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Cheyenne Mountain Resort

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1,297 Reviews from our TripAdvisor Community

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Showing 1,283: English reviews
Florida
Reviewed 25 October 2015

The property is beautiful, Patty at the front desk was very,very helpful. My room was clean and comfortable. The housekeeping staff was very good also. I hope to be able to return to the resort when I have time to enjoy it and its many amenities.

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Helpful?
1Thank margarett707
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

A stay at Cheyenne Mountain Resort is never long enough! We are grateful for your feedback and acknowledgment for our teams’ efforts as well as your clean, comfortable guest room. There is so much to see and do here and we hope you have the opportunity to visit again soon. Thank you.

Richboro, Pennsylvania
Reviewed 21 October 2015

My experience at Cheyenne Mountain Resort was fantastic. From the moment of arrival until check out, the staff was pleasant and helpful. The views were phenomonal. I was in the Cripple Creek Lodge looking out onto the golf course and the mountain. Another perk...it's pet friendly!

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Helpful?
1Thank Beth A
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

When traveling for business, there is nothing better than enjoying an amazing getaway too! We are so glad you found just that during your time here at Cheyenne Mountain Resort. Our views of the Colorado Mountains are some of the best! As you have shared, we are indeed a pet-friendly resort. We hope you get a chance to come back...

Yelm, Washington
Reviewed 17 October 2015

The staff was superb our entire weekend but the front desk staff was incredible! I discovered during check in that I had lost my debit and credit card while traveling and the staff went out of their way to help me resolve my issue. I never felt rushed nor embarrassed. They took excellent care of my children and me.

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Helpful?
1Thank eculp07
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you so much for letting us know our team’s efforts were so well received! We can understand how stressful it can be to misplace items while traveling and our associates will do all they can to help. We would love for you and your family to come back to join us at Cheyenne Mountain Resort.

Reno, Nevada
Reviewed 14 October 2015

Rooms were large and clean, loved the patio. Quiet and relaxing. Wi fi erratic . With the beautiful weather we ate and drank outside by the fire pits. They set up somores' for the kids. Food was good, needed a little more variety. Staff was great

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Helpful?
1Thank PatandBill93
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Our outdoor spaces are perfect for relaxing! We are delighted to have welcomed you to Cheyenne Mountain Resort. It makes us happy to know you enjoyed your stay and had such beautiful weather to take advantage of the Colorado Mountains. If there is ever anything you wish to see on our menus, our chef loves guest suggestions! It would be...

NYC
Reviewed 14 October 2015

This was our first time staying at the Cheyenne mountain resort. The rooms were very nice and clean. The hotel amenities were outstanding. Normally I stay downtown for business but I had my family with me so we decided to stay at the resort. We were very pleased with the service and location. The pools were fantastic and at night...

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Thank BobbyBFromNYC
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It sounds like the best way to have your family join you for your business trip! We couldn’t be happier to know you enjoyed your stay with us at Cheyenne Mountain Resort from our service to our location. Our onsite amenities like our pools and s’mores around the fire pit in the evening are a great way to have fun...

Lexington Park, Maryland
Reviewed 14 October 2015

We had a beautiful view, the staff was great, the food was great! We were there for a seminar, and most meals were buffet style. Was impressed by the quality of the food. The staff was always ready to help with any need. The views are beautiful!

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Helpful?
Thank 2015diana1008
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Our unique meeting and event location here in Colorado Springs offers guests the opportunity to enjoy inspiring mountain views and great service. Thank you for sharing your feedback and letting us know your time here at Cheyenne Mountain Resort was positive. We hope you will consider us for another visit soon.

nyc
Reviewed 13 October 2015

Spent 4 nights at the hotel with my wife from September 16 thru 20th .... Hotel staff was amazing... Rooms were large and clean ... View was incredible.. Mountains and golf course right outside our balcony.... We had approximately 10 rooms in the resort and I feel everyone had a great time .... Hotel lounge and bar were excellent.. Great...

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Helpful?
Thank rdb26968
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

What a lovely way to spend four days! We are so glad you enjoyed so much of what we have to offer here at Cheyenne Mountain Resort. Our Pete Dye designed course is one of the top golf experiences in Colorado. When ready to relax, the firepits are the perfect place to gather and enjoy the mountain views. It would...

