were clean and comfortable. Pricing was high but I would prefer to pay for the type of service and the cleanliness of the rooms. I will definitely return back to this location for any of my future stays in the area.

Review collected in partnership with Hampton

Helpful?
Thank 822rebekahi
Maria B, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

822rebekahi, Thank you for the 5 star review on the Hampton Inn & Suites by Hilton West Sacramento. We are so pleased out friendly team and clean comfy rooms worked well for your most recent trip with us! We look forward to many more visits from you in the area! We highly recomend the brand new Golden 1 arena, for... More 

Bakersfield, United States
1 review
Reviewed 2 weeks ago

Stayed at Hampton Inn & Suited in West Sacramento during our visit for a wedding. Staff was very friendly, hotel was nice and clean, complimentary breakfast was great especially because we have 2 pre-teens (teens are always hungry). Even the bed was soft and I didn't wake with a stiff back like I usually do when I stay in a... More 

Review collected in partnership with Hampton

Helpful?
Thank 87mariachristinal
Maria B, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

87mariachristinal, We appreciate your kind words on our wonderful team at the Hampton Inn & Suites by Hilton West Sacramento. We are so glad we accommodated you and your pre-teens during you Fall visit. We look forward to your next visit with us in our great comfy beds! Maria B. - General Manager More 

Reno, NV
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

Nice one night stay. Clean and comfortable rooms. Easy access to I-80 while traveling. Located close to shopping. Dining option include fast food, mid-price and fine dinign within 5 miles. Would definitely stay here again.

Review collected in partnership with Hampton

Helpful?
Thank Sandy428
Management response:

Sandy428, thank you for your recent stay with us at the Hampton Inn & Suites by Hilton West Sacramento. I am happy to hear you enjoyed your stay and had the chance to see what we have to offer in West Sacramento. We look forward to your next visit. Maggie Ingraham Assistant General Manager More 

Carson City, Nevada
Level Contributor
5 reviews
Reviewed 25 October 2016

Very nice hotel, close to shopping, old town Sacramento, the river. Perfect location to do everything we had planned and even some things we didn't plan on doing. A nice variety of restaurants in the area.

Review collected in partnership with Hampton

Helpful?
Thank Cathie Z
Maria B, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

Cathie Z., We thank you for selecting the Hampton Inn & Suites by Hilton West Sacramento! We are so excited to read about your most recent visit to West Sacramento & happy to see you liked our prime location! Truly sounds like you had a great trip. We hope you come see us again! The brand new Golden 1 Arena... More 

Las Vegas, United States
2 reviews
Reviewed 22 October 2016

Hilton lives up to their high standards. You will never be disappointed with any Hilton brand. Staff including management are always very pleasant, helpful and kind. The rooms are above standard. Food is always good.

Review collected in partnership with Hampton

Helpful?
Thank Kim O
Maria B, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

Kim O., Thank you for your most recent stay and review on the Hampton Inn & Suites by Hilton West Sacramento. We appreciate your continued loyalty and support to us! I am glad to see you enjoyed your room and our food! We look forward to many more stays with us! More 

Fresno, California
Level Contributor
73 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 October 2016

Stayed at many Hampton Inns all over the United States and at first impression this one looks just as nice as all the others. The check in area, lounge, and mini mart are all clean and well appointment. My room however was subpar. I was lucky I had two beds to choose from in my room. One of them was... More 

Helpful?
Thank Justin L
Maria B, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

Justin L., We appreciate your feedback. We thank you for selecting us while traveling for business to West Sacramento. I am sorry to hear we fell short in your most recent visit with us. We will share with our team and working hard to address all concerns. Do not hesitate to contact me at Maria.Brasch@hilton.com or 916.374.1909. We hope to... More 

tulare, United States
1 review
Reviewed 19 October 2016

upon arrival i found an unflushed toilet, used bandaid on fhe floor of the room. Will NOT stay at this location again. Very disappointing vs. other Hampton Inns i have stayed at. It is annoying that this site requires 200 characters to post

Review collected in partnership with Hampton

Helpful?
Thank Marian Hatasu T
Maria B, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

Marian Hatasu T., Thank you for your TripAdvisor review. I am sorry we fell short in providing you a satisfactory stay. I deeply apologize for the unflushed toilet and bandaid found on the floor. We will be working closely with our team to get the items corrected. My sincere apologize once again. We would love the opportunity to host you... More 

Chico, California
1 review
Reviewed 17 October 2016

Not worth the $180 room rate. Room was not clean and had visible stains. Maybe they spend the money on all the parking lot signs warning parking your car is your problem when it's broken into rather than a good cleaning lady. Make this your last choice!

Review collected in partnership with Hampton

Helpful?
Thank johnmP8844AS
Maria B, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

johnmP8844AS, Thank you for staying with us and for your comments. I am sorry your stay with us did not meet the high expectation that we set for ourselves. We truly value you feedback will use your comments to insure that we do better for our guest going forward. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn and Suites West Sacramento is located a block from RiverPoint Marketplace and is just across the river from downtown Sacramento providing quick and convenient access to historic landmarks, state government buildings, Sacramento City College, four-star restaurants, great shopping and much more. Enjoy spacious rooms and suites with free WiFi, iron, flat screen TV and complimentary local calling. Additional hotel amenities include free daily hot breakfast, outdoor pool, 24-hour fitness center, 24-hour business center, and Suite Shop. ... more   less 

Additional Information about Hampton Inn & Suites West Sacramento

Address: 800 Stillwater Rd, West Sacramento, CA 95605-1630
Region: United States > California > West Sacramento
Price Range: $160 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites West Sacramento 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hampton Inn & Suites West Sacramento Hotel West Sacramento
Hampton Inn And Suites West Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites West Sacramento staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites West Sacramento staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“PIck a 3rd floor room to increase your chances of having a quiet room.”
 of 5 bubbles AKAJamie, 30 Dec 2015 | Read review
“Very nice typical Hampton quality throughout”
 of 5 bubbles paynet2015, 15 Sep 2015 | Read review
“Become a IHG member to save on wifi charges”
 of 5 bubbles 6AlanN, 17 Jul 2015 | Read review
“Ask what room amenities you have before you book.”
 of 5 bubbles annad657, 7 Jul 2015 | Read review
“Our room was across from the elevators, but it was very quiet. There was a conference group in the hotel; we saw them in the lobby and hallway, but never heard any noise from them in our room.”
 of 5 bubbles 925lynnec, 5 Jul 2015 | Read review
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