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Ameristar Casino Resort Spa Black Hawk

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Ameristar Casino Resort Spa Black Hawk
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1,325 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Resort Spa Black Hawk
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Showing 1,318: English reviews
Aurora, Colorado
Reviewed 13 July 2014

For my husband's birthday, I made reservations for us in the Deluxe Spa Suite spending almost $500 for one night. It was absolutely worth every penny. The room exceeded our expectations. It was very clean. All the staff were efficient. The room had a safe in it which was so convenient and allowed us to take what we needed for...

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Thank Shawna M
Whitewater, Colorado
Reviewed 11 July 2014

Pinnacle Entertainment bought out Ameristar last year and took over managing the Blackhawk resort in January (according to a source at the hotel). Supposedly, "the jury is still out" on whether this management change is considered positive or negative by the staff. For us, the changes we saw were all consistently negative, such as: 1) Slots were super-tight when we...

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7Thank Colorado_Rick
Parker
Reviewed 9 July 2014

If things go wrong no one will help you. I book a reservation online directly with the Ameristar Web-Site. This is no third party web-site, but the hotel website directly. I add 2 people to my room when I make the reservation. This included my partner and his father. I still have a reservation confirmation showing the names of the...

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5Thank ParkerRon
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Thank you for sharing your feedback. I am sorry to hear about your partner's experience. Guest satisfaction is our top priority and what you describe certainly does not meet our standards. I thank you for this opportunity to allow us to redeem our service. Please feel fee to email the details of your reservation such confirmation number, name and check...

Salida, Colorado
Reviewed 9 July 2014

Buffet was not up to par this trip with all my previous visits. Always loved their Caesars salad since I'm a vegeterian but it wasn't available this time. Server never came after I was seated. Room reserved wasn't available on checkin, and room I took had hard as a rock bed, had to be moved later in the day to...

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1Thank Butch R
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Thank you for sharing your experience, Butch. Guest satisfaction is our top priority and what you describe certainly does not meet our standard. I sincerely apologize for all that went wrong during your most recent visit. I went ahead and sent your review to our property team for review. We will work hard to really impress you on your next...

Workington, United Kingdom
Reviewed 8 July 2014

stayed in the ameristar sept 2013 for 3 nights,lovely clean room ,very comfortable beds.bathroom very modern and spotless.we were room only.the romms are above the casino and it is only over the road from other casinos,there is also free shutles between casinos in blackhawk and central city but it is walkable.

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1Thank john h
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

John, It's great to read a review as pleasant as this. I am so pleased your stay was comfortable and conveniently located. Thank you for sharing your experience and for being our guest. Please come back to visit soon.

Cheyenne
Reviewed 5 July 2014

Ameristar provides comfort and friendly service. When we opened the door to our room, I couldn't believe how beautiful yet comfortable it looked. We had a lovely hillside view. The bathroom has so much room. The inviting glass-encased shower is separate from the bathtub. The room and bathroom are decorated with modern features. The bed was comfortable. I would love...

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Thank Michelle B
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Thank you for the great review, Michelle! The stunning views and separate tub and shower certainly are popular features. I'm pleased to hear you had a comfortable stay and apologize for the dim bathroom lighting. I look forward to your next visit to enjoy the roof-top pool. Thank you for being our guest.

Palm Bay, Florida
Reviewed 1 July 2014

So I get to the registration desk and find out that even though I had booked several days ago, they do not have my reservation. After acting like they can not accommodate me a manager finally comes out and acts like she is doing me a HUGE favor by giving me a room at a special price. By this time...

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13Thank hanginginfla
Rocklin, CA
Reviewed 30 June 2014

Just returned on business and I ahve to say how impressed I was. Rooms feel new and are very clean. Resort staff was friendly and the support staff for our business meetings were excellent. Ate jsut one meal here and it was decent for hotel food. Lots of choice nearby as everything is walking distance.

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Thank Have4WillTravel
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Thank you for review! We are very pleased to hear that you enjoyed your stay with us and that you were treated well. We hope to see you again soon!

Palm Bay, Florida
Reviewed 30 June 2014

We stopped here for one night on our way back to Florida. I had never been here and was not disappointed. The room was spacious, clean, and had a great view of the town and mountains. The staff were very helpful and friendly and the casino is nice. The rooftop pool is great. We can't wait to go back and...

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Thank Terri D
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Thank you for your review! We are so pleased that you enjoyed your stay with us and that you were treated well! We hope to see you again very soon!

Western Colorado
Reviewed 30 June 2014

I love this place. The rooms are so spacious and comfortable. They are always clean and comfortable. I love the spa and the dining choices at this Resort as well. I've stayed in several places in Black Hawk and the Ameristar is the best, by a long shot.

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1Thank MicKel09
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Thank you for the wonderful feedback. We are delighted you enjoyed your stay at Ameristar Black Hawk. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Timberline Grill
Timberline Grill
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ameristar Casino Resort Spa Black Hawk is a completely new luxury hotel and spa in the Denver area. This Ameristar Hotel in Black Hawk has 536 spacious guest rooms with 64 suites, many featuring panoramic views of the Rocky Mountains. You’ll find a full-service day spa and the only pool in Black Hawk at this Ameristar Resort. Guests may also enjoy an on-site Fitness Center, indoor/outdoor swimming pool and a two-story casino with rustic elegance. ... more   less 

Additional Information about Ameristar Casino Resort Spa Black Hawk

Address: 111 Richman Street, PO Box 45, Black Hawk, CO 80422
Region: United States > Colorado > Black Hawk
Price Range: $171 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Resort Spa Black Hawk 4*
Number of rooms: 536
Reservation Options:
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Also Known As:
Ameristar Casino Resort Spa Black Hawk Hotel Black Hawk
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Resort Spa Black Hawk staff and other travellers.
21 questions
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Raleigh, North Carolina
Raleigh, North Carolina
9 months ago
over a year ago

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Questions? Get answers from Ameristar Casino Resort Spa Black Hawk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have better views obviously. The pool on the roof is heated and has one of the best views you have ever seen.”
 of 5 bubbles 771vanced, 10 Mar 2017 | Read review
“Request even number rooms for quiet mountain view , odd number rooms for look at the town.”
 of 5 bubbles kekuluo, 5 Mar 2017 | Read review
“If you have a spec. req at checkin, stay there until they honor it.”
 of 5 bubbles 17joeg, 4 Mar 2017 | Read review
“Ask for a room on a high floor with a city view.”
 of 5 bubbles mumsie2u, 28 Feb 2017 | Read review
“Mountain View”
 of 5 bubbles brian34743, 27 Feb 2017 | Read review
5 of 5