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Colorado Springs Marriott

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Colorado Springs Marriott
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514 Reviews from our TripAdvisor Community

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There are newer reviews for Colorado Springs Marriott
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Showing 510: English reviews
Los Angeles, California
Reviewed 19 September 2016

Staff and guests at this hotel were all rude for some reason. Must have been something in the water! Public areas were not very clean. Room was fine/standard. View from the rooms is great though esp if you are facing the mountains. Ask for a mountain view room. Parking lot was sprawling with no lighting so we walk to lobby...

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Helpful?
Thank jtg80
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear jyg80 Thank you for providing feedback on your recent stay. I want to extend my sincere apologies for any rude behavior by members of our staff. This is not the typical response we get on our team and I would welcome the opportunity to discuss with you at your convenience. The safety of our guests is always a top...

Reviewed 18 September 2016 via mobile

Stayed at this hotel for a business trip and the views of Pikes Peak and the mountains are beautiful. The room I was in was nice and fairly clean, but the bathroom vent was caked with dust and lint. The doors by the door handles need to be cleaned. The staff is very friendly and helpful, but they appear to...

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Helpful?
Thank Debra H
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear Debra H Thank you for taking the time to provide feedback on your recent stay. I'm glad to hear that you enjoyed the your room and the view of Pikes Peak. I'd like to personally apologize for the condition of the bathroom vent and shortage of staff in the restaurant. I assure you that I have personally shared your...

Pearl River, New York
Reviewed 18 September 2016

We have stayed here several times and the staff is always great, they are available and helpful. We enjoy all the services of the concierge room. Great location to everything in Colorado Springs area to make for a great trip.

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Thank kurzhals
Des Moines, Iowa
Reviewed 12 September 2016

Friendly service from the front desk staff. Good view of the mountains and the outdoor pool area. There is a Starbucks on the first floor, although both days it was staffed with only one person and the wait was considerably longer than I would have expected at a stand alone Starbucks. As with many hotel rooms, the sink was in...

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Thank offthebeatenpath100
Upstate New York
Reviewed 12 September 2016 via mobile

We had our 45th high school destination reunion at the Colorado Springs Marriott. Our school is located in Syracuse NY. We had people fly in from N.Y.,Ca,NJ.DC as well as people from Colorado. We toured the area. The hotel location was fantastic for the many local attractions. We had receptions and dinners catered at the hotel in their conference rooms....

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Helpful?
Thank horning1
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day horning1 Thank you for sharing your recent experience at the Marriott Colorado Springs. I was happy to read that you and your group enjoyed getting together at the hotel and had a wonderful reunion here. I appreciate the great comments regarding our friendly staff and will be sure to share them with team. I hope we get the...

Lacey, Washington
Reviewed 11 September 2016

First night we arrived, we had some problems with the room and with the delivery of our in room breakfast. In the morning, I talked to Brady, the hotel manager, about our issues. She was very professional and apologetic. She didn't charge us for the first night and gave us a free breakfast. On top of that, they moved us...

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Helpful?
Thank david h
Stuttgart, Germany
Reviewed 11 September 2016

We travel often, and this hotel stands out for excellent service. It is rare to find such consistent good service from the front desk, to the bar, to the restaurant, to the housekeepers . . . It seemed like people actually enjoy working here and it comes out in how they work and interact with their guests. The hotel is...

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Helpful?
Thank Jennifer S
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear Jennifer S Thank you for sharing your recent experience at the Marriott Colorado Springs. I was very happy to read all the wonderful comments you made regarding the service and cleanliness of the hotel. We are blessed to have a wonderful staff that works very hard to provide an outstanding experience. I'll be sure to share your comments with...

Reviewed 7 September 2016 via mobile

Consistent with what you would expect from most Marriotts. Clean, with fairly updated rooms here. Restaurant, bar, fitness, pool, concierge room, were all good. Rooms were quite to any outside noise, I could hear a couple people slam their room doors in the hallway though, other then that it was a great place to stay. All the staff I encountered...

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Helpful?
Thank Michael J
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day Michael J Thank you for providing feedback from your recent stay. It's great to read that you recommend the hotel based on our location and the friendly staff that you encountered. We look forward to having you visit again soon. Sincerely, Michael Giamundo General Manager

Colorado Springs, Colorado
Reviewed 7 September 2016

The staff were very helpful and the food was great. All our questions were answered and the views were great for photos. We highly recommend this place just for dinner or a weekend stay. A lot of walking trails.

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Helpful?
Thank Frank M
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day Frank M Thank you for sharing your recent experience at the Marriott Colorado Springs. Sounds like you have a wonderful stay which is great to hear. I will pass along your comments to the team. I hope to welcome you back again soon. Sincerely, Michael Giamundo General Manager

Houston, Texas
Reviewed 4 September 2016 via mobile

As far as Marriotts go this hotel was consistent in quality. What made this hotel exceptional was the staff. Almost every time we entered the manager was their greeting. At the front desk Brad was extremely welcoming and went above and beyond to make us feel like important.

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Helpful?
Thank RobertT62016
Michael_Giamundo, Manager at Colorado Springs Marriott, responded to this review

Hello RobertT62016 Thank you for sharing feedback on your recent stay at the Marriott Colorado Springs. I was delighted to read that you felt the staff was exceptional. Our team takes a lot of pride in the service they strive to provide. I will ensure that I share your comments with them and especially recognize Brad for going above and...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Enjoy the picturesque setting of Colorado Springs at the Colorado Springs Marriott. Our beautiful Colorado Springs, Colorado provides great views of Pikes Peak and convenient access to Garden of the Gods and other popular attractions. ... more   less 

Additional Information about Colorado Springs Marriott

Address: 5580 Tech Center Dr, Colorado Springs, CO 80919-2308
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $163 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Colorado Springs Marriott 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Colorado Springs Marriott Hotel Colorado Springs
Marriott Colorado Springs
Hotel Style:
#5 Luxury Hotel in Colorado Springs
#22 Family Hotel in Colorado Springs
#23 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Colorado Springs Marriott staff and other travellers.
7 questions
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Houston, Texas
17 days ago
Marysville, Pennsylvania
2 months ago

See all questions (7)

Questions? Get answers from Colorado Springs Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West side rooms view Mountains”
 of 5 bubbles 114JohnS, 17 Nov 2016 | Read review
“Ask for a Mountain view”
 of 5 bubbles georgew907, 18 Oct 2016 | Read review
“3rd floor rooms look out on returns”
 of 5 bubbles Jcktvls, 15 Oct 2016 | Read review
“Rooms on the higher floors have the best views of the city and mountains”
 of 5 bubbles 319MikeR, 12 Oct 2016 | Read review
“Second floor rooms receive noise from lobby & bar. Upper floors are good.”
 of 5 bubbles A9UXdavidm, 23 Sep 2016 | Read review
5 of 5
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