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BEST WESTERN PLUS Carousel Inn & Suites

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BEST WESTERN PLUS Carousel Inn & Suites
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354 Reviews from our TripAdvisor Community

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Showing 353: English reviews
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Joplin, Missouri
Reviewed 4 days ago NEWvia mobile

Easy access from Highway. Pleasant staff. Room was good. Really appreciated the gift shop with postcards and Carousel merchandise. Not too far to Carousel. Even if you visit the Carousel in off season and can't touch the Carousel, there is large viewing window, so always worth a stop.

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Helpful?
Thank octoberhart
Best Western Pl... C, Manager at BEST WESTERN PLUS Carousel Inn & Suites, responded to this review

Dear Octoberhart, Thank you so much for taking the time to give us a review along with the great rating. So glad to see that the experience staying with us has been pleasant. If you ever have the opportunity again, I would suggest coming back to Burlington in between Memorial day and Labor day when the carousel is open to...

Bozeman
HOTEL’S FAVOURITE REVIEW
Reviewed 17 February 2017

This place is worth the wait of driving all the way thru Kansas. The staff was very helpful and the accommodations were wonderful for the price paid. Additionally, Best Western rewards perks are worth it.

Review collected in partnership with Best Western
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Helpful?
Thank Matthew B
About Hotel's Favourite Review
Best Western Pl... C, Manager at BEST WESTERN PLUS Carousel Inn & Suites, responded to this review

Dear Matthew, Thank you so much for the review and the perfect rating, we greatly appreciate it. It's always a pleasure for us to host a rewards member and have them thoroughly enjoy all of our wonderful amenities. If you your travels ever bring you back to Burlington, we hope to see you will stop by again to see us....

Telluride, United States
Reviewed 5 days ago NEW

We were traveling with our son and dog heading back to Colorado. This hotel had easy access to a great quiet yard on the side of the hotel on the 1st floor...love it. Nice hotel as well. Great breakfast, nice amenities. Easy! Price was average, but acceptable.

Review collected in partnership with Best Western
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Helpful?
Thank James O
Best Western Pl... C, Manager at BEST WESTERN PLUS Carousel Inn & Suites, responded to this review

Dear James, Thank you so much for taking the time to share with us your recent experience staying at our property, we do appreciate any feedback from our guests. Glad to see that your family thoroughly enjoyed all of our fantastic amenities, especially the breakfast that we pride ourselves in. Regarding the price, since you had a dog accompanying you...

Reviewed 5 days ago NEW

Stayed there randomly on a road trip out but 3 months later I got a $120 bill and now they won't return my calls. I have called three times and every time they say they'll call back the next day. Lies.

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Helpful?
Thank Kevin A
Best Western Pl... C, Manager at BEST WESTERN PLUS Carousel Inn & Suites, responded to this review

Dear Kevin, First off thank you for the review and for bringing this to management's attention. This is rather a peculiar situation due to the fact that after questioning our front desk agents on if anyone by the name of "Kevin" called regarding their bill, none of them said yes. Not only that but after a detailed search through our...

Reviewed 6 days ago NEW

The hotel was very convenient, clean, and reasonably priced. The breakfast included the standard hotel buffet items and made-to-order omelets! The staff was courteous and helpful. This was a rung or two above the average.

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Helpful?
Thank Mark R
Best Western Pl... C, Manager at BEST WESTERN PLUS Carousel Inn & Suites, responded to this review

Dear Mark, Thanks so much for spending the time to give us a review and for the great score too. Management is glad to see that the staff treated you with the utmost respect and also our omelet breakfast was all to your liking. Thank you again for the review, and if you are ever back in Burlington know that...

Peyton
Reviewed 1 week ago

Clean spacious room, comfortable beds that provided a good night's sleep, great shower/tub, full length mirror door on closet, all the amenities and a great breakfast at a very reasonable rate. We will stay again.

Review collected in partnership with Best Western
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Helpful?
Thank 565mariannec
Best Western Pl... C, Manager at BEST WESTERN PLUS Carousel Inn & Suites, responded to this review

Dear 565mariannec, Thank you so much for spending time out of your busy schedule to give us a perfect review we certainly appreciate any feedback we receive from our valued guests. It always brings me a lot of joy when guests meet the friendly staff and enjoy our wonderful amenities especially our renowned breakfast. Please know that I will be...