Wisconsin
Reviewed 12 October 2015

Booked a 2 queen bed mountain view room in July for an October sister vacation. They ended up giving away the room we booked & refused to give it back. So we ended up with 2 separate rooms that were not even adjoining, as well as no mountain view. One room was okay, the other rooms air conditioning wouldn't work...

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Helpful?
3Thank 4WIGirls
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It is never our intent for our guests to experience any issues at our Colorado Springs resort and we ask that you accept our most sincere apology. While it is not clear in this forum as to how your reservations were made, our team will always do all they can to honor specific room requests when they are able and...

Staten Island, New York
Reviewed 4 October 2015 via mobile

We came out to ColoradoSprings once again for a somber memorial for our fallen friends who became like family to us. Although our visit is bittersweet, staying at the Cheyenne Mountain Resort makes our journey less stressful. From the moment you arrive and approach the main entrance you get the feeling that this resort is going to be different. The...

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Helpful?
1Thank Steve G
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for joining us at Cheyenne Mountain Resort. We are glad to have offered you a comfortable, peaceful place to stay for your visit. It is always our hope that guests can experience not only the amazing views and wildlife that frequents the area, but also a refreshing encounter throughout our resort. Please accept our deepest condolences for your...

Boulder, Colorado
Reviewed 30 September 2015

We were only able to spend one night at the Cheyenne Mountain Resort. Our party consisted of two couples and one Goldendoodle in two rooms. The resorts setting is very lovely and it is well located. Our room, a pet friendly room, was spacious, clean and had a small balcony with a great view. The lodge like lobby is very...

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Helpful?
1Thank adermank1
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It is great to hear from our guests and read all that they enjoyed about our Colorado Springs resort! As you have mentioned, we are a pet-friendly property and welcome your pooch as we would any of our human guests. We are grateful to know you appreciated the comfort of your guest room as well as our expansive views and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the shadows of Colorado's Rocky Mountain Front Range lies Cheyenne Mountain Resort, Colorado Springs' premier four season escape. The resort's 316 finely appointed guest rooms and suites featuring comfortable Rocky Mountain-inspired decor are arranged in eight residential lodges across the grounds. A vast array of amenities include an 18-hole championship Pete Dye designed golf course, Spa & Wellness Retreat, five swimming pools, tennis courts, a health and fitness center, aquatics center and a 35-acre recreational lake complete with a beach and boating rentals. Known for its breathtaking mountain views, exceptional accommodations, fine dining, myriad of activities and comprehensive conference facilities, the AAA Four Diamond Cheyenne Mountain Resort offers the ultimate in Colorado vacationing. ... more   less 

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906-4494
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $244 - $734 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cheyenne Mountain Resort 4*
Number of rooms: 316
Reservation Options:
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Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Resort Colorado Springs Co
Cheyenne Mountain Resort Colorado Springs
Hotel Style:
#4 Luxury Hotel in Colorado Springs
#4 Spa Hotel in Colorado Springs
#16 Business Hotel in Colorado Springs
#26 Family Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Cheyenne Mountain Resort staff and other travellers.
4 questions
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Spirit Lake, Iowa
over a year ago
Damascus, Maryland
1 month ago

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Questions? Get answers from Cheyenne Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“laundry on sight would be helpful. otherwise everything else was fantastic. will visit again”
 of 5 bubbles shanoonw, 21 Mar 2017 | Read review
“Not sure if all the rooms have this view but our balcony looked out over the lake and mountains. It was so nice to sit on the balcony and enjoy a drink both in the evening and in the mroning. Beautiful resort. ”
 of 5 bubbles K5744GTsusanc, 19 Mar 2017 | Read review
“Find one on the top floor at the end of the hall perhaps - people came and went all hours of the night, and you heard every one of them, and their conversations, and their room doors closing/slamming. I could have slept better in my car.”
 of 5 bubbles janetpS8073QG, 14 Mar 2017 | Read review
“Thin walls.... ”
 of 5 bubbles meggied2017, 25 Feb 2017 | Read review
“I wouldn't come here during a busy time of the year or holiday weekend. They cannot seem to handle it when their hotel has a high capacity. ”
 of 5 bubbles stephaniee35, 20 Feb 2017 | Read review
5 of 5