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Embassy Suites by Hilton Colorado Springs

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Embassy Suites by Hilton Colorado Springs
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1,179 Reviews from our TripAdvisor Community

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Showing 1,175: English reviews
okla
Reviewed 27 July 2016

beautiful hotel and beautiful views, not in the midst of all the visitors just outside but close enough to all attractions. the room we had 350 was a king and 2 balconies two great views one of mountains and pikes peak. Clean and comfortable bed. small bathroom. Only problem is the room is right by the stairs going down to...

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Helpful?
Thank OklaOnthego
jzelkin, Front Office Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear OklaOnthego, Thank you very much for taking the time to tell others about your experience at the Embassy Suites in Colorado Springs. I am delighted that you enjoyed our hotel, and that our location was of great convenience. We also appreciate you giving us some feedback. We hope to see you the next time you are in town. Sincerely,...

Colorado
Reviewed 26 July 2016 via mobile

we stayed here this past weekend, my daughter, myself and two grandkids. we did outlet shopping and a trip to the Cheyenne zoo. this hotel really delivers. they get an a plus in customer service!! front desk staff are super friendly, even gave the kids a goodie bag of bath toys and personal items. manager reception was quite good, alcoholic...

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Helpful?
Thank fourseastravelco
jzelkin, Front Office Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear fourseastravelco, Thank you for all of the wonderful feedback that you have shared with everyone. We are so happy that you enjoyed your stay with us and delighted to know that you, your daughter and grandkids had a great time at our hotel. We hope to see you the next time you are in town. Very Respectfully, Celina Gutierrez...

Lake Worth
Reviewed 26 July 2016

If you have ever stayed at an ES then you are familiar with the rooms (REAL suites) and the fabulous breakfast. Also the daily afternoon Happy Hour with snacks and free drinks are a bonus. The facility in Colorado Springs is the best one we have ever stayed at. The indoor court with a water fall, fish in the pond...

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Helpful?
Thank jslesq2001
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear jslesq2001, Thank you very much for letting others know about the great experience you had at the Embassy Suites In Colorado Springs. It is extremely nice of you to recognize some of the individuals who work so hard to try and make everyone's stay a memorable one. I look forward to your next stay with us, thank you again...

King City, Missouri
Reviewed 26 July 2016 via mobile

We love Embassy Suites hotels wherever we travel. This was a clean, nice, as we expected hotel. Only complaint was we were one minute late for cocktails and she wouldn't serve us. It wouldn't have hurt her!! Not as fancy as other embassy suites but it was clean.

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Helpful?
Thank rollinghillsangus
Loveland, Colorado
Reviewed 26 July 2016

The food was the best I have had at a hotel. The omelet was top notch and so were the made to order pancakes. There was a great selection of food. Was the best complimentary breakfast I have had. The hotel was nice, occasionally showed a little wear in places. The hot tub was too bubbly, so not enjoyable.

Review collected in partnership with Embassy Suites Hotels
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Thank Julie28perry
Livermore, CA
Reviewed 25 July 2016 via mobile

We were quite disappointed with the condition of this hotel. The front desk was great but our wifi wasn't usable and the hotel needed a face lift. The elevators were also old and slow. The pm and am food was just okay.

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Helpful?
Thank nealjill
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear nealjill, I would like to apologize that the condition of the hotel was less than acceptable to you. Most all of the guest suites have been renovated and the remaining areas of the hotel are scheduled to be renovated towards the end of this year. We hope to have better WI FI and remodeled elevators around this time as...

Reviewed 24 July 2016 via mobile

Embassy never fails to please my family. The facility, rooms, breakfast and service are always above and beyond the other hotels. The rooms are notable larger than others and nicely maintained. The hot breakfast buffet and hot breakfast grill are always to expectations. The facility and layout are very user friendly and conducive to a good night's rest. This Embassy...

