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This was our first visit to Cripple Creek. Husband and I stayed at the McGills Hotel between 9/13 and 9/15/2017. We had booked with the Midnight Rose(they are owned by the same company). When we arrived it was very difficult to find the desk. We...More
Thank Janice H
Management response:Responded 4 days ago
Thank you for the review, Janice. We are delighted to hear that you and your husband enjoyed the room you stayed in! It is always a pleasure, and we look forward to your next stay with us!
Only had time for 2 days during the week but the entire staff were the friendliest of any casino we have visited and the "key" George went out of his way to make sure we enjoyed our visit. The food was excellent and the rooms...More
Thank John L
Response from Debra P, Manager at McGills Hotel and CasinoResponded 23 January 2017
We all here at McGills Hotel Casino appreciate your feedback on your stay. I'm glad you had a nice time. Hopefully we will see you in the future.
We had a really nice lady at the hotel check-in as well as when I called on the phone to make our initial reservation. She was just a super Blonde bombshell when it came to making our trip a good one.......THX big time for making...More
Thank Ralph L
Management response:Responded 1 week ago
We are so glad to hear our staff was able to make your experience that much better! We appreciate your feedback Ralph and would love to hear how we can improve your 4-star review into a 5-star review.
Well, there aren't many places to stay in Cripple Creek. The room is OK... and has a good-sized bathroom, but the hotel is pretty run down and a little creepy. But the room was only $58 and came with two $10 food coupons ... but...More
Thank Suzanne H
Management response:Responded 1 week ago
Hi Suzanne, thank you for staying at McGills Hotel and Casino. Our hotel is an older hotel with a unique vintage look that we take pride in! We have passed this message along to our food and beverage team to ensure all of customers' receive...More
We stayed for two nights and overall enjoyed ourselves. We had a King room and the room was clean and in good condition. Main issue is that the mattress was very hard. My wife and I prefer a softer mattress and as a result did...More
Management response:Responded 25 July 2017
Hi Williamf, thank you for coming and staying with us. We are sincerely sorry that our rooms did not live up to your expectations, nor ours. Your message has been passed along to our guest services coordinator to better the stays of our future guests,...More
Hello, I hope I can clarify your questions. There are actual two types of points. Earned points and promo points. Both of these points are accumulated in the same way. However, promo point may be accelerated by promotions... More
Hello, I hope I can clarify your questions. There are actual two types of points. Earned points and promo points. Both of these points are accumulated in the same way. However, promo point may be accelerated by promotions such as point multipliers or other special machines. Therefor, they are not included in the "earned points" calculation. If you swipe your players card at any kiosk in the casino it will show you "Total Points Available" (all points today, promo and earned from previous trips) as well as "Points Today" which is the "earned points".
Point are roughly calculated at $2 per point on slots and $2.50 on video poker. This is not "cash into the machine" but total credits played.
Because it is a hotel promo, cashiers have been advised not to discuss the Free Z's promotion with players and should be directed to the hotel desk.
Further information on how to earn points can be found on our website, under Play>Triple Play Club>FAQ & Rules
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"Room we had was on the front of the building, there is no view. We are only interested in clean and quiet..."