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Renaissance Denver Stapleton Hotel

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#34 of 150 Hotels in Denver
Certificate of Excellence
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1,506 Reviews from our TripAdvisor Community

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Showing 1,474: English reviews
Nara Visa, New Mexico, United States
Reviewed 5 days ago NEW

Check in was fast and easy. Room was clean and quiet. Towels were a little stiff. We never had a meal on the property so can not comment on any of that. Weather forced us to check out sooner than planned and no service charge or penalty. The only problem we had was with parking. There is not near enough...

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Helpful?
Thank Cliff C
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Cliff C, Thanks for visiting us at the Renaissance Denver Stapleton Hotel. We’re glad to hear you enjoyed our helpful staff, quiet guest rooms and complimentary early checkout while here in Denver. We also appreciate your comments as to how we can improve. We look forward to enhancing your next visit by adding softer towels to our rooms and...

Los Angeles, California
Reviewed 1 week ago

There were many things I did not like about this hotel. Although the location is very good and the staff is friendly, the noise literally kept me awake all night long. When it wasn't the whir of constant traffic, it was the train crossing. Another negative...they keep rolled towels in the bathroom that do not get changed with each guest....

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Helpful?
Thank urbanetraveler
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear urbanetraveler, Thank you for sharing your important feedback with us regarding outside noise, housekeeping and your time spent dining. We would like you to know that we are currently in talks with the RTD & FRA to gain approval on making the Quebec Street crossing a quiet zone. We are all looking forward to reaching an agreement with the...

Reviewed 2 weeks ago via mobile

I stayed at this establishment on December 25. The service is always great but I am only rating it average because of an incident I witnessed in the lobby. One of your employees was being harassed by a guest. I felt so bad for the employee. He is a super nice gentleman and did not deserve the kind of treatment...

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Helpful?
Thank Nancy W
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Nancy W, Thank you for visiting us over the holiday season at the Renaissance Denver Stapleton Hotel, and for letting us know more about the incident you witnessed in the lobby. We can assure you that our staff is highly trained to provide our guests with friendly and professional service, even during difficult moments like the one you noticed....

Colorado Springs, Colorado
Reviewed 2 weeks ago

So myself and my fiance went here to celebrate our engagement, and it was amazing! The front desk staff were very friendly and nice, even when we had to run down as our key card didnt work, the lady walked us up to make sure everything was working, very nice woman. The room was amazing for the price, especially coming...

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Helpful?
Thank Benjamin G
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Benjamin G, Thank you for choosing to celebrate your engagement with us at the Renaissance Denver Stapleton Hotel! It was a pleasure serving you during your stay, and we appreciate the kind words and compliments for our staff members that assisted you at check-in and at breakfast. We hope to have the opportunity to welcome you back for another...

Cotopaxi, Colorado
Reviewed 2 weeks ago

We travel frequently for medical reasons, and we prefer to stay at Marriott hotels. Their loyalty program is excellent and the extra perks really add value to your stay. We've stayed in lots and lots of places in Denver and Renaissance Stapleton is by far our favorite, and we stay there as often as we can. The property itself has...

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Helpful?
1Thank sprucebasin
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear sprucebasin, It has been a pleasure serving you and your husband at the Renaissance Denver Stapleton Hotel on your trips to Denver, Colorado. We greatly appreciate your lovely review and the kind words of encouragement for our friendly and helpful staff, clean and comfortable guest rooms, and convenient amenities. We are thrilled to count you among our loyal guests,...

Maryland
Reviewed 2 weeks ago

I'll start with good. The staff was pleasant and helpful but so is everybody that lives in Denver. Now with the issues, this hotel is a 3 star hotel at best. I booked through hotels.com because I thought they would do a decent job rating hotel, not so much. The lobby is misleading. The lobby is the nicest thing about...

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Helpful?
Thank jamada
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear jamada, While we are glad to hear you found our hotel staff pleasant and helpful during your stay with us in Denver, we are sorry to hear you were unsatisfied with your visit. We have taken careful note of your observations and look forward to our next opportunity to make up for your last experience here with the quality...