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Helpful?
Thank 108glennc
jzelkin, Front Office Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear 108glennc, Thank you very much for taking the time to tell others about your experience at the Embassy Suites in Colorado Springs. I am delighted that you enjoyed our hotel and our location. We hope to see you the next time you are in town. Very Respectfully, Celina Gutierrez Front Office Manager

Reviewed 22 July 2016

This hotel is pretty High Priced but quality, service and amenities are just average. I left an item in the room and when called for assistance the attitude was like I was disturbing them. This was once a good deal but b y today's standards that really fall short of the mark

Review collected in partnership with Embassy Suites Hotels
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Thank Ed D
Reviewed 20 July 2016

We spent one night here. Beautiful view of the mountains from our room. Staff was very friendly and pleasant. Made to order breakfast was very good. Really enjoyed the waterfall in the breakfast/reception area. We got there too late to enjoy the cocktails in the evening. This is a wonderful relaxing place to spend on vacation or meeting.

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Helpful?
1Thank Linda H
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear Linda H, Thank you for staying with us and posting such a great report on TripAdvisor. I am very happy that you enjoyed your stay and hope that the next time you stay with us you can enjoy the Evening Reception as well. Best regards, Jeff Zelkin

St. Louis, United States
Reviewed 20 July 2016

Our stay was exceptional. We needed to change room arrangements at the last minute and the staff was more than helpful and cooperative in making that change possible. There were no luggage carts available when we checked in and the desk clerk was gracious enough to help us carry our luggage to our newly assigned room on the 4th floor....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Carol S
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear Carol S, I am very pleased to read that you had such a nice stay at our hotel. Thank you for selecting our hotel and I hope that you will consider us again the next time your travels bring you back to Colorado Springs. Thank you, Jeff

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Renovated in 2016 our Embassy Suites North Colorado Springs hotel is completely refreshed. Perfectly located, just off I-25, minutes from the University of Colorado, United States Air Force Academy and some of Colorado's biggest attractions. With Pikes Peak as the backdrop and the fresh Rocky Mountain air, our Embassy Suites COS is ideal for your next business trip or vacation. Featuring an upscale modern style ambiance and all the comforts of home, including free Wifi, complimentary cooked-to-order breakfast along with an Evening Reception offering your choice of drinks and light snacks. Our all-suite hotel offers spacious two room suites with a private bedroom and separate living space with a sleeper sofa, large work/dining table and wet bar. Every suite is equipped with complimentary Wifi, a mini-fridge, microwave, two televisions and two telephones. Guests also enjoy working out in our state-of-the-art fitness center and relaxing in our indoor heated pool with hot tub. Other hotel benefits include the 24 hour complimentary business center, free parking, laundry service and on-site convenience store and gift shop. Host your business meetings, large events and Colorado Springs weddings and receptions at the Embassy Suites Colorado Springs hotel. Facilities can accommodate up to 225 guests or for the smaller group we have conference rooms for up to 25. ... more   less 

Additional Information about Embassy Suites by Hilton Colorado Springs

Address: 7290 Commerce Center Dr, Colorado Springs, CO 80919-2629
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $197 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Colorado Springs 3.5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotwire, Orbitz, Travelocity, Hotels.com, Cancelon, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Colorado Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Colorado Springs Hotel Colorado Springs
Colorado Springs Embassy Suites
Hotel Style:
#5 Green Hotel in Colorado Springs
#13 Romantic Hotel in Colorado Springs
#24 Family Hotel in Colorado Springs
#24 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Colorado Springs staff and other travellers.
16 questions
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Questions? Get answers from Embassy Suites by Hilton Colorado Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fourth floor, away from highway rooms are the quietest”
PauletteSanta, 13 Apr 2017 | Read review
“unless you all like a damp room ....don't go”
boss525, 6 Apr 2017 | Read review
“Corner suites are large, Pick a suite on the side toward the pool for better views”
Ladyengineer6656, 22 Mar 2017 | Read review
“Worth the extra money for a mountain view room”
alarson214, 20 Mar 2017 | Read review
“Ask for the mountain view.”
Moonietx, 4 Jan 2017 | Read review
5 of 5