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I used to visit this location when it was The Reserve. When I made reservations, I had to do a good bit of searching to find out that the Grand Z was indeed the old Reserve where I had stayed before.
There really was not...More
The food is awesome..The drinks are worth drinking.. The Hotel room on the smoking floor needs to be upgraded.. The TV are old box TV..And some show dark pictures.. I will be going back.Will love to give them 5 stars but with the box TV...More
It was very clean ,staff was a little rude,and slots we're very tight,lost alot of money and food was horrible we got sick and manager failed to replace rotten meal.he acted as if we were lieing even after we had half the sadwiches leftMore
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Response from RCHColorado, General Manager at Grand Z Casino and HotelResponded 7 October 2017
Dear Valued Guest,
Thank you for taking the time to provide feedback on your recent visit to Reserve Casino Hotel. I regret that your restaurant experience did not meet your expectations. I would love to hear the specifics of your interaction, please feel free to...More
Loved the Reserve. Not just because the room was reasonably priced ($100), large, spotless, comfortable and had great shower, TV, towels, amenities and fast internet. The casino itself is spacious and quiet, and as a new club member I was able to earn a delicious...More
The room was spacious and comfortable. The bathroom was just a little small. 'We had the single king bed, which was very comfortable. We stayed 2 nights. The hotel desk staff were very nice and helpful. We played the slots and found them to be...More