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BEST WESTERN PLUS Castle Rock

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514 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Castle Rock
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Showing 500: English reviews
Jayess, Mississippi
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2015 via mobile

This hotel is in a great location. Lots of shopping areas nearby. Located next-door to a liquor and wine outlet store and IHOP. The rooms are updated. The breakfast area is clean and well stocked. The grounds are clean and well kept.

Helpful?
1 Thank Tyra H
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Tyra H for your detailed review of your recent stay at our property. We appreciate you taking the time to leave a review and comment on our beautiful property here in Castle Rock. We're glad to hear that you had such an enjoyable stay and took advantage of the local amenities nearby. We hope you choose us again... More 

San Luis Obispo, Ca.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 November 2015

Good location. However no Wifi for our four day stay. They said there was a problem but could not give details nor indicate when they might have it back. Said we could go across sweet to another hotel and sit in there lobby and use their internet. To many other places in the area, I will not be back.

Helpful?
Thank TerryR777
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you TerryR777 for taking the time to leave us a review. On behalf of the entire team here at the Best Western Plus in Castle Rock, we apologize for any inconvenience the lack of in-house internet caused you during your stay. The issue that we are dealing with is unfortunate and we have not been given many details on... More 

Goodland, United States
1 review
Reviewed 16 November 2015

I recently stayed at the Best Western Plus in Castle Rock, CO. This was my 2nd time to stay there. It is a great place to stay. The rooms are very nice, clean & comfortable. Hotel employees are nice & friendly. I will stay there again the next time I am in Castle Rock.

Review collected in partnership with Best Western

Helpful?
Thank Cathy C
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Cathy C for your 5 star review! We appreciate you taking the time to leave us feedback and comments in regards to your recent stay. We strive to provide the best customer service around and I am glad to hear that we made a great impression on you! We look forward to seeing you again the next time... More 

Washington DC, United States
1 review
Reviewed 10 November 2015

This hotel was a good business value for lodging. The price per night is under government per diem rate. It is a good location to downtown Castle Rock. In addition, there is a private shuttle service that drops you off close to the hotel for a reasonable cost to and from Denver International Airport (DIA).

Review collected in partnership with Best Western

Helpful?
Thank Koren M
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Koren M for such a great review of our property for business travelers. We appreciate you taking the time out of your busy schedule to leave us a detailed review! We hope to see you again the next time you're in the Castle Rock area for business. Mallory Sortore Sales Manager Best Western PLUS Castle Rock 303-660-3184 More 

Winnipeg, Canada
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 November 2015

Lovely large (2 queen beds) very clean room that looked brand new. Bathroom fixtures were a pleasure to use. Had separate sink area with microwave and fridge. Separate large desk area beside 2 chairs and a table between. The best door lock I've seen and the best free hot buffet ever offered. Staff extremely accommodating and pleasant throughout our stay.... More 

Review collected in partnership with Best Western

Helpful?
Thank Abbey_11
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Abbey_11 for "one of the best" 5 star reviews! We're so happy to hear that you had such a pleasant and enjoyable stay here with us. We appreciate the kind words about our beautiful rooms, delicious breakfast and helpful staff. We look forward to seeing you again the next time you're in the Castle Rock area! Mallory Sortore... More 

1 review
Reviewed 5 November 2015

That about says it, and it was not a positive experience. The clerk told me that it would be up shortly - the next day it was still not working. What more can you say. Lost a day of productivity. Not Happy!

Review collected in partnership with Best Western

Helpful?
Thank 763williamcw
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you 763williamcw for taking the time to leave us a review. On behalf of the entire team here at the Best Western PLUS in Castle Rock, we extend our sincerest apologies for the day of productivity that was lost because of our internet issue. As you can see from our previous reviews, this is a problem that has never... More 

Colorado
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 November 2015 via mobile

Had a really nice room with two queen size bed room was very clean and spacious also the restroom was very nicely kept and clean the front desk people were very nice and helpful the hotel also had a very nice indoor pool and spa and close to restaurants

Helpful?
Thank sharp69
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you sharp69 for providing us with a great review! We appreciate the kind words and detailed review of our property. Thank you as well for all of the pictures you attached for our future guest's reference! We're glad to hear that you enjoyed our facility, amenities and pleasant staff. We hope to see you again the next time you're... More 

Princeton Junction, United States
1 review
Reviewed 4 November 2015

Great Value. The rooms are comfortable and well appointed. The location is good. Close to the I25 Interstate and the Outlet Mall at Castle Rock. The staff are terrific. They are friendly, helpful and accommodating. Breakfast is a little limited but its included and we did not go hungry.

Review collected in partnership with Best Western

Helpful?
Thank David W
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you David W for taking the time to write a review of our property. We appreciate the feedback in regards to breakfast and are very glad to hear that you had such an enjoyable stay here with us. We hope you had time to take advantage of shopping at the Outlets! We hope to see you again the next... More 

New Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 November 2015

This property is a perfect location to shoppers in Castle Rock. The rooms are quiet, even though next to interstate. Bed are comfy and breakfast is good. My daughter likes staying here because of the indoor pool. Staff is friendly too

Review collected in partnership with Best Western

Helpful?
Thank pmichels
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you pmichels for the 5 star review! We're glad to hear that you enjoyed your stay here with us and that you took advantage of the local amenities nearby. We truly appreciate the kind words about our staff and are glad to hear that your daughter enjoyed our indoor pool. We hope to see you again the next time... More 

Colorado Springs, United States
2 reviews
Reviewed 2 November 2015

Very friendly staff. The front receptionist remembered my name as I walked through the door and asked me about my family. Rooms were clean with a quiet and welcoming atmosphere. Very easy to get to but not to close to the highway to add noise. Restaurants easily accessible and within walking distance.

Review collected in partnership with Best Western

Helpful?
Thank Kimberly A C
Mallory S, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Kimberly A C for your 5 star review! We appreciate the feedback and kind words in regards to our staff and facility. We pride ourselves on the creating the best experience for all of our guests and we're glad that we accomplished that with you. We hope that you enjoyed the local attractions and restaurants that you tried... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The Best Western Plus in Castle Rock is conveniently located off the I-25 corridor with access to many amenities.We are located directly south of the Outlets of Castle Rock and within walking distance to many restaurants. Downtown Castle Rock, Denver and the Rocky Mountains are just a short drive away! With our free complimentary hot breakfast served every morning to our 24 hour front desk service, we strive to make your stay feel like home away from home. ... more   less 

Additional Information about BEST WESTERN PLUS Castle Rock

Address: 595 Genoa Way, Castle Rock, CO 80109 (Formerly BEST WESTERN Inn & Suites of Castle Rock)
Region: United States > Colorado > Castle Rock
Price Range: $126 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Castle Rock 2.5*
Number of rooms: 69
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Also Known As:
Best Western Castle Rock
Castle Rock Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Castle Rock staff and other travellers.
2 questions
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Highlands Ranch, Colorado, United States
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Castle Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do allow pets so know that in adance.”
 of 5 bubbles 789valw, 25 Sep 2016 | Read review
“We really liked the suite.”
 of 5 bubbles janetc160, 10 Sep 2016 | Read review
“On 4th floor - great view of mountains”
 of 5 bubbles 45bigwaa, 6 Sep 2016 | Read review
“try to get away from the expressway if possible and on higher floor”
 of 5 bubbles duffer47, 4 Sep 2016 | Read review
“Ice on 3rd and 1st floors. Laundry on 2nd”
 of 5 bubbles 2bgizmo, 4 Sep 2016 | Read review
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