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Colorado Springs Marriott

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Colorado Springs Marriott
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513 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Phoenix, Arizona
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

I'm a little bias, in the 1980's I worked in the restaurant at this hotel. The place has not changed much at all, nice hotel on a hill with rooms looking out on the city or mountains. You can tell it was built in the 80's but is kept up reasonable well. Front desk was great, pool was ok (I'm... More 

Helpful?
Thank John S
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear john S Thank you for sharing feedback on your stay. I'm glad you and your children enjoyed coming back to the hotel. We hope to see you again in the future. Sincerely, Michael Giamundo General Manager More 

Cumming, Georgia
Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

They don't really care if you are Platinum. The rooms are worn, the staff was not very pleasant during check-in. The staff in the Concierge Lounge was awesome. Good location too check out Pikes Peak and Garden of the Gods.

Helpful?
Thank Calvin A
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear Calvin A, Thank you for sharing feedback on your recent stay. Please accept my sincere apologies that the front desk not making you feel valued as a Platinum member should be. I will personally share your comments with our team to ensure that this does not happen again. On a positive note, I appreciate you mentioning the concierge lounge... More 

Littleton, Colorado
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago

I have always enjoyed staying here. As soon as I walked through the door I was greeted by a hotel employee and promptly checked in. The hotel has gone through renovations and looks very nice. I had a standard Marriott King room. The hotel was quiet and the bed was comfortable. I had no issues falling asleep. I did enjoy... More 

Helpful?
Thank Ryan B
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear Ryan B, Thank you for sharing feedback from your recent stay. I apologize that the concierge lounge food was not up to standards. There actually should have been scrambled eggs in addition to the biscuits and gravy and have shared your comments with our Executive Chef to ensure that this was an isolated incident. I was happy to read... More 

Williamsburg, Virginia, United States
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 October 2016 via mobile

My husband and I attended his 35th USAFA Reunion last weekend. My husband was in charge of the event and had the option to schedule with a number of other hotels in the area, and chose this Marriott. We both agreed that the location was perfect. The event planner made sure everything we expected was in place right down to... More 

Helpful?
Thank Robin B
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear Robin B, Thank you very much for making the time to share your recent experience during your husband's 35th USAFA Reunion. It was great to read that majority of your attendees enjoyed their visit and that you found the entire staff was beyond pleasant and professional. We appreciate the opportunity to host quite few of these reunions and the... More 

San Antonio, Texas
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 25 October 2016 via mobile

I am a loyal Marriott member but will avoid this one in future trips. Nice location for visiting the Academy but not worth the price or disappointment. The furniture and bedding needs replacing - I saw a lot of stains in the eating area chairs and in my room. I also share the same experience with SherSF review below about... More 

Helpful?
Thank J C
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

hello J C, Thank you for providing feedback from your recent stay. Please accept my sincere apology for the disappointing condition of your room. We appreciate your loyalty to Marriott and respect the amount of time you spend in our hotels. I assure you that I will personally share your feedback with our to team to understand what caused your... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 October 2016

This hotel has a beautiful view of Pike's Peak. the spacious lobby has ample seating and complimentary champagne in the evening! There is a nice bar and restaurant to the side of it also. The outdoor pool area was lovely. Beyond all of this, the service was outstanding. The friendliest people work here. there was always a greeter in the... More 

Helpful?
Thank georgew907
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day georgew907, I appreciate you taking the time to post feedback from your recent visit to the Marriott Colorado Springs. Thank you for recognizing the friendly staff that work everyday to provide a great experience for our guests. I'm glad to see that you were able to take advantage of the concierge lounge, restaurant and bar. We look forward... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 October 2016

If you have elite status but wanted to be treated less than no status, then come to the Colorado Springs Marriott. I am traveling by myself, have requested higher floor, and when I arrived, they gave me two double bed on the 4th floor. On the other hand, my coworker who has never stayed in Marriott before and made no... More 

Helpful?
1 Thank SherSF
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear SherSF, Thank you for sharing feedback on your recent stay. Please accept my deepest apologies for the challenges you experienced. I assure you that we do value you as an loyal customer and am disappointed that your stay was not what it should have been. I have personally shared your comments with our staff to ensure that we do... More 

Colorado
Level Contributor
131 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 15 October 2016

The staff and experience were great. I'm a little confused as they've obviously spent some money on this older marriott to polish it up a bit.. but the things they didn't update are awful. The pool and hot tub area need to be redone- but more so the pool towels are for a toddler or for a woman to wrap... More 

Helpful?
Thank Jcktvls
Dallas, Texas
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 October 2016

We stay at Marriott's a lot. But it isn't the only hotel that we stay at during our travels. However, this will probably be our preferred hotel, next time we are in COS. First, the staff, at every level was simply superb - customer service/front desk team, bar, restaurant, extremely pleasant and professional - excellent (not syrupy) customer service. Second,... More 

Helpful?
Thank Jeff C
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day Jeff C, Thank you very much for sharing the wonderful comments regarding your recent stay. Our team takes great pride in creating a service culture that provides our guests with memorable experiences. I'm delighted to read that you like the new Lobby "Lodge feel" that was created during our renovation earlier this year. Thank you again for your... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 October 2016

I work in Colorado Springs weekly and after trying many other hotels in the area I settled in on this Marriott. When looking for hotels I consider prices, Clean fresh rooms, food and dining options, location, and customer service. This Marriott hits on all my key expectations, The prices are good, the food is honestly the best hotel food in... More 

Helpful?
Thank Mike R
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Hi Mike R Thank you for taking the time to share your feedback on our hotel. I'm glad to know that the hotel meets your needs during your frequent visits. I really appreciate you mentioning the friendly and staff as we are fortunate to have a great team that focuses on providing outstanding service. I hope to get the chance... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Enjoy the picturesque setting of Colorado Springs at the Colorado Springs Marriott. Our beautiful Colorado Springs, Colorado provides great views of Pikes Peak and convenient access to Garden of the Gods and other popular attractions. ... more   less 

Additional Information about Colorado Springs Marriott

Address: 5580 Tech Center Dr, Colorado Springs, CO 80919-2308
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $165 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Colorado Springs Marriott 4*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Priceline, Odigeo, Expedia and Travelocity so you can book your Colorado Springs Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Colorado Springs Marriott Hotel Colorado Springs
Marriott Colorado Springs
Hotel Style:
#6 Luxury Hotel in Colorado Springs
#22 Family Hotel in Colorado Springs
#23 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Colorado Springs Marriott staff and other travellers.
7 questions
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Houston, Texas
12 days ago
Marysville, Pennsylvania
1 month ago

See all questions (7)

Questions? Get answers from Colorado Springs Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West side rooms view Mountains”
 of 5 bubbles 114JohnS, 17 Nov 2016 | Read review
“Ask for a Mountain view”
 of 5 bubbles georgew907, 18 Oct 2016 | Read review
“3rd floor rooms look out on returns”
 of 5 bubbles Jcktvls, 15 Oct 2016 | Read review
“Rooms on the higher floors have the best views of the city and mountains”
 of 5 bubbles 319MikeR, 12 Oct 2016 | Read review
“Second floor rooms receive noise from lobby & bar. Upper floors are good.”
 of 5 bubbles A9UXdavidm, 23 Sep 2016 | Read review
5 of 5
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