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Hilton Garden Inn Colorado Springs

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Traveller (39)
Room & Suite (36)
Dining (2)
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Overview
  • Excellent49%
  • Very good29%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Colorado Springs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Colorado Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (661)
There are newer reviews for Hilton Garden Inn Colorado Springs
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Traveller rating
306
191
99
33
24
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306
191
99
33
24
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All reviewspromenade shopspf changsdirectly across the streetthe air force academybreakfast staffexcellent breakfastnorth sidegreat place to stayviews of the mountainspikes peakfresh fruitcomfortable roomwould stay here againcoffee makereasy accessbusiness tripconvenient location
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71 - 75 of 653 reviews
Reviewed July 30, 2017 via mobile

There is always a nice team if people working here. The hotel is clean and in a great location. There are restaurants right across the street and you're not far from Pikes Peak or Garden of the Gods. I'd definitely recommend this hotel.

Thank Rootiekazootie37
Response from HGICOSprings, Manager at Hilton Garden Inn Colorado SpringsResponded August 17, 2017

Thank you for your feedback of your recent stay with us. I am so glad to hear you enjoyed your stay. We look forward to having you as our guest again in the future.

Reviewed July 28, 2017

had a gift certificate for a 2 night stay. It says to call Ms Hines to book RSVP I called and called and left messages for her to call me...SHE NEVER CALLS. I still go to hotel on Sat. to stay one night and show...More

Review collected in partnership with Hilton Garden Inn
Thank marymainne
Response from HGICOSprings, Manager at Hilton Garden Inn Colorado SpringsResponded August 17, 2017

I apologize about the miscommunication of the policy and terms and gift certificates. To my knowledge my staff has followed up with you on this matter already, but please reach out to me directly if you any further questions.

Reviewed July 20, 2017

The property looked nice at first impression, but the halls and the rooms were not clean. We stayed for 4 nights and 2 nights on a row I had to call the front desk to have them come and clean our room, the front desk...More

Review collected in partnership with Hilton Garden Inn
1  Thank Cynthia S
Response from HGICOSprings, Manager at Hilton Garden Inn Colorado SpringsResponded July 24, 2017

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered throughout, and we’re working with our team to ensure the situations don’t happen again.

Reviewed July 16, 2017

Everything about the hotel was perfectly fine, however during the last night of my stay I discovered a large coffee spill on the comforter of the bed. I do not drink coffee, and it was clear by the smell that the comforter had not been...More

Review collected in partnership with Hilton Garden Inn
1  Thank James S
Response from HGICOSprings, Manager at Hilton Garden Inn Colorado SpringsResponded July 24, 2017

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered throughout, and we’re working with our team to ensure the situations don’t happen again. If you return to our...More

Reviewed July 15, 2017

My room did not have the glorious view of the majestic mountains. I was facing the parking lot and the top of the light fixture, firmly backed by a hillside and another property above looking in my window. Talk about the tale of two views!...More

1  Thank strategic2020
Response from HGICOSprings, Manager at Hilton Garden Inn Colorado SpringsResponded July 24, 2017

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered throughout, and we’re working with our team to ensure the situations don’t happen again. If you return to our...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Details
Price range
US$134 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Colorado Springs
#14 Business Hotel in Colorado Springs
#20 Romantic Hotel in Colorado Springs
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$134 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Colorado Springs
#14 Business Hotel in Colorado Springs
#20 Romantic Hotel in Colorado Springs
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (39)
Room & Suite (36)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Renae W
October 14, 2016|
AnswerShow all 5 answers
Response from HGICOSprings | Property representative |
No, smoking of any kind is prohibited.
0
Votes
Robert L
September 23, 2016|
AnswerShow all 3 answers
Response from HGICOSprings | Property representative |
21 years old with a valid ID.
0
Votes
Robert L
September 23, 2016|
AnswerShow all 4 answers
Response from HGICOSprings | Property representative |
21 years old with a valid ID
0
Votes
Room Tips
"Great customer service!"
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"Simply AVOID this hellhole of a hotel."
Read review
"rooms away from the pool would be quieter I would assume"
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"Unless you can get a suite I would look elsewhere.Not sure they would even be considered suites."
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