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This Holiday Inn was wonderful. Staff very helpful and friendly. Housekeeping did a great job, as well. On-site parking, as well as complimentary breakfast. Coffee, tea, hot chocolate available 24/7.
The Fitness Room was great, as was the Business Center. Close to freeway access.
I rarely stay in a hotel in this area because I grew up here and stay with family and friends. But I needed a place close to a training session near northern Santa Rosa. This hotel is newer, very clean and easy to access. It...More
Traveling the west coast for seven weeks now and this HIE was not on the top of the list of at least twenty different properties. As a Platium member the greeting by the clerk at check in was less than pleasant. No standard greeting, no...More
Response from Robin V, Manager at Holiday Inn Express Windsor - Sonoma CountyResponded February 21, 2017
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to...More
We stayed overnight during our road trip around the wine country. We wanted to visit the Dry Creek & Russian River area so we needed a "midpoint" to stay. We were starting to get afraid when we saw reviews of other hotels that weren't clean,...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Windsor - Sonoma CountyResponded February 22, 2017
Thanks for leaving feedback about the Holiday Inn Express Windsor Sonoma Wine Country, CA. I appreciate that you chose our hotel chain for your stopover.
It is good to read that we were able to meet your needs in terms of the upkeep...More
The room was freezing (over the garage and overlooking the freeway/right next to it), but the heat worked well (once on). Note - no vents in the bathroom so leave the door open so it heats up. There were a lot of tables in our...More
Response from Robin V, Manager at Holiday Inn Express Windsor - Sonoma CountyResponded February 1, 2017
Thank you for taking the time to write a review for our hotel. I do apologize that you did not have a better experience. We are getting ready to have a complete hotel remodel which will include some of the items mentioned in your review....More