LENEXA, United States
Reviewed 1 week ago

The hotel had a omelet bar where you order your specialty omelet. The hotel was very clean with helpful staff. Of all the Best Westerns I have stayed in this one is at the top of my list. A great value for your money too.

Review collected in partnership with Best Western
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Helpful?
Thank Debbie J
Best Western Pl... C, Manager at BEST WESTERN PLUS Carousel Inn & Suites, responded to this review

Dear Debbie, Thank you for the perfect review and for taking time out of your day to share with us your experience. Management is elated to see such praise for all of the hard work from the staff and we are absolutely grateful to have a fantastic team here. Hope you made it to your destination safely, and if you...

Oyster Bay, New York
Reviewed 2 weeks ago

Hotel near major road. Staff helped with dinner suggestions. Breakfast was fine with omelets made to order. Large room near elevator. We booked online just prior to arrival. Town not great but we were only interested in a room and a meal.

Review collected in partnership with Best Western
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Helpful?
Thank William Q
Best Western Pl... C, Manager at BEST WESTERN PLUS Carousel Inn & Suites, responded to this review

Dear William, Thank you for taking time out of your day to share with us your thoughts and for the fantastic review. Management is very pleased to hear from another satisfied guest who thoroughly enjoyed all of our wonderful amenities. I do recommend coming back to Burlington during the summer time; in between Memorial day and Labor day as that...

Burlington, United States
Reviewed 3 weeks ago

This is the worst hotel ever!!! The staff is RUDE! The beds are hard and uncomfortable. Hotel smells like a marijuana plant. Very loud. Asked to be moved to a different floor as there were people smoking and running up and down the halls, staff told me we could not be moved as they were full.

Review collected in partnership with Best Western
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Helpful?
Thank 532alfredl
Best Western Pl... C, Manager at BEST WESTERN PLUS Carousel Inn & Suites, responded to this review

Hello 532alfredl, We are very sorry to hear that your recent stay did not exceed expectations. Please know that we deeply value your feedback and have already taken appropriate steps to prevent such instances from occurring again. For instance, we have inspected the mattresses to ensure that it meets Best Western's extremely high comfort standards. Similarly, I would like to...

Topeka, Kansas
Reviewed 20 March 2017

Beware this property now charges your credit card immediately and offers no cancellation. I will stay my last time here in May, but I will miss their nice home cooked omelets in the morning. Luckily there is a new Fairfield right across the street where I will be staying on my next visit, because I will never stay here again.

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Helpful?
Thank AJR0915
Best Western Pl... C, Manager at BEST WESTERN PLUS Carousel Inn & Suites, responded to this review

Dear AJR0915, Sorry to hear that your recent experience with us was not what you were expecting. Management as a whole is having difficulties tracking down your reservation and your username is not much to go off of. It is our assumption then that your reservation was an advanced purchase rate which is more economical but is a non cancel...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The staff at our Burlington hotel welcomes you with hospitality, friendliness and a choice of quiet, comfortable rooms.Guests can really get away from it all at our Burlington hotel that’s surrounded by small town charm and quaint attractions like the Old Town Museum. Burlington, Colorado is home to the Kit Carson County Carousel, a prime place for photo opportunities or to let the kids experience a piece of American history. With a friendly staff committed to making your stay comfortable and enjoyable, this is the perfect destination for a relaxing vacation.Our Burlington hotel is also the first hotel in Colorado for travelers coming from Kansas, and we’re a nice stop on the way to the mountains. ... more   less 

Additional Information about BEST WESTERN PLUS Carousel Inn & Suites

Address: 605 S Lincoln St, Burlington, CO 80807-1128
Region: United States > Colorado > Burlington
Price Range: $101 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Carousel Inn & Suites 2.5*
Number of rooms: 66
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Carousel Inn & Suites staff and other travellers.
1 question
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Broken Arrow, Oklahoma
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Carousel Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay across the street!”
AJR0915, 20 Mar 2017 | Read review
“All rooms are good”
SherBear7, 5 Dec 2016 | Read review
“Room facing fields rather than parking lot - quieter”
Dincy, 4 Oct 2016 | Read review
“Tequilas Mexican Restaurant was a great choice in the small town.”
gaminggoddess, 19 Sep 2016 | Read review
“Higher floors are slightly quieter.”
Mab545, 10 Sep 2016 | Read review
5 of 5