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Quest Hotel and Conference Center Clark

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Quest Hotel and Conference Center Clark
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420 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Reviewed yesterday NEWvia mobile

The hotel was the former Holiday Inn and it is obvious that is not anywhere near those standards. Although the service is friendly and they do try and accommodate the quality of the food is among the worse I've had in my years of travel. Glasses and utensils are greasy, the bread hard, meat is dried out, selection is poor,...

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Helpful?
Thank Joseton
Manila, Philippines
Reviewed 5 days ago NEW

-lobby very unattractive -lack of cool ventilation -personnel not trained well -food needs improvement - not so hotel feels - rooms very blank - smelling carpet nothing compared to the previous hotel ( holiday inn).

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Helpful?
Thank Genie M
Harare, Zimbabwe
Reviewed 2 weeks ago

I think this is the place to be when in Clark. I liked the Gym, it is well equipped however they can improve on having a trainer on standby. And their staff members are genuinely customer-centric, whoever who recruit them need a commission! Cafe Maqueen rocks too! keep it up!

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Helpful?
Thank wbhaku
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Wbhaku, We are pleased to learn you had a wonderful stay at Quest Hotel Clark, your feedback is shared with our colleagues who are also excited to learn your experience. We certainly look forward to welcome you back. Thank you

San Fernando, Philippines
Reviewed 2 weeks ago

We recently celebrated our daughter's debut at Quest Hotel's Cafe Mequeni, it was a simple dinner with relatives and friends that turned out into a successful event. Thanks to their very accommodating staff, Jonathan who assisted me from reservation up to the set up of the venue and to his workmates who helped him - Jess, Patricia, Lester and Jacob!...

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Helpful?
Thank doloresang
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Doloresang, Thank you very much for taking the time to elaborate your pleasing experience. Your commendations are shared with our team members who are equally excited as they were able to meet your expectations, as they always strive for. We are conducting series of scheduled renovations which may address to your concerns on rooms quality and restroom experience. Be...

Reviewed 2 weeks ago

While the hotel offers alot in terms of comfort and excellent food, what really made my stay at the hotel memorable and pleasant were my interactions with the staff! Shaira and Rejean always came up to me to ask how my day was going out of genuine interest, they werent just reciting lines. They actually noticed whether i was in...

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Helpful?
2Thank Verdun A
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Verdun, We are certainly pleased to learn about your experience. Shaira and Rejean are so welcoming and eager to welcome you back and serve at the best. I value for your feedback as it assists us to improve our services. I highly appreciate for your quality time sharing your feedback and pleasant experience. Thank you, General Manager

Reviewed 3 weeks ago via mobile

I was really dissapointed with my experience.. The room is that not clean,especially the Comfort Room lots of hair on the floor, also the towel have stains. The service was not good as I took up my breakfast, i ask someone to give me coffee but he delivers it when Im about to go.

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Helpful?
Thank jonny_austin
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Johnny_austin, Thank you for taking the time for your valuable comments, which indeed may assist us to improve our services. I certainly apologize for the inconvenience you had, and be ensured these will be addressed. May I take this opportunity to meet in person with you for your possible upcoming visit. Thank you

Reviewed 3 weeks ago via mobile

This is a lovely hotel all the staff will do anything to help you. The rooms are nice and big you have plenty of room. Theres a large selection of food including a buffet which changes for every meal and if you don't like whats on the buffet there is a menu. Theres a nice pool you can lay by....

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Helpful?
Thank Jade S
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Jade S, Your comments are indeed valuable to us, and assist us in our efforts to make our guest stay memorable. I'm happy you loved pool, now we are offering Friday B.B.Q dinner by the pool which you must enjoy once you return. We are looking forward to welcome you back. Thank you

Reviewed 3 weeks ago

I spent almost a month at this hotel and enjoyed every day of it. The staff were on point all of the time and i have no complaints! Some of the best staff there were a miss Rejean, a miss Shaira and many others.

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Helpful?
1Thank Mitch K
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Mitch K, Thank you very much for positive comments, I'm delighted to know my team was able to assist and make your stay pleasant. Your gratitude to Ms. Rejean and Ms. Shaira has certainly been shared, and they are looking forward to welcome you back. Merry Christmas in advance. Thank you

Reviewed 3 weeks ago

Room was a little small but cozy. Loved the amenities they offered. Salon is a must if it's still there, its worth it. The hotel staff was always there to assist. The restaurant offered great food, the staff there always had smiles, especially Ms. Shaira and Rajean. Charlies bar was a great place to hang out as Charlies babies were...

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Helpful?
1Thank tom y
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Tom y, Thank you very much for taking the time to write with valuable comments. As we always aim to strive for the excellence, I'm glad to know we were able to anticipate your expectations. We are very much looking forward to welcome you back. Merry Christmas in advance. Thank you

Auckland, New Zealand
Reviewed 3 weeks ago via mobile

I booked a Junior Suite which was cheaper than most basic rooms in Cebu. We had two bathrooms, lounge, bedroom. Super modern, super clean. The pool and swim up bar is awesome! Just the smell outside is hard to stomach but I know it's out of their control. Definitely recommend, helpful location too!

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Helpful?
1Thank Travis M
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Travis, Thank you very much writing with valuable comments in detail. I have noted you stayed at Quest Hotel Cebu, and your comments will be shared with them. At the same time, I certainly expect you to experience Quest Hotel Clark which houses 36 hole golf course, and various ongoing promotions. Merry Christmas

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Quest Hotel and Conference Center, Clark is a 4 star hotel with an affordable lifestyle. It aims to combine the value of premium budget hotels with unique and inspiring designs, creative hospitality concepts and state of the art technology for travelers seeking a stylish and unpretentious working environment. ... more   less 

Additional Information about Quest Hotel and Conference Center Clark

Address: Mimosa Drive | Mimosa Leisure Estate, Clark Freeport Zone, Angeles City, Luzon 2023, Philippines (Formerly Holiday Inn Clark)
Region: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City > Clark Freeport Zone
Price Range: $115 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Hotel and Conference Center Clark 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
Holiday Inn Resort Clark Field Hotel Clark Freeport Zone
Holiday Inn Clark Field
Holiday Inn San Fernando Pampanga
San Fernando Pampanga Holiday Inn
Quest Hotel And Conference Center Clark Philippines/Angeles City
Hotel Style:
#4 Luxury Hotel in Clark Freeport Zone
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Questions & Answers

Here's what travellers have asked, with answers from Quest Hotel and Conference Center Clark staff and other travellers.
9 questions
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Questions? Get answers from Quest Hotel and Conference Center Clark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you treat the staff well. They will take care of you in turn.”
 of 5 bubbles 487mitchk, 16 Nov 2016 | Read review
“Get a single bed room..”
 of 5 bubbles 660tomy, 15 Nov 2016 | Read review
“Book rooms in the main hotel building.”
  • small beds
  • living room
 of 5 bubbles leialejandro, 15 Jun 2016 | Read review
“Rooms at higher floors overlooking the pool area has the best view.”
  • Bathroom is clean and complete with necessary amenities.
  • Just the right size room with all necessary amenities.
 of 5 bubbles FidelR549, 5 Jun 2016 | Read review
“All rooms are quiet, our room is in the 3rd floor and I don't find any fault in it.”
 of 5 bubbles Emeline0616, 29 May 2016 | Read review
5 of 5
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