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The Mining Exchange a Wyndham Grand Hotel & Spa

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8 S Nevada Ave, Colorado Springs, CO 80903-1802
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (291)
Room & Suite (136)
Dining (26)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 21-04-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-04-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 114 hotels in Colorado Springs
Location
Cleanliness
Service
Value
Travellers' Choice

See why so many travellers make The Mining Exchange a Wyndham Grand Hotel & Spa their hotel of choice when visiting Colorado Springs. Providing an ideal mix of value, comfort and convenience, it offers a historic setting with an array of amenities designed for travellers like you.

For those interested in checking out popular landmarks while visiting Colorado Springs, The Mining Exchange a Wyndham Grand Hotel & Spa is located a short distance from Splash! (0.3 km) and St. Mary's Catholic Cathedral (0.5 km).

The rooms offer a flat screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

The Mining Exchange a Wyndham Grand Hotel & Spa features 24 hour front desk, a concierge, and room service. In addition, as a valued The Mining Exchange a Wyndham Grand Hotel & Spa guest, you can enjoy a fitness center and a lounge that are available on-site. Guests arriving by vehicle have access to parking.

While in Colorado Springs be sure to experience local tapas favourites at TAPAteria, Sopra Antipasto and Wine Bar, or Cucuru.

During your visit, be sure to check out popular attractions like Colorado Springs Pioneers Museum (0.3 km), Phantom Canyon Brewing Co (0.3 km), and Colorado Springs Fine Arts Center at Colorado College (1.4 km), which are all within walking distance of the hotel.

At The Mining Exchange a Wyndham Grand Hotel & Spa, your comfort and satisfaction come first, and they look forward to welcoming you to Colorado Springs.

