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Holiday Inn Express - West Sacramento

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Traveller (8)
Room & Suite (41)
Dining (7)
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Overview
  • Excellent31%
  • Very good39%
  • Average20%
  • Poor7%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (90)
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All reviewsgrocery store across the streetcovered parkingroom was cleancomplimentary breakfasthotel is locatedwould stay here again
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31 - 35 of 86 reviews
Reviewed October 7, 2013

We stayed here for 3 nights while on business. The area itself is certainly not pretty but that didn't bother us at all. I can only compare this hotel to other HIE and hotels of a similar price and this fares badly! The whole hotel...More

1  Thank nic675
Response from IHGCare, Guest Relations Manager at Holiday Inn Express - West SacramentoResponded October 22, 2013

Dear nic675, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please accept our sincere apology for...More

Reviewed October 4, 2013

I've stayed three times at the hotel, but will no longer do so. The first 2 stays were great, and the third was great until checkout when they would not honor the room rate I had confirmation of. (I showed them the confirmation email I...More

Thank longhairmom
Response from IHGCare, Guest Relations Manager at Holiday Inn Express - West SacramentoResponded October 20, 2013

Dear longhairmom, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see the issues with your reservation and billing prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made,...More

Reviewed October 3, 2013

Recently stayed for 3-nights during this return business trip to the Sacramento area. Once again, a clean, QUIET, and friendly stay. Hotel offers great access to I-80, downtown Sacramento, relatively nearby SMF airport and other areas in Northern California. This property offers the friendliest and...More

Thank JLivesInPacificNW
Reviewed August 25, 2013

Sophie the manager was excellent! She assisted us with a fax and persisted when the receiving machine had issues. She was helpful, cheerful and gave us good info about dining options. The room was warm when we arrived, on the west side of the hotel,...More

Thank morelbierw
Reviewed July 27, 2013

I ended up here after my less expensive hotel of another brand flooded my bathroom and had nothing else available. I called here at 11pm and the night manager set a room aside for me right away. Now I know why, especially when traveling for...More

Thank clhircock
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$121 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (41)
Dining (7)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Don't get a room on the back side of the hotel. There is an equipment rental place that kicks into gear..."
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"Not really a jucuzzi suite"
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"Elevator is very slow"
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"Disabled/mobility needs might ask for room 201 or 221."
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