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The Elevation Hotel & Spa

Groupon.comUS$89*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Elevation Hotel & Spa
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739 Reviews from our TripAdvisor Community

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Showing 734: English reviews
Reviewed 8 March 2017 via mobile

My stay at Elevation was spectacular. Not only was the room warm and comfortable, the staff was accommodating. The sweet girl Jess with the southern accent booked my room. She was so helpful and nice! Definitely made me feel welcome as soon as I got to the front desk. I've never stayed in a hotel where water, coffee etc is...

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Helpful?
1Thank Hannah G
YourGenManager, Public Relations Manager at The Elevation Hotel & Spa, responded to this review

Hello Hannah G, Wow! Thank you for the spectacular review about your stay at Elevation! A hotel's staff can make or break a hotel stay for guests, so we're thrilled to read that you experienced exceptional customer service from our team. We'll make sure that Jess, Matt and Will each see your wonderful compliments as it will definitely make their...

Reviewed 7 March 2017 via mobile

I had told myself not to get my hopes up due to some poor reviews, however, we were very satisfied! Reasonable prices, beautiful resort, and extremely friendly staff! A free wine happy hour too, can't beat that!

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Helpful?
Thank Aandreauf
YourGenManager, Public Relations Manager at The Elevation Hotel & Spa, responded to this review

We appreciate you giving Elevation a chance and choosing to stay with us, Aandreauf! Reasonable prices, beautiful resort and extremely friendly staff - all three are compliments we love to hear! We're also glad to know that you enjoyed our weekend wine hour, a popular amenity that guests appreciate. It was our pleasure hosting you, and we hope you'll consider...

Dallas, Texas
Reviewed 5 March 2017

We have stayed at Elevation several times before. It can't be beat for the ski in/ski out convenience.HOWEVER: Before we arrived we noticed that they had over charged us nearly $900. I have given CC#s for a deposit, but never have had the entire bill PRE overcharged. I called to correct this FIASCO with Jessica. She said "oh, I see...

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Helpful?
1Thank Harper75205
YourGenManager, Public Relations Manager at The Elevation Hotel & Spa, responded to this review

Hello Harper75205, Thank you for sharing honest feedback about your recent stay with us in Crested Butte. We genuinely understand your many frustrations apologize for each issue you unfortunately encountered throughout your time with us. Our management team was incredibly disheartened to read about your bill being entirely pre-charged and your birthday request never making it to your room. These...

Reviewed 3 March 2017 via mobile

Fabulous time at Elevation Hotel & Spa. Room was exactly as requested: large, clean, and included kitchenette. Stop at the local food mart or bring your own snacks/dinner after a great day of skiing. Ski in/out was perfect. We rented ski equipment on second floor and at the end of the day we were able to drop it all off...

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Helpful?
1Thank Shellye S
YourGenManager, Public Relations Manager at The Elevation Hotel & Spa, responded to this review

Hello Shellye S, We appreciate your taking the time to share a little bit about your great stay with us! One of the keys to a great ski trip is convenience. From a stocked kitchenette to onsite gear rentals to our location right on the base area - it's the details that truly matter. We're extremely honored to know that...

Vail, Colorado
Reviewed 1 March 2017

I decided to travel to Crested Butte on a very last minute one night stay and came across The Elevation via Groupon. The front desk staff was very welcoming and I thought their 5:00pm wine event was a nice touch when I was checking in. The bell staff was also very friendly and helpful even though I parked my own...

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Helpful?
1Thank myland0724
YourGenManager, Public Relations Manager at The Elevation Hotel & Spa, responded to this review

Thank you for choosing to stay with us as your quick getaway, myland0724! It's great to hear that your stay was wonderful right from the start! We enjoy holding our weekend wine hour as a chance for guests to mingle and relax after a day of travel or play. We're also glad to know that you absolutely loved your spacious...

Fraser, Colorado
Reviewed 28 February 2017

We booked and stayed at Elevation Hotel, beautiful hotel. Bad customer service and restaurant. We have traveled quite a bit on ski trips around Colorado, but this place is just poor. We booked online thru a web site, then upon arrival they had no reservation for us. "Told us to take a seat and they would be with us" about...

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Helpful?
1Thank Alicia J
YourGenManager, Public Relations Manager at The Elevation Hotel & Spa, responded to this review

Hello Alicia J, Thank you for sharing honest feedback about your recent stay with us at Elevation. We are very sorry to know that bad customer service and our restaurant cast a negative light on your stay. We completely understand your frustration with your lost reservation, and unfortunately the company you booked your stay through did not send us your...

