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I really wanted to like this place. Excuse the long review but the actual facts may help this place meet its mission. Obviously they are investing tons of dollars into renovations so I assume they hope to be a premier conference and tourist destination. They...More
My favorite hotel in Yountville, its close to everything in Yountville, so you just walk and no need to drive to your favorite restaurants. The delicious breakfast is what I also look forward to every day, and if your lucky, wine tasting in the afternoon....More
1 Thank Discover-EM
Management response:Responded May 26, 2018
Thank you for taking the time to share your five star experience with us! We love hearing these comments are truly appreciate your business and recommendation!
We hope to see you again soon!
Director of Operations
Made our reservation for mid August and all correspondence had shown finished photographs of the newly renovated Villagio - so we were a bit more than surprised when we drive up and it is entirely under construction with a sign saying to "register" at Village...More
Planning to stay at the hotel in less than a month but may cancel for another hotel in the region because:
1. Wasn't aware of the construction when I booked through my chase card. I picked Villagio (which was more expensive, over $700/night) over its...More
3 Thank Rebecca W
Response from kfiggins2018, Director of Operations at Hotel VillagioResponded 5 days ago
Dear Rebecca W,
I'm glad we were able to connect over email since you penned this review. It's always our intention to show genuine and urgent care with all of our guests, regardless of when the arrival date is.
While we were delayed in our...More
My husband and I just returned from a one night stay at the Villagio Hotel on July 27th, 2018. Please note that the hotel is currently under construction with the pool unavailable for use. We were allowed to use the pool at their sister hotel...More
1 Thank Ehp214
Response from kfiggins2018, Director of Operations at Hotel VillagioResponded 2 weeks ago
Thank you for taking the time to share your recent experience with us at Hotel Villagio. We very much appreciate your decision to stay with us despite our lingering construction activity.
We appreciate you listing the pros and cons from your time with...More
That was a miss post. We were originally booked at Village and due to their Renovation they moved us to Vintage House. You won;t be disappointed the place is magnificent, i just posted in the wrong place Sorry for the... More
That was a miss post. We were originally booked at Village and due to their Renovation they moved us to Vintage House. You won;t be disappointed the place is magnificent, i just posted in the wrong place Sorry for the confusion