Reviewed 2 weeks ago via mobile

Went to a NYE party at the hotel and had a suite. Room was nice and lots of room and places to sit. Like the little sink and refrigerator area. All staff was nice and having their own parking garage is a huge plus in my book. Would stay here again the next time I have an event in the...

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Helpful?
Thank Cg P
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Cg P, Thanks for sharing a great review with us following your stay at the Renaissance Denver Stapleton Hotel. We are glad to hear you were able to join us for a fantastic evening to bring in the New Year, and that you enjoyed your well-equipped, spacious suite. We are glad to hear you plan to stay with us...

Reviewed 2 weeks ago via mobile

It is a rare delight to find someone so proud, professional and gracious. Dante was such a perfect ambassador for Marriott. In my visits to the concierge club, he greeted every single person that entered. His poise and composure are the standard bearers of the excellence Marriott seeks to pursue. Dante is a rising star, the kind of employee I...

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Helpful?
Thank Abe T
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Abe T, We are very proud of our staff at the Renaissance Denver Stapleton Hotel, and are pleased to hear you had a great experience with our wonderful concierge, Dante. We will be sure to commend Dante for exemplifying the world class service befitting of a Renaissance property, and thank you for letting us know the details of your...

Irvine, California
Reviewed 3 weeks ago

I arrived with my buddy from a long roadtrip. The parking was awkward, but we simply parked across the street, foc. We packed light, so walking into the lobby was an effortless welcoming experience. Newly designed and remodeled, fireplace to the left, bar to the front, and checkins to the right. We were greeted by Stephanie right away, at 9pm,...

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Helpful?
Thank acpcoldk
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear acpcoldk, Wow, what a fantastic review! We are absolutely thrilled to have had the opportunity to accommodate you during your long roadtrip through Denver, and we appreciate the time you took to share your thoughts with us. We are so glad you enjoyed your visit, and eagerly await the opportunity to welcome you (and your fiancé next time, perhaps!)...

Reviewed 3 weeks ago via mobile

I go crazy when service suppliers don't take care of small details, things that can "easily" could be addressed avoiding bad experiences: No free internet in these days???? Parking charge and no valet available all time. When available, additional cost. On top of that, my key to access the parking wasn't activated, had to go back in the middle infield...

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Helpful?
Thank Hector J
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Hector J, We are very disappointed to learn that you were unsatisfied with your stay at our hotel in Denver. We have taken careful note of all of your important observations, and we thank you for taking the time to share this valuable feedback with us in a review. Your comments allow us to understand exactly how we can...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Vivace! Ristorante
Vivace! Ristorante
Cuisines: Italian, American
Elevate Lounge
Elevate Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Renaissance Denver Stapleton Hotel

Address: 3801 Quebec St, Denver, CO 80207 (Formerly Renaissance Denver Hotel)
Region: United States > Colorado > Denver
Price Range: $166 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Denver Stapleton Hotel 3.5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Priceline and Travelocity so you can book your Renaissance Denver Stapleton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Denver
Denver Renaissance
Hotel Style:
#16 Business Hotel in Denver
#18 Family Hotel in Denver
#22 Romantic Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Denver Stapleton Hotel staff and other travellers.
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Questions? Get answers from Renaissance Denver Stapleton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any floor and room that will be away from road and train noise!”
 of 5 bubbles urbanetraveler, 13 Jan 2017 | Read review
“Great shopping and dining is very close by at Northfield.”
 of 5 bubbles sprucebasin, 5 Jan 2017 | Read review
“Don't choose this hotel unless you have to”
 of 5 bubbles jamada, 3 Jan 2017 | Read review
“great views of the City or mountains, just ask the friendly check-ins!”
 of 5 bubbles acpcoldk, 1 Jan 2017 | Read review
“Remember the movie "My Cousin Vinny"? Some rooms face train tracks.”
 of 5 bubbles , 21 Dec 2016 | Read review
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