Hot Springs, Arkansas
Reviewed 28 February 2017

Loved this place so much we visited again!! This is the only place I want to snow ski from now on!! Riding the free shuttle bus to downtown makes the evenings a lot of fun too! Great restaurants and shops!

Review collected in partnership with this hotel
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1Thank emmaZ6761AM
YourGenManager, Public Relations Manager at The Elevation Hotel & Spa, responded to this review

Thank you for the five stars, emmaZ6761AM! We appreciate you choosing to stay with us again and are honored to know you've fallen in love with Mount Crested Butte. Nothing beats an incredible run or two down the mountain, followed by a beautiful evening in town. We can't wait until we see you again on your next vacation! Best wishes,...

Austin, Texas
Reviewed 28 February 2017

The hotel was so nice and clean. The rooms were spacious and very nice. This is a true ski in/ski out hotel where they even store your ski equipment for your convenience. The restaurant was very delicious as well; we ate breakfast and lunch there everyday and it was so convenient. The customer service was amazing as well and all...

Review collected in partnership with this hotel
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Helpful?
Thank Natalieeiko
YourGenManager, Public Relations Manager at The Elevation Hotel & Spa, responded to this review

Hello Natalieeiko, Thank you for the awesome review! There's nothing better than reading about a guest's wonderful stay. We are thrilled to know that you enjoyed our ski-in/ski-out location, spacious rooms, onsite gear rental, delicious restaurant and customer service! Next time you decided to return to the Rockies, we hope you'll consider staying with us again. Safe travels, Emilie F...

Reviewed 28 February 2017

This is the most pet friendly hotel I have ever stayed in. I have stayed in hotels that allowed pets but I have never had to keep my belongings out of the floor to prevent being covered in pet hair. It was even on the beds. If you have allergies, DON'T STAY HERE! I even saw a dog with its...

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Helpful?
Thank Jessica G
YourGenManager, Public Relations Manager at The Elevation Hotel & Spa, responded to this review

Hello Jessica, First, on behalf of our hotel, we would like to thank you for taking the time to share an honest review about your recent stay with us. We are disappointed to read that our accommodation did not meet your expectations for cleanliness, but greatly appreciate you bringing this to our attention. Our General Manager has addressed our housekeeping...

Colorado Springs, Colorado
Reviewed 27 February 2017 via mobile

Great place! Super convenient if you are skiing or want easy access to the resort area...I would consider this the only "luxury" hotel property in the area. Our room was fairly big and more importantly, clean and quiet. One complaint...the sofa bed was useless...I know they're not designed for comfort, but I could feel each spring in my back. I...

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Helpful?
Thank ephantom
YourGenManager, Public Relations Manager at The Elevation Hotel & Spa, responded to this review

Hello ephantom, Thank you for taking the time to share a little bit about your time at Elevation. We're hate to hear that you resorted to sleeping on the floor due to our sofa bed not being softer! We do offer roll away beds and wish we could've helped make your stay a little more comfortable. But we are glad...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Elevation Hotel & Spa is the only full-service ski-in / ski-out hotel at Crested Butte Mountain Resort. The completely renovated property features 262 rooms and spacious suites. Enjoy first-class amenities and services, including swimming pool, hot tub, wireless internet, Spa treatments, Fitness Center, bell and concierge services. The on-site 9380 Prime Restaurant & Bar serves breakfast, lunch, and dinner. The Elevation Hotel & Spa offers the ultimate slopeside luxury and convenience. ... more   less 

Additional Information about The Elevation Hotel & Spa

Address: 500 Gothic Ave, Crested Butte, CO 81225
Region: United States > Colorado > Crested Butte
Price Range: $190 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elevation Hotel & Spa 4*
Number of rooms: 262
Reservation Options:
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Also Known As:
The Elevation Hotel And Spa
The Elevation Hotel Crested Butte
Elevation Hotel Crested Butte
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Questions & Answers

Here's what travellers have asked, with answers from The Elevation Hotel & Spa staff and other travellers.
14 questions
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Questions? Get answers from The Elevation Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are recommended”
74KevinC, 21 Apr 2017 | Read review
“We had a courtyard view. Couldn't see anything.”
susanmR3181YJ, 9 Apr 2017 | Read review
“ask about noise levels, elevator proximity (apres ski noise), opt for non-courtyard balcony. H20 saver shower = 2x more time showering”
Sw542, 2 Apr 2017 | Read review
“Ask for Pam Dole. She will set you up with the perfect room.”
  • Pam Dole (hotel specialist), Margie (wife) and Quincy (Peke)
  • Balcony View
M7827RNjerrym, 8 Mar 2017 | Read review
“slope side is best view”
Harper75205, 5 Mar 2017 | Read review
5 of 5
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US$89* /night
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Prices are for 1 room, 2 adults
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