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Grand Z Casino and Hotel

2,118 reviews
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Traveller (18)
Room & Suite (18)
Dining (5)
Overview
  • Excellent45%
  • Very good33%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“the reserve”(621 reviews)
“free room”(45 reviews)
“fortune valley”(38 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,118)Write a Review
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79
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712
308
127
79
Show reviews that mention
All reviewsthe reservefree roomfortune valleyblack hawkreserve casinothe room was niceenjoyed our stayslot machinesexcellent stayparking garagebreakfast buffetclean roomsbed was very comfortablecoffee makerblackhawkcompshallway
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1 - 5 of 2,115 reviews
Reviewed 11 December 2017

I used to visit this location when it was The Reserve. When I made reservations, I had to do a good bit of searching to find out that the Grand Z was indeed the old Reserve where I had stayed before. There really was not...More

Thank Jay R
Reviewed 10 October 2017 via mobile

The food is awesome..The drinks are worth drinking.. The Hotel room on the smoking floor needs to be upgraded.. The TV are old box TV..And some show dark pictures.. I will be going back.Will love to give them 5 stars but with the box TV...More

Thank 202geraldinel
Reviewed 2 October 2017

It was very clean ,staff was a little rude,and slots we're very tight,lost alot of money and food was horrible we got sick and manager failed to replace rotten meal.he acted as if we were lieing even after we had half the sadwiches leftMore

Review collected in partnership with this hotel
Thank shelie2017
Response from RCHColorado, General Manager at Grand Z Casino and HotelResponded 7 October 2017

Dear Valued Guest, Thank you for taking the time to provide feedback on your recent visit to Reserve Casino Hotel. I regret that your restaurant experience did not meet your expectations. I would love to hear the specifics of your interaction, please feel free to...More

Reviewed 29 September 2017

Loved the Reserve. Not just because the room was reasonably priced ($100), large, spotless, comfortable and had great shower, TV, towels, amenities and fast internet. The casino itself is spacious and quiet, and as a new club member I was able to earn a delicious...More

Thank jimichongaJC
Reviewed 11 September 2017

The room was spacious and comfortable. The bathroom was just a little small. 'We had the single king bed, which was very comfortable. We stayed 2 nights. The hotel desk staff were very nice and helpful. We played the slots and found them to be...More

Thank jparker2629
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Casino and Gambling
Details
Price range
US$68 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$68 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (18)
Room & Suite (18)
Dining (5)
Hotel & Grounds (24)
Bathroom (1)
Questions & Answers
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Char H
24 July 2017|
Answer
Response from Melissa B | Reviewed this property |
From a past experience, if you contact manager Scott Bagley, he will work with you and try to make it right.
1
Vote
carolineilu
5 April 2017|
Answer
Response from denverlite | Reviewed this property |
Never stayed in that room, so can't help you. Sorry.
-1
Votes
carolyn h
17 February 2017|
AnswerShow all 3 answers
Response from Devan S | Reviewed this property |
I believe so!!
0
Votes
Room Tips
"I prefer a street facing room as opposed to looking at the parking garage."
Read review
"Make sure to look for the deals sometimes this comes up twice what we paid."
Read review
"Rooms are expensive in comparison to other casinos in the area"
Read review
"rooms are clean and modern, remodeled and large"
Read review
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