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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Street parking
Wifi
Restaurant
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Outdoor furniture
Shared lounge / TV area
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Flatscreen TV
Walk-in shower
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Historic Hotel
Languages Spoken
English
2339Reviews27Q+A100Room tips
Traveller rating
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Popular mentions
rbove663863 wrote a review Apr. 2021
1 contribution
Issues with mold/mildew problems in shower in multiple rooms (3). The hotel itself was very upscale but lacked maintenance in areas i.e. ice machine broken on one floor and curtain pull broken and laying on floor in the room. Maintenance needs some serious supervision to be Grand Wyndham
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
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Response from Kelsey Benge, Guest Services / Front Office at The Mining Exchange a Wyndham Grand Hotel & Spa
Responded 6 days ago
Thank you for sharing your valuable feedback with us. We appreciate when these types of items are brought to out attention so that we can correct them. I will ensure the proper department managers are made aware of your experience. Thank you again for sharing your experience with us!
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kateleverone wrote a review Apr. 2021
Niantic, Connecticut1 contribution
Great way to enjoy Colorado Springs. Walking distance to wonderful restaurants and shops. The view of the Mountains from this location was magnificent. Staff very friendly and helpful. It was a pleasure staying here.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
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Sleep Quality
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PBT wrote a review Apr. 2021
1 contribution
Super rude and dismissive customer service from Kelsey- three times! She obviously doesn't care if the company she works for loses business or not.Guests paying a lot of their hard earn money should never be treated disrespectfully when all I asked were questions about what amenities are available right now. I don't know how and why she's lasted this long there. She needs to go!
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Date of stay: April 2021
1 Helpful vote
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Response from Samantha Forsythe, Revenue Management at The Mining Exchange a Wyndham Grand Hotel & Spa
Responded 1 week ago
Thank you for taking the time to provide feedback on your recent stay with us and I sincerely apologize we did not meet your expectations. We would love to speak to you directly to better understand how we can improve our best practices. Please know your concerns are taken seriously and will be addressed with our team. We hope to have the opportunity to make this experience up to you in the future.
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Kate320 wrote a review Apr. 2021
San Francisco, California289 contributions148 helpful votes
Exactly what a hotel should be - room was large and clean and comfortable. Everything worked and was well appointed. The staff was friendly (especially the valet), hotel is well located to walk to everything in Colorado Springs. We really enjoyed our stay, and will definitely be there often over the next four years - our daughter is going to school nearby and this will be our go-to hotel.
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Date of stay: March 2021
Value
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Ashlee T wrote a review Apr. 2021
2 contributions
The hotel was very nice but the customer service was awful. I left something in my room and I talked to Jenny and Kelsey about it and they we not helpful whatsoever. The communication when I first called about finding out if I left something in the Room was horrible. I talked to Jenny and was told to call back in 2 days to talk to mark. I didn't want to wait 2 days so she told me to call back and talk to housekeeping because she did not know anything about stuff left in rooms. I called the next day and talked to the housekeeping supervisor she said she would call me back and she never did. So the next day I called and spoke to Jenny again and she really was not helpful at all so I asked for the front desk manager to give me a call the next day. Hours went by and the front desk manager never called me so I called and I finally got a hold of Kelsey, she said she would check with the cleaning company that they use for their sheets and she would check with housekeeping. She finally called me back today and basically just said I'm sorry but your item was not found. How does an item just not get found??? It's either at the cleaning company or somewhere at the hotel and housekeeping found it but just didn't do anything with it. Because my husband prepaid for the Room she said there's nothing I can do about anything, not the customer service or anything. I know for a fact that there is something she can do because I have worked at a hotel and I have refunded 3rd party reservations before. She said that she could upgrade me in the future and I said I probably wouldn't stay there because of the bad customer service I received. Also, I did not have a do not disturb sign in my Room so housekeeping knocked on my door at 8:00 a.m. Why are you not checking rooms for do not disturb signs to make sure that everything is in the Room for your guests. You have Trip Advisor signs that say you are a 9 out of 10 star hotel but you do not live up to it with your horrible customer service.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Samantha Forsythe, Revenue Management at The Mining Exchange a Wyndham Grand Hotel & Spa
Responded 1 week ago
Thank you for taking the time to provide feedback on your recent stay with us and I sincerely apologize we were not able to locate your item. We do keep all lost item reports logged, so we are hopefully we might find this around our property and will follow up with the linen company again. Please know we are still working diligently to find your lost item. We will also use this feedback as a training tool with our housekeeping team to ensure we are not disturbing guests in the morning. We appreciate your review and hope to have the opportunity to make this experience up to you in the future.
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Previous
PRICE RANGE
US$157 - US$286 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoEl Paso CountyColorado Springs
NUMBER OF ROOMS
117
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Frequently Asked Questions about The Mining Exchange a Wyndham Grand Hotel & Spa
Which popular attractions are close to The Mining Exchange a Wyndham Grand Hotel & Spa?
Nearby attractions include Colorado Springs Pioneers Museum (0.3 km), Phantom Canyon Brewing Co (0.3 km), and Old Colorado City Historic District (0.3 km).
What are some of the property amenities at The Mining Exchange a Wyndham Grand Hotel & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Mining Exchange a Wyndham Grand Hotel & Spa?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Mining Exchange a Wyndham Grand Hotel & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Mining Exchange a Wyndham Grand Hotel & Spa?
Yes, paid private parking nearby and street parking are available to guests.
What are some restaurants close to The Mining Exchange a Wyndham Grand Hotel & Spa?
Conveniently located restaurants include Urban Egg a daytime eatery, The Melting Pot, and Josh & John's Naturally.
Is The Mining Exchange a Wyndham Grand Hotel & Spa located near the city centre?
Yes, it is 0.02 km away from the centre of Colorado Springs.
Are any cleaning services offered at The Mining Exchange a Wyndham Grand Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Mining Exchange a Wyndham Grand Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Mining Exchange a Wyndham Grand Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Mining Exchange a Wyndham Grand Hotel & Spa?
Many travellers enjoy visiting Rock Ledge Ranch Historic Site (6.1 km) and McAllister House (0.